Add Customers from admin addon

[mprough]

After completion of the form and submitting it, you should be redirected to the customers list screen.

So are you saying that when you return to the form the fields remain? If so this is caused by one of only a few things...

You are using a browser form helper

You are caching very hard in your browser and not relieving cookies properly.

OR.... Your site/webhost is caching very seriously down stream.

~Melanie

[MaureenT]

Well, I've installed the latest version, and it made no difference at all, just as I suspected it wouldn't. I still get the same error message when trying to use the bulk upload, and the customers are not added.

I see that the problem with the Address 1 data being put in the Company line is also still happening despite the code change that was supposed to fix that, which means that using the form to add customers individually is going to take even longer since those entering the data will have to go correct every single customer record after it's entered.

If I was superstitious, I'd say that the Zen Cart gods just don't want me to use this mod.

[MaureenT]

I take back what I said about the Address and Company fields. That is working correctly now that I fixed the mistake I made while uploading, but still no luck with the other.

[mprough]

OK, then lets troubleshoot this....

All carts you explained before still same error?

What modules or customizations do they have in common?

And will you email me your csv with just a few test accounts in it and I will attempt the upload in one of my carts... my email address is in the module readme?

~Melanie

[MaureenT]

OK, then lets troubleshoot this....

All carts you explained before still same error?

What modules or customizations do they have in common?

And will you email me your csv with just a few test accounts in it and I will attempt the upload in one of my carts... my email address is in the module readme?

~Melanie

The answer is yes for the ones that brought back an error. Like before, the one that's on a Linux server comes back with a blank screen, no error message but also nothing added.

Three of the stores are tests sites, so, no they don't all have the same mods/add-ons. One has no add-ons at all. It's a clean install. So I know this can't be a case of some other add-on interfering with this one.

Other than that they're all the same version of ZC, there is only one common denominator with all 4 stores, and that's that the uploads are coming from my computer and Internet connection. Perhaps just for the fun of it, I should get someone else to try from another computer and connection.

The test CSV that I have been using lately is the one that davewest posted here since I know it's one that has worked for him. Your email addy is not in the mod's install.txt file, so I've included the CSV text below.

email,first_name,last_name,dob,gender,company,street_address,suburb,city,state,postcode,country,telephone,fax,newsletter,send_welcome
[email protected],road,wrongway,1910-01-01,m,,1234 deadend,,acton,CA,12345,US,111-111-1111,,0,0
[email protected],mad,baddog,2000-03-21,f,,1234 woody,,acton,CA,12345,US,111-111-1111,,0,0

[mprough]

Well, thats the reason to use your file... Sounds funny, but your PC may be corrupting it in some way... Its info @ the same place you got the mod.

Lets see a csv you have opened and saved w/ your PC.

Another earlier on in the thread had an issue w/ the program used to edit as well.

~Melanie

[MaureenT]

Well, thats the reason to use your file... Sounds funny, but your PC may be corrupting it in some way... Its info @ the same place you got the mod.

Lets see a csv you have opened and saved w/ your PC.

Another earlier on in the thread had an issue w/ the program used to edit as well.

~Melanie

As a test, I created a CSV on my laptop with Notepad and tried to upload it with that computer. Same problem. So, it can't be an issue with my primary computer itself since that was taken out of the loop. That leaves the Internet connection.

I just sent the file to the info@ email addy that was in the order confirmation email I got. I hope that's the right one.

[gee38l]

In add_customers.php find... line 271

<td class="main">' . ENTRY_STREET_ADDRESS . '</td>
                    <td class="main">
                        <input size="30" name="entry_company" value="' . $cInfo->entry_company . '" />
                    </td>

replace entry_company with entry_street_address

                    <td class="main">' . ENTRY_STREET_ADDRESS . '</td>
                    <td class="main">
                        <input size="30" name="entry_street_address" value="' . $cInfo->entry_street_address . '" />
                    </td>

hey all i have been having the same problem with the company name being over written with the address when manually adding customer.

I have made changes as mentioned above and its fixed the problem and the company name is now correct.... But it seems it created another issue where the 1st line of the address field is no longer there....

Anyone have any ideas?

[mprough]

I was able to upload the csv w/o error in both full valid and part successfully.

I even edited the file to include a company name for one and again successful and all info in the right places as well.

This leaves little in the way of software or module related issues.

My husband said to check your PC(s) firewall settings.

~Melanie

[SalonRoyalty]

I'm getting the following error:

Fatal error: Call to undefined function: strripos() in /nfs/c03/h03/mnt/55876/domains/salonroyalty.com/html/admin/add_customers_backend.php on line 15

I saw someone else in this thread with the same error and was told to reinstall. Did that! Still not working...any suggestions??