Ok, in your admin under Tools >> Define Pages Editor look for blanksidebox in the dropdown
Change this
to thisCode:<div id="craftysyntax"> <script type="text/javascript" src="http://burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y"></script> <br><font style="font-family: verdana, helvetica, sans-serif; font-size: 7px; color: #000000;"></font> <a href="http://www.craftysyntax.com" alt="Crafty Syntax Live Help" target="_blank" style="font-family: verdana, helvetica, sans-serif; font-size: 10px; color: #11498e; text-decoration: none; font-weight: none;"></a> </div>
~MelanieCode:<div id="craftysyntax"> <script type="text/javascript" src="https://burnerbooks.com/livehelp/livehelp_js.php?eo=1&department=1&serversession=1&pingtimes=15&secure=Y"></script> <br><font style="font-family: verdana, helvetica, sans-serif; font-size: 7px; color: #000000;"></font> <a href="http://www.craftysyntax.com" alt="Crafty Syntax Live Help" target="_blank" style="font-family: verdana, helvetica, sans-serif; font-size: 10px; color: #11498e; text-decoration: none; font-weight: none;"></a> </div>



