Reward Points Module for ZC v13x

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Originally Posted by hem

Update to the latest version (1.26) as a lot of these issues have been fixed- This sounds like a rounding error which appeared in one of the earlier versions.

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Hi Andrew,

I just updated to 1.26 and the 'Value of Earned:' is still showing as $0.00

I processed a few orders to check and the points get allocated, but they do not have any $value against them. ????

What settings should I be checking to rectify this

Thanks,
Mike

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Originally Posted by Mike_Dean

Hi Andrew,

I just updated to 1.26 and the 'Value of Earned:' is still showing as $0.00

I processed a few orders to check and the points get allocated, but they do not have any $value against them. ????

What settings should I be checking to rectify this

Thanks,
Mike

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Ignore this.

All fixed, it was the global reward redeem ratio that was not set..

Phewww

Quote:

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Originally Posted by Mike_Dean

Ignore this.

All fixed, it was the global reward redeem ratio that was not set..

Phewww

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Looks like you earned your reward :smile:

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Originally Posted by paupauchu

But I find for a special price product (e.g. the Product B I mentioned in my previous example, base price = $59, sale at $48), in the product details, I can see the rewards point shown is 48, but when I add to shopping cart, the rewards point it shown IN THE CART (i.e. the sidebox) is 59 and also final checkout (as below)?

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Sub-Total: $48
Shipping : $13.0
Total: $61
Reward Points earned: 59
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Then, I try another scenario to redeem my earned rewards as below, and found the reward points earned in this case is 0

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Sub-Total: $48
Shipping : $13.0
Value of Redeemed Reward Points: -$29.5
Total: $31.5
Reward Points earned: 0
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However, once I confirm the order, I find the "pending reward" updated to the client record is 59.

So, anything wrong?

Thanks!
Paul

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Hi Andrew,

any ideas for the above?

Many thanks!

Paul

Quote:

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Originally Posted by paupauchu

Hi Andrew,

any ideas for the above?

Many thanks!

Paul

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I'm afraid I cannot reproduce it- I set up a product for €59, then set a special on it for €48 and it gives me 48 reward points.

Hi,
first of all - superb module :flex:
Second of all - i have a situation.. :)

I don't want my customers to be able to pay all the total price using the reward points. I need to be able to set the maximum percent of total price that would be covered by reward points. E.g. my customer has 20 rp = $20, the total price is $50, but I want the customer to be able to pay only 20% of the price by using rp, i.e. he would be able only to use 10rp ($10) (10 out of 50 = 20%) and will have to pay $40 in real money :)

Any ideas on quick solution?
Thanks!

Quote:

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Originally Posted by pishkus

Hi,
first of all - superb module :flex:
Second of all - i have a situation.. :)

I don't want my customers to be able to pay all the total price using the reward points. I need to be able to set the maximum percent of total price that would be covered by reward points. E.g. my customer has 20 rp = $20, the total price is $50, but I want the customer to be able to pay only 20% of the price by using rp, i.e. he would be able only to use 10rp ($10) (10 out of 50 = 20%) and will have to pay $40 in real money :)

Any ideas on quick solution?
Thanks!

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The version that is currently on test (v1.26) allows you to set discount percentages instead of straight cash value. So if you set the highest break point to 20% it should do what you are looking for.

Thanks very much for the module. We've been testing it and love it!

I am wondering if there is an easy way to reset EVERYONE to zero and then give them all 200 earned points?

Thanks!

Janelle

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Originally Posted by janellez

Thanks very much for the module. We've been testing it and love it!

I am wondering if there is an easy way to reset EVERYONE to zero and then give them all 200 earned points?

Thanks!

Janelle

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Apologies - I quickly figured this out removing the points in phpMyAdmin but I can't seem to give everyone the 200 in the same manner because only those who have earned points previously seem to be in the reward_customer_points table.

Another question about rounding maybe? We have our earn ratio set to to 3.0. I would assume then, that if someone spent $100, they would get 300 points. This actually works - normally. When I put a $100 item in the cart, it gives 300 points.

I have my rounding set to 0.5 (the default)

However, I put an item in the cart that costs $12.50 and then put a quantity of 8 in the cart to make up $100, it only gives 296 points. If I set my rounding to zero, it gives 304 points.

Just some odd behavior I thought you might want to know about.