Yes, it sets the "FROM" field based on that setting, but that's NOT the "ReplyTo" field. The ReplyTo is set to whatever the customer entered.
So, if your email program is ignoring or not respecting the ReplyTo field, then you may want to sort out why it's doing that. I suppose it could be Google Apps that's mangling the ReplyTo, but you'd have to sort that out with them.



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