One-Page Checkout [Support Thread]

[uyutom]

I can try. What is the name of the third-party CC payment method? If that's the only other checkout-related addition you've made to the site, that's probably the issue.

Install cod payment, jump normally. If i change to third-party payment, it is not alright, can I send you the error? thank you

[GerriM]

Firstly, thanks to lat9 and all contributors for your hard work to develop this great plugin and assist the Zencart community. I appreciate it!

After getting OPC 1.4.0 to work successfully and then moving on to load further plugins, at an unknown point, I started experiencing a problem during the OPC process.
Now, at the Shopping Cart page, clicking CHECKOUT button generates an error log (attached with OPC debug file). While the Select Shipping/Payment and Confirm Your Order page then appears, clicking CONFIRM ORDER button doesn’t proceed further.

Attachment 17436Attachment 17437

Can anyone please help?

My current system:

• zen-cart-v1.5.5e
• running on local WAMP with SSL (apache 2.4.23; mysql 5.7.14; php 5.6.25)
• Template: clone of responsive_sheffield_blue_2.0 with recommended code changes from that thread e.g. for compatibility with ZC1.5.5
• Plugins as well as OPC v1.4.1:
  
  • Direct Bank Deposit V1.5.3-revised;
  • Australia Post Shipping Module v2.2.1,
  • Image Handler 5.0.0Beta4
  • Other adminy ones e.g. ckeditor-for-zencart_v3.7; backup_mysql_plugin_v5c

Things I’ve tried: When the problem first arose & after seeing similar error logs on this thread, I upgraded to OPC 1.4.1 – but the error didn’t resolve. After getting stumped by the error log (apologies, I’m a very inexperienced coder still learning), I tried tweaking Admin settings, reverting to earlier backups, uninstalling/reinstalling various plugins etc … but error persists. Interoperation issues seem ruled out between OPC & both IH5 plugin (lat9 confirmed this on another thread - thanks!) and Australia Post Shipping Module plugin (error persisted after uninstalling that plugin).
Thanks

[frank18]

Firstly, thanks to lat9 and all contributors for your hard work to develop this great plugin and assist the Zencart community. I appreciate it!

After getting OPC 1.4.0 to work successfully and then moving on to load further plugins, at an unknown point, I started experiencing a problem during the OPC process.
Now, at the Shopping Cart page, clicking CHECKOUT button generates an error log (attached with OPC debug file). While the Select Shipping/Payment and Confirm Your Order page then appears, clicking CONFIRM ORDER button doesn’t proceed further.

Attachment 17436Attachment 17437

Can anyone please help?

My current system:

• zen-cart-v1.5.5e
• running on local WAMP with SSL (apache 2.4.23; mysql 5.7.14; php 5.6.25)
• Template: clone of responsive_sheffield_blue_2.0 with recommended code changes from that thread e.g. for compatibility with ZC1.5.5
• Plugins as well as OPC v1.4.1:
  
  • Direct Bank Deposit V1.5.3-revised;
  • Australia Post Shipping Module v2.2.1,
  • Image Handler 5.0.0Beta4
  • Other adminy ones e.g. ckeditor-for-zencart_v3.7; backup_mysql_plugin_v5c
  
  

Things I’ve tried: When the problem first arose & after seeing similar error logs on this thread, I upgraded to OPC 1.4.1 – but the error didn’t resolve. After getting stumped by the error log (apologies, I’m a very inexperienced coder still learning), I tried tweaking Admin settings, reverting to earlier backups, uninstalling/reinstalling various plugins etc … but error persists. Interoperation issues seem ruled out between OPC & both IH5 plugin (lat9 confirmed this on another thread - thanks!) and Australia Post Shipping Module plugin (error persisted after uninstalling that plugin).
Thanks

Do you get any other debug files in your /logs folder? if so, can you post the most recent ones pls.

Also, a link to your site would be helpful. (sorry, just realised the site is local on WAMP)

Cheers / Frank (from up the road)

[GerriM]

Do you get any other debug files in your /logs folder? if so, can you post the most recent ones pls.

Hi frank18. No other debug files - just the two supplied.

[GerriM]

Also, a link to your site would be helpful. (sorry, just realised the site is local on WAMP)

Cheers / Frank (from up the road)

. Frank, I'm happy to PM you any files if it helps.

Gr8 to connect with a local too. Is it raining on the Sunny Coast like it is in Brissy?

Thanks

Cheers...Gerri

[frank18]

. Frank, I'm happy to PM you any files if it helps.

Gr8 to connect with a local too. Is it raining on the Sunny Coast like it is in Brissy?

Thanks

Cheers...Gerri

Thanks Gerri - yes piddling down steadily here in Caloundra.

Any info is welcome, if you want to you could zip up the entire file system and also export the DB, email both to me office [at] isonetwork [dot] net [dot] au, and I whack it into my local dev environment.

Cheers / Frank

[lat9]

Firstly, thanks to lat9 and all contributors for your hard work to develop this great plugin and assist the Zencart community. I appreciate it!

After getting OPC 1.4.0 to work successfully and then moving on to load further plugins, at an unknown point, I started experiencing a problem during the OPC process.
Now, at the Shopping Cart page, clicking CHECKOUT button generates an error log (attached with OPC debug file). While the Select Shipping/Payment and Confirm Your Order page then appears, clicking CONFIRM ORDER button doesn’t proceed further.

Attachment 17436Attachment 17437

Can anyone please help?

My current system:

• zen-cart-v1.5.5e
• running on local WAMP with SSL (apache 2.4.23; mysql 5.7.14; php 5.6.25)
• Template: clone of responsive_sheffield_blue_2.0 with recommended code changes from that thread e.g. for compatibility with ZC1.5.5
• Plugins as well as OPC v1.4.1:
  
  • Direct Bank Deposit V1.5.3-revised;
  • Australia Post Shipping Module v2.2.1,
  • Image Handler 5.0.0Beta4
  • Other adminy ones e.g. ckeditor-for-zencart_v3.7; backup_mysql_plugin_v5c
  
  

Things I’ve tried: When the problem first arose & after seeing similar error logs on this thread, I upgraded to OPC 1.4.1 – but the error didn’t resolve. After getting stumped by the error log (apologies, I’m a very inexperienced coder still learning), I tried tweaking Admin settings, reverting to earlier backups, uninstalling/reinstalling various plugins etc … but error persists. Interoperation issues seem ruled out between OPC & both IH5 plugin (lat9 confirmed this on another thread - thanks!) and Australia Post Shipping Module plugin (error persisted after uninstalling that plugin).
Thanks

When the "Confirm Order" button shows but doesn't proceed, there's likely a jQuery/javascript issue that's preventing that action.

Most modern browsers provide a "console" display in their developer's view; pressing F12 and then selecting the "Console" tab will allow you to view the status on the OPC page.

I can't explain that debug-log; it almost looks like the shopping cart was/is empty?

[GerriM]

When the "Confirm Order" button shows but doesn't proceed, there's likely a jQuery/javascript issue that's preventing that action.

Most modern browsers provide a "console" display in their developer's view; pressing F12 and then selecting the "Console" tab will allow you to view the status on the OPC page.

I can't explain that debug-log; it almost looks like the shopping cart was/is empty?

Thanks, lat8

I've taken screen shots of the F12 display in Firefox both:

• before the CHECKOUT button is pressed (showing the shopping cart items - no, it wasn't empty) - Attachment 17447
• when the CHECKOUT button was pressed - Attachment 17446

And for completeness, here's the debug files generated with these: Attachment 17445 myDEBUG-one_page_checkout-10.zip

...Any info is welcome, if you want to you could zip up the entire file system and also export the DB, email both to me....

Thanks for your kind offer, Frank. I started zipping the files, but got called away. If this F12 report doesn't point us in the right directly, I'll complete that task and email them to you.

Cheers...Gerri

[GerriM]

When the "Confirm Order" button shows but doesn't proceed, there's likely a jQuery/javascript issue that's preventing that action.

Most modern browsers provide a "console" display in their developer's view; pressing F12 and then selecting the "Console" tab will allow you to view the status on the OPC page.

I can't explain that debug-log; it almost looks like the shopping cart was/is empty?

Thanks, lat8.

I've taken screen shots of the Firefox F12 display both:

• before the CHECKOUT button is pressed (showing the shopping cart items - no, it wasn't empty) - Screen_b4_CHECKOUTPressed.zip
• when the CHECKOUT button was pressed - Screen_after_CHECKOUTPressed.zip

And for completeness, here's the debug files generated with these: myDEBUG-1511039161-718885.zip myDEBUG-one_page_checkout-10.zip

...Any info is welcome, if you want to you could zip up the entire file system and also export the DB, email both to me....

Thanks for your kind offer, Frank. I started zipping the files, but got called away. If this F12 report doesn't point us in the right directly, I'll complete that task and email them to you.

Cheers...Gerri

[GerriM]

I've taken screen shots of the Firefox F12 display both:

• before the CHECKOUT button is pressed (showing the shopping cart items - no, it wasn't empty) - Screen_b4_CHECKOUTPressed.zip
• when the CHECKOUT button was pressed - Screen_after_CHECKOUTPressed.zip

And for completeness, here's the debug files generated with these: myDEBUG-1511039161-718885.zip myDEBUG-one_page_checkout-10.zip

Since I'm unsure whether the F12 report provided above is taken pointing to the time the error occurs, here's the Firefox F12 reports in sequence:
1. Here's a snapshot of the Shopping Cart (Shopping Cart screen.zip) and the F12 report that matches this (F12 Shopping Cart.zip
2. Then I click the CHECKOUT button
3. These error logs are generated (logs.zip) and I am moved to the next screen with this F12 report (F12 at Error Logs.zip.

Hope I got it right for you.

Cheers...Gerri