Results 1 to 10 of 18

Hybrid View

  1. #1
    Join Date
    Dec 2010
    Posts
    108
    Plugin Contributions
    0

    Default Re: NO Order Confirmation Email Sent

    This just happened to me too.

    My customer luckily did not enter his shipping address correctly and contacted me to change it. Otherwise, I would never have known I had an order and that would really have sucked not to have placed this order. Money came through fine though.

  2. #2
    Join Date
    Aug 2010
    Posts
    5
    Plugin Contributions
    0

    Default Re: NO Order Confirmation Email Sent


    This has been happening to me since Oct 28th & its driving me crazy. I have a direct download site & now all my customers are complaining, any ideas? I contacted my host & PayPal & no one could give me a solution.

  3. #3
    Join Date
    Nov 2009
    Location
    UK
    Posts
    1,090
    Plugin Contributions
    0

    Default Re: NO Order Confirmation Email Sent

    Quote Originally Posted by Rick5150 View Post
    This just happened to me too.

    My customer luckily did not enter his shipping address correctly and contacted me to change it. Otherwise, I would never have known I had an order and that would really have sucked not to have placed this order. Money came through fine though.
    As above, if you install the Recover Cart Sales module, you can see into peoples shopping baskets and recover their broken order.

 

 

Similar Threads

  1. pdf.invoice file sent with the order confirmation email
    By Advisers Australia in forum Customization from the Admin
    Replies: 0
    Last Post: 3 Feb 2014, 06:53 AM
  2. order confirmation email not being sent to customers
    By mighty midget in forum General Questions
    Replies: 2
    Last Post: 11 Jan 2012, 07:29 PM
  3. Confirmation email not sent when moneyorder order is placed
    By afersha in forum Managing Customers and Orders
    Replies: 2
    Last Post: 25 Apr 2010, 04:26 AM
  4. order confirmation want only sent to my admin email - how??
    By daxchoki in forum General Questions
    Replies: 4
    Last Post: 15 Jan 2010, 04:22 PM
  5. No order confirmation email sent
    By pb4 in forum General Questions
    Replies: 2
    Last Post: 22 Jul 2008, 05:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg