E-mail logo's won't change

[DrByte]

If the file on the server hasn't been changed, then the image in your emails won't be changed either.

[karyn]

If the file on the server hasn't been changed, then the image in your emails won't be changed either.

I am having this same problem. The file has been changed on the server. If I link to it on my server, it shows the correct logo. I have refreshed both caches, and waited for it to fix itself ..2 days later, the emails are still showing the zen logo. I have also, changed the link in the emails to be the ull url instead of the email/header.jpg... still not working.

[karyn]

Update: It was thunderbird.. I purchased a new email program and now it's working.

I am having this same problem. The file has been changed on the server. If I link to it on my server, it shows the correct logo. I have refreshed both caches, and waited for it to fix itself ..2 days later, the emails are still showing the zen logo. I have also, changed the link in the emails to be the ull url instead of the email/header.jpg... still not working.

[DrByte]

Update: It was thunderbird.. I purchased a new email program and now it's working.

Thanks for confirming that it was cached data in your email program that was causing the problem.