NOW............................If you want to chill out, relax a little, and quit knocking Zen-Cart and all of its' developers around like a football, post EXACTLY what you're seeing, a URL for us to look at your site....................guess what? YOU MIGHT GET SOME HELP!!!!! I say again re-loading the back up files did not work. If I knew what the hell was going on I would post it. Yes and people like me use the software, have contributed past donations to zen cart and for someone who is more knowlegable to automatically assume that I didn't follow instructions infuriates me. But I will say this if you don't know how to give constructive advice don't give any! As for me venting my frustration with zen cart it is what it is! I have been successfully working with this software for the last 5 to 6 years and although it has not been easy as there is a great deal of technical jargon that non-developers like myself have to sift through. And if I could afford to spend the money I would. But right now reading these types of responses when I am trying to figure out a way to fix something that is interfering with my primary source of income is a waste of time. And it is obvious that I am not the only one who is frustrated!