Simple Google Analytics - Support

[shrimp-gumbo-mmmhhh]

Eric, Sunday evening Google Analytics started tracking eCommerce again. I haven't had time to work on it since the problem began, but it cleared itself. Voodoo or magic or something.

Thanks for all your suggestions and help. It is greatly appreciated.

My ecommerce view is still only showing a fraction of the total sales.... let me know if you find anything out about how to get all to show up.

Thanks!

Shrimp

[Grimmy2007]

My ecommerce view is still only showing a fraction of the total sales.... let me know if you find anything out about how to get all to show up.

Thanks!

Shrimp

Hi there,
I've had the same problem for months now. Everything I try seems to fail.
I get some goals recorded and some sales conversions (ecomerce goals).

But it does not record all sales and other goals. If you get a answer to this please post it here.

Or if anyone knows the reason why this is happening?

Thank you!

[bjornarl]

Hi there,
I've had the same problem for months now. Everything I try seems to fail.
I get some goals recorded and some sales conversions (ecomerce goals).

But it does not record all sales and other goals. If you get a answer to this please post it here.

Or if anyone knows the reason why this is happening?

Thank you!

Since adding simple google analytics to my site in late January, I've been seeing the funnel conversion count (for checkout success) show only around 20% of the total successful purchases. I just started researching what might be wrong... It looks like IE6 versus IE7 percentages of browsers are similarly represented in overall site traffic versus funnel conversions. However, IE/Windows is significantly *underrepresented* in the conversions versus the overall traffic as compared to other platforms, so the problem seems specific to that browser/platform.

While I'm not sure if it's related, I did notice that a zenid querystring parameter is sometimes added to the browser URL on the final confirmation page. I wonder if that's causing the defined funnel success URL to not match against the browser URLs when they contain this (i.e. if substring matches don't count). I just tried adding 'zenid' to the list of parameters to ignore (in the google analytics settings online)... I'm hoping that resolves this (but will have to wait to find out).

If that's not it, then hopefully this reply at least adds something to the discussion in terms of the ie/windows possibility -- maybe there's a common IE/win configuration or security tool that blocks part of the necessary request from being made?

[Zinfandel]

Hello Gang,

I'm wondering why I couldn't just take the code generated on the Google Analytics site specifically for my site and paste it to the bottom of
tpl.main.page.php

I'd like some idea of why I have to load configurations into my database and run scripts I don't understand. Google makes no mention of the need for that.


By the way, I want to thank "econcepts" for the wonderful insights he brings us . "20 Surfire Ways to Increase Sales" is a great read.

[bgroup99]

Hi,

I am trying to get this mod up and running on www.lakeslampshades.com.

I have downloaded the mod and uploaded the files, following all the instructions (SQL, edit tpl_main_page.php, etc.); however, the tracking code is not displaying when I view the source of my home page. Any ideas? Something must have gone wrong in the install, but I have double checked everything. I am running ZC v1.3.8.

Thanks in advance for any help,

Nate

[econcepts]

I decided to hardcode the footers for my site instead of using this mod. Is there an uninstall sql file for this mod?

There is an uninstall for this mod (Simple Google Analytics). It should be in with your download.

It should be a very easy install though. Only a few files (2) to upload and you're all set. If you couldn't get it working, make sure you completely uninstalled your previous version (Andrew's) as that can cause issues.

Once that is un-installed, this onee should go in without a hitch. Providing you use the correct Google Analytics ID, you should see results next time Google updates.

[econcepts]

I was about to download this but is the version correct on the download page?

Zen Cart™ Version: v1.3.6
Version: 1.2.1
Last Updated: Jan 21 2008
Author: econcepts

Shouldn't it be for v1.3.8 ?

NOTE:

Several users have asked about what versions of Zen Cart this is compatible with.

The download says "1.3.6", but this version works with ANY zen cart version from 1.2.6 on up (and yes, that includes 1.3.8 +).

[econcepts]

My ecommerce view is still only showing a fraction of the total sales.... let me know if you find anything out about how to get all to show up.

Thanks!

Shrimp

PM me the details and I'll take a look. This happened on one site I run, and after looking through it all, there were no code issues, but it worked itself out (somehow) when google made an update.

[econcepts]

Hello Gang,

I'm wondering why I couldn't just take the code generated on the Google Analytics site specifically for my site and paste it to the bottom of
tpl.main.page.php

I'd like some idea of why I have to load configurations into my database and run scripts I don't understand. Google makes no mention of the need for that.


By the way, I want to thank "econcepts" for the wonderful insights he brings us . "20 Surfire Ways to Increase Sales" is a great read.

Glad you liked the 20 Ways book. There is much more on the way and a "surprise" I have been working on that I hope to have running by end of April that I think you all will enjoy.

To answer your question:

If you just copy and paste the info Google provides to you into you rtpl_main_page.php file then you will not (unless you hard code it) have the e-commerce tracking or conversion tracking (in the case of Adwords).

The reason you have to install configurations is to get the mod installed and working from within your Zen Cart admin (to take advantage of a number of things).

To work within the framework of Zen Cart, and to have the most effective use of the module I simply took what Google shows and converted it into a format that can be manipulated from within the admin with little effort.

Hopefully that answers your questions. :)

[econcepts]

Hi,

I am trying to get this mod up and running on www.lakeslampshades.com.

I have downloaded the mod and uploaded the files, following all the instructions (SQL, edit tpl_main_page.php, etc.); however, the tracking code is not displaying when I view the source of my home page. Any ideas? Something must have gone wrong in the install, but I have double checked everything. I am running ZC v1.3.8.

Thanks in advance for any help,

Nate

Make sure you follow Step #3 (in the readme). It mentions adding a bit of code to the bottom of the tpl_main_page.php.

I see you said you did that, but make sure you edited the proper file (the one that is under the directory for the template you are using mainly.)

If you edit the file in a different template directory, it will not insert the code in the footer as needed.