Problems with Checkout

[JS1scuba]

What are your settings in the Configuration ... Shipping/Packaging ...

Do you have Zones set on either USPS or UPS shipping module?

Do you have the current USPS January 2, 2011 C version installed from post #26 of:
http://www.zen-cart.com/forum/showthread.php?t=171314

Thanks for rapid reply.

No Zones Set

There have been no changes on our side to the shipping modules at all.


we have not done the USPS Jan 02, 11 C version -- will do this afternoon --

BUT why would the entire system stop a day ago when it was working fine up till now ? Curious.

---------

Thanks
JDS

[nigelt74]

There have been no changes on our side to the shipping modules at all.

BUT why would the entire system stop a day ago when it was working fine up till now ? Curious.

Have you asked your host if there have been any server changes?
eg
have they upgraded php, mysql etc

[JS1scuba]

Have you asked your host if there have been any server changes?
eg
have they upgraded php, mysql etc

not that we can see --- they are pretty stable and dont do changes without advance notice -- but will check with them -

thanks
jds

[Ajeh]

Could you go to your Tools ... Developers Tool Kit ... and in the bottom input box do a search on:
usps.php

what comes up for the version id and where is the file located?

[JS1scuba]

Could you go to your Tools ... Developers Tool Kit ... and in the bottom input box do a search on:
usps.php

what comes up for the version id and where is the file located?

/var/www/vhosts/techdivinglimited.com/httpdocs/includes/languages/french/modules/shipping/usps.php

Line #19 : // $Id: usps.php 286 2004-09-13 21:16:45Z wilt $

/var/www/vhosts/techdivinglimited.com/httpdocs/includes/languages/german/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 627 2010-08-30 15:05:14Z webchills $

/var/www/vhosts/techdivinglimited.com/httpdocs/includes/languages/spanish/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $

/var/www/vhosts/techdivinglimited.com/httpdocs/includes/modules/shipping/usps.php

Line #9 : * @version $Id: usps.php 65043 2011-26-05 03:20:10Z Marco B & Ajeh $

[JS1scuba]

So in the meantime Rob pulled the shipping modules of both USPS and UPS and put on the Free Ship Module --- I would rather eat the shipping while we sort this out then get no sales at all.

We hope to find a solution to this soon.



Also having Pay Pal issue which is new ...

when you go to check out with Pay Pal you get this:

An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (6) Couldn't resolve host 'api-3t.paypal.com'
===================

All my pay-pal settings seem to be correct ....

thanks for your help. I sent some coffee and donuts earlier!

Cheers
JDS

[Ajeh]

Okay you are not using the one that was released for Zen Cart by the Zen Cart Team for the:
USPS January 2, 2011 C version from post #26 of the thread:
http://www.zen-cart.com/forum/showthread.php?t=171314

so I really cannot say what the problem is with the module you are using ...

If you want to rule out the issue of not being able to work with the USPS shipping module, I would suggest that you try that one and see if it works for your site ...

As to using the version that you are trying, you might post on the support thread for it ...