Quote Originally Posted by a_berezin View Post
Hi,

The absence of a closing tag </urlset> suggests that the script was not completed. Look at the error logs in the cache.
If you need help - can you give access to FTP, I'll see where the error is.
Sorry for delayed response I have been super busy this week adding more products and such into my site, I would rather not give access to my live site, however I do have a duplicate dev site w/o customer or order information in it that is 100% the same other than the customer/order information that I am getting the same results on that I could give you access too, how do I go about getting you FTP access and what is the time frame where you would need to be in there I will have to create you an account, and then get your IP you will be connecting from so I can add it to the list of allowed IP's via FTP for however long you need it and then for whatever day range you might be able to get to it at.

Thanks for all your help it is truly appreciated!