My orders are coming in with only some of the products on them. Order total correct

[timb22]

Zen cart version 1.5.0
I haven't upgraded site. It says fresh installation
PHP Version 5.4.36
MySQL 5.6.23
Plugin - Ultimate URLs
Genesis Theme

It's missing in the email as well. The other items are even missing if I log into the person account and check recent orders. No commonality that I can find, Checked a lot of different categories and products. It seems random but I'm sure there needs to be something the same. This is a new site by the way. Was still in the process of fixing minor things on site when order came in.

Still trying to figure out the logs and times. I'll post in a min

[mc12345678]

Zen cart version 1.5.0
I haven't upgraded site. It says fresh installation
PHP Version 5.4.36
MySQL 5.6.23
Plugin - Ultimate URLs
Genesis Theme

It's missing in the email as well. The other items are even missing if I log into the person account and check recent orders. No commonality that I can find, Checked a lot of different categories and products. It seems random but I'm sure there needs to be something the same. This is a new site by the way. Was still in the process of fixing minor things on site when order came in.

Still trying to figure out the logs and times. I'll post in a min

PHP version may be an issue/part of the issue... Even ZC 1.5.1 indicates that it is designed for up to PHP 5.3.x with modifications necessary to support PHP 5.4.x.

See: http://www.zen-cart.com/content.php?...o-run-zen-cart

Zen Cart v1.5.0 is compatible with PHP 5.2.14 thru PHP 5.3.x. Requires patches to work with PHP 5.4, and upgrading is a better idea.
Zen Cart v1.5.1 is compatible with PHP 5.2.14 thru PHP 5.3.x. Requires some patches to work with PHP 5.4, and upgrading is a better idea.

(* NOTE: v1.5.2, v1.5.3 may technically work with as low as 5.2.14 but will be less secure, so should use PHP 5.3.7 or greater.)

Zen Cart v1.5.2 is compatible with PHP 5.3.7* thru PHP 5.6
Zen Cart v1.5.3 is compatible with PHP 5.3.7* thru PHP 5.6 Zen Cart v1.5.4 is compatible with PHP 5.3.7* thru PHP 5.6 (recommend PHP 5.4 or 5.5)

Software available from: http://www.zen-cart.com/getit

[timb22]

How easy is it to upgrade to 1.5.4 without messing up all the work I've done to my site?

[Ajeh]

If you look at your database in phpMyAdmin and at table products_description how long is the field for products_name?

If you look at your database in phpMyAdmin and at table orders_products how long is the field for products_name?

[timb22]

Not sure how to check that, Is it in here somewhere?

Name.JPG
name2JPG.JPG

If you look at your database in phpMyAdmin and at table products_description how long is the field for products_name?

If you look at your database in phpMyAdmin and at table orders_products how long is the field for products_name?

[Ajeh]

You can check the fields by clicking on Structure when viewing the table ...

The products_name in the table orders_products appears to only be 64 characters ...

Check the tables again for:
products_description
orders_products

and see what the size of the field:
products_name

is set to ...

Most likely, you will find that in the table:
products_description

that the size is greater than it is in the table:
orders_products

You need to have those set to the same size ... in your case 96 or more ...

[mc12345678]

Not sure how to check that, Is it in here somewhere?

Name.JPG
name2JPG.JPG

You can check the fields by clicking on Structure when viewing the table ...

The products_name in the table orders_products appears to only be 64 characters ...

Check the tables again for:
products_description
orders_products

and see what the size of the field:
products_name

is set to ...

Most likely, you will find that in the table:
products_description

that the size is greater than it is in the table:
orders_products

You need to have those set to the same size ... in your case 96 or more ...

Just for summary, like in name2JPG.JPG (The Structure tab).

[mc12345678]

How easy is it to upgrade to 1.5.4 without messing up all the work I've done to my site?

The database side is easy, the upgrade process takes care of that for the most part.

The file side depends on how you made the changes you did. More specifically, what files you modified. Hopefully you created a template folder in which to put all of your customizations. Even if not, it's not so much difficult as time consuming depending on the tools available and level of experience.

Guide to the process is brought to you by Dr. Byte: http://www.zen-cart.com/entry.php?3-...d-of-upgrading