Oxford Dark Template Support Thread

[picaflor-azul]

Step 3 of 3 - Order Confirmation page has the letter "x" that appears next to the number in the Qty. (See picture from your demo site below) It also appears in the admin panel under the customers purchase. Is it possible to remove the letter? If so, how?

This has nothing to do with the template, it is native zen cart functionatily. If you want to change it you can do a developers toolkit search and find out what files need to be edited.

Thanks,

Anne

[jt1020]

This has nothing to do with the template, it is native zen cart functionatily. If you want to change it you can do a developers toolkit search and find out what files need to be edited.

Thanks,

Anne

I am a novice with zen cart and can't seem to locate the files to correct it. Can you possibly assist me in correcting this or finding the files?

[picaflor-azul]

I am a novice with zen cart and can't seem to locate the files to correct it. Can you possibly assist me in correcting this or finding the files?

Please do a search in the FAQ's section of this site for a tutorial on how to use the developers toolkit.

Thanks,

Anne

[DarkAngel]

Anne I hope you can help me with this obnoxious problem....

I have never had this happen before with any template. It states that it can be used with 1.3.9h (her live store) so it got installed. I had installed/tweaked/edited it in a test 1.5 store for when she feels ready to upgrade and it worked beautifully.

From the get go it was problematic...it would not show online...you could see it listed in admin but total blank online...then suddenly it allowed the template to be seen. I have checked the directory and files permissions and all are chmodded right. Her host even set the permissions higher they said.

If you go here: https://www.pennylanebridal.com.au/shop/

You can see the about us text at the top. It will not go away.

Now I went thru and deleted all its files (to make things go away), checked to make sure none got left behind and/or misplaced in other directories and still.....

the about us text at the top is there. nothing makes it go away. I even installed just that file into the current template and deleted the text from the admin area but it is still there. I have looked at the database and there is no mention of about us anywhere there either.

it doesn't show that it is in ANY file in the entire stores files so can't locate where it is showing from...it is a ghost of text...lol

When the page loads up you get a flash of a white background with the text (left aligned) then it loads the current template and the text is centered at the top.

Any idea of what to do now?

[SPH]

Hi,

Yes, really messed-up and I also haven't seen that before. Especially with a Picaflor template.

I did notice from your view source that the template is not Picaflor's oxford but a TM template "Theme277/css/stylesheet_tm.css". Is there some conflict with the templates?

Do your log files show anything re errors?

Steve

[DarkAngel]

Hi Steve,

No the template showing right now is the Theme277 since oxford did not want to work at all with 1.3.9h of zencart. I have removed all oxford files and this does not show in define pages at all.

I even uploaded the about us file into the theme277 then removed the text from the file and still it shows. admin dev tools says it is not located in any file neither in main files nor admin files, yet it shows itself there.

I have not been able to get rid of it and wanted to see if someone could give me a hint of something else to do.

It acts like it is living in some file on the server but I sure can't find it.

She would love to have it show and work in the live store, says it can be used in 1.3.9h and hopefully we can get it to behave but otherwise we doctored the template she has now.

My next step tomorrow night will be to replace all the core files with fresh ones to see if something is not kosher any more.

[picaflor-azul]

Hi Steve,

No the template showing right now is the Theme277 since oxford did not want to work at all with 1.3.9h of zencart. I have removed all oxford files and this does not show in define pages at all.

I even uploaded the about us file into the theme277 then removed the text from the file and still it shows. admin dev tools says it is not located in any file neither in main files nor admin files, yet it shows itself there.

I have not been able to get rid of it and wanted to see if someone could give me a hint of something else to do.

It acts like it is living in some file on the server but I sure can't find it.

She would love to have it show and work in the live store, says it can be used in 1.3.9h and hopefully we can get it to behave but otherwise we doctored the template she has now.

My next step tomorrow night will be to replace all the core files with fresh ones to see if something is not kosher any more.

All of our templates are fully compatible with version 1.3.9x. and there are literally tens of thousands of users using the templates on this version of zen cart.

Thanks,

Anne

[picaflor-azul]

Hi,

Yes, really messed-up and I also haven't seen that before. Especially with a Picaflor template.

I did notice from your view source that the template is not Picaflor's oxford but a TM template "Theme277/css/stylesheet_tm.css". Is there some conflict with the templates?

Do your log files show anything re errors?

Steve

There is no problem with the template working with other templates, etc. There are no longer any files related to the template on the server so the problem is not related to this template.

Thanks,

Anne

[picaflor-azul]

Anne I hope you can help me with this obnoxious problem....

I have never had this happen before with any template. It states that it can be used with 1.3.9h (her live store) so it got installed. I had installed/tweaked/edited it in a test 1.5 store for when she feels ready to upgrade and it worked beautifully.

From the get go it was problematic...it would not show online...you could see it listed in admin but total blank online...then suddenly it allowed the template to be seen. I have checked the directory and files permissions and all are chmodded right. Her host even set the permissions higher they said.

If you go here: https://www.pennylanebridal.com.au/shop/

You can see the about us text at the top. It will not go away.

Now I went thru and deleted all its files (to make things go away), checked to make sure none got left behind and/or misplaced in other directories and still.....

the about us text at the top is there. nothing makes it go away. I even installed just that file into the current template and deleted the text from the admin area but it is still there. I have looked at the database and there is no mention of about us anywhere there either.

it doesn't show that it is in ANY file in the entire stores files so can't locate where it is showing from...it is a ghost of text...lol

When the page loads up you get a flash of a white background with the text (left aligned) then it loads the current template and the text is centered at the top.

Any idea of what to do now?

Since you don't have any of the template files on your server, it is obviously not a problem related to the template. My guess is that you have a corrupted file somewhere on your server.

Thanks,

Anne