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  1. #1

    Default Shipping weight problem

    I'm doing a few test purchases. I'll place an item that weighs 2.0 lbs. in my basket, and use UPS to ship. When I go to check out, my site says that shipping 3.2 lbs. worth of stuff. I've got each of my products weight set to 2 lbs though! where is the extra weight coming from?

  2. #2
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    Default Re: Shipping weight problem

    Sounds like your Tare settings in the Shipping and Packaging ...
    Linda McGrath
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  3. #3

    Default Re: Shipping weight problem

    That's it! Thank you!

  4. #4
    Join Date
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    Default Re: Shipping weight problem

    I have USPS module installed on Zen Cart 1.3.7.

    The USPS module is picking up 3 lbs as the default weight, could anyone tell me where it is getting that weight from, I have the weight set to 0 in all products.

    Thanks
    Pat B.

  5. #5
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    Default Re: Shipping weight problem

    Peek in the Configuration ... Shipping/Packaging ... there are Tare weight settings that are set for your boxes and bubble wrap that change the 1lb product to 4lbs as 3lbs are added, by default ...
    Linda McGrath
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    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
    Join Date
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    Default Re: Shipping weight problem

    Hi all,

    I have some problems with shipping charges,

    I was trying to make a list of shipping rates like,

    * Below 40g - $1
    * 41g ~ 100g - $1.50
    * 101g ~ 250g - $2 so on..

    Thus i wrote this on Table Rate,

    40:1,100:1.50,250:2,500:2.50,1000:4,2000:5

    I tried it on my cart, but it does not work. The estimated shipping cost was $6 for 165g of items when it should be $2. I check my Tare, it was 0:0.

    Secondly,

    I wanted to add another optional additional $2 fee for insurance, is there anyway i could add while checking out?

    Thanks so much!

  7. #7
    Join Date
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    Default Re: Shipping weight problem

    Quote Originally Posted by whitekisses View Post
    I tried it on my cart, but it does not work. The estimated shipping cost was $6 for 165g of items when it should be $2. I check my Tare, it was 0:0.
    Did you find out what the problem was?

  8. #8
    Join Date
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    Default Re: Shipping weight problem

    Hi Ajeh,

    I have a store set up for selling auto accessories as well as used automobiles, obviously we cannot ship automobiles, yet we wish to ship the accessories. Is there a way to accomplish this easily, or will we need a mod of some sort?

    Regards,

    Michael

  9. #9
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Shipping weight problem

    Can the cars be bought online or do they come to your physical shop to buy the cars?

    If so, you could set the cars as Call for Price which will allow you to post a price if you want and flag the car as Call for Price and not allow it to be added to the shopping cart ...

    If you want them to purchase the cars online, then you would need to customize a shipping module or set the weight to 0.00 or set the car up as a Virtual Product so that it does not aquire shipping ...

    NOTE: being a Virtual Product means it will not show the checkout_shipping page ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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