Download links not always generated

[DrByte]

NOTE: If the customer doesn't ACTUALLY CLICK ON THE DOWNLOAD OPTION to select it, then it WILL NOT get added to their cart, and as such will NOT generate a download link.

[wk4hm]

I will definitely post the solution if I come across one, its just so random that its hard to figure out. Thanks for your time.

[wk4hm]

I will definitely, thanks for your time

[wk4hm]

the selections are radio buttons and are hidden so all they are doing is adding to cart, I looked in the source and they are all marked selected. The weird thing is most get the links just a few don't.

[femsawyer]

NOTE: If the customer doesn't ACTUALLY CLICK ON THE DOWNLOAD OPTION to select it, then it WILL NOT get added to their cart, and as such will NOT generate a download link.

It's already selected on my downloadable products - there's not another option for them to choose so the radio button is already highlighted and you can't turn it off. Is this what you're referring to or am I missing it somewhere else?

[DrByte]

If it's the only choice, and is set to be auto-selected as default, then it will be added to their cart when they add the product to the cart, and will therefore be included as part of the order, and will generate a download link properly upon order completion.

If yours is not doing that, then perhaps you have an addon that's conflicting with the normal order completion process somewhere?

http://www.zen-cart.com/wiki/index.p...Obscure_Issues

[wk4hm]

thanks for your time, I guess I'm going to have to see if a mod is causing the issues, I did download COWOA, I disabled it though, maybe that's the cause. Thanks again Mike

[wk4hm]

Ok I do believe I've found the culprit and fixed it. I've made a rookie mistake and commented something out when I didn't fully understand it. Any way in the shopping cart if i added 2 products and then changed it to one and clicked update then proceeded it wouldn't attach the downloads so I looked in the tpl_shoppingcart_default.php file and saw that in my design I didn't want the attributes listed next to the title in the cart so I commented the following code out:

<?php
  echo $product['attributeHiddenField'];
  if (isset($product['attributes']) && is_array($product['attributes'])) {
  echo '<span class="cartAttribsList">';
  echo '';
    reset($product['attributes']);
    foreach ($product['attributes'] as $option => $value) {
?>

- <?php echo nl2br($value['products_options_values_name']); ?>

<?php
    }
  echo '';
  echo '</span>';
  }
?>

which if you look in that code it has a reset attributes function which wasn't firing when I clicked update so no downloads then. I've tested it and it works now, hope that helps someone. Thanks for all the help. Mike

[Zbigi]

Hi, I tried comment it in the 'tpl_shoppingcart_default.php' file and it doesn't work. Still download is not avaiable. And the table 'orders_products_download' is still empty. I clicked also the download option.

[Zbigi]

I read in another post
# BUGSFORUM-1256 - fix broken download problems from v1.3.9a and v1.3.9b
# BUGSFORUM-1257 - fix download errors from v1.3.9a and v1.3.9b
well, now is no broken links, there no links at all.

I have installed v1.3.9f