ozpost shipping module

Hi Rod,
Been looking at my ISP but don't seem to have been any changes from their side.

Not sure of version of ozpost. I downloaded and installed oct last year. From the text documents I think it's V2.

Zen cart is version 1.3.8a

I'll have to PM you the URL.

7thPo:

How do I find out which version of ozpost I'm running?

If you don't know then you probably need to upgrade :smile:

v2.0.6 is the latest.

Cheers
Rod

somedood:

Hi Rod,
Been looking at my ISP but don't seem to have been any changes from their side.

Not sure of version of ozpost. I downloaded and installed oct last year. From the text documents I think it's V2.

Zen cart is version 1.3.8a

ozpost V2.x.x has only been available for a month or so, which means you are either using V1.x.x or you are not using ozpost at all, but the much older AustPost - Improved.

If you are using AustPost - Improved this stopped working for most people about a year ago <???????>

Cheers
Rod

Hi

I also am having problems? Nothing has been changed on my site and when I get to the page in the checkout I get the message

Unexpected error (no valid methods). Using AP Flat Rate. $99.99+

Any ideas please

Johanne
The Horsemans Shop:shocking:

RodG:

ozpost V2.x.x has only been available for a month or so, which means you are either using V1.x.x or you are not using ozpost at all, but the much older AustPost - Improved.

If you are using AustPost - Improved this stopped working for most people about a year ago <???????>

Cheers
Rod

Hi Rod,
Definitely using ozpost, and most likely V1.x.x.

I'll give the upgrade a shot, and we'll see. It looks like some others are having the same problem though...I suspect it's a server related problem?

somedood:

I'll have to PM you the URL.

Two things look 'odd'.

1. The shipping estimator page is indicating that your products (or at least the one I tested at random) doesn't contain any dimensions.

2. The client requests appear to be lacking version information.

I'm not sure which of these are causing the problem (if either), but these are both things that warrant further investigation.

Cheers
Rod

somedood:

Hi Rod,
Definitely using ozpost, and most likely V1.x.x.

I'll give the upgrade a shot, and we'll see. It looks like some others are having the same problem though...I suspect it's a server related problem?

Seems server related to me. I have a range of installations all using different versions which were working fine up until about 1pm Australian EST today.

somedood:

It looks like some others are having the same problem though...I suspect it's a server related problem?

I agree, there has been a rather abnormal increase in reported problems over the last 24 hours. Still nothing really abnormal showing in the logs though and it has been a few days since I've made any changes to the server code..

I'm still watching and looking for any patterns that may give further clues.

Cheers
Rod

RodG:

Two things look 'odd'.

1. The shipping estimator page is indicating that your products (or at least the one I tested at random) doesn't contain any dimensions.

2. The client requests appear to be lacking version information.

I'm not sure which of these are causing the problem (if either), but these are both things that warrant further investigation.

Cheers
Rod

Rod,
Dimensions are definitely there. No data has been changed.

I'm not too sure about version information, i'm not really that code savvy. I'd prefer not to upgrade if everything's working fine, but I suppose i'd have to give upgrading a try if we can't locate the problem soon. Let me know if you come up with anything else.

Thanks mate.

Hi,

I have checked with 2 other people who also are zen cart shops and their OZPOST is also not working??

Johanne
The Horsemans Shop

We are also having problems with all our sites using Oz Post.

If you post the URL directly into a browser it returns a correct quote but if you send it to the server via CURL it fails. The errors message is "Invalid input Data [UNKNOWN MODULE VERSION]"

phoenix2010:

We are also having problems with all our sites using Oz Post.

If you post the URL directly into a browser it returns a correct quote but if you send it to the server via CURL it fails. The errors message is "Invalid input Data [UNKNOWN MODULE VERSION]"

What version are you running?

jld:

Hi,

I have checked with 2 other people who also are zen cart shops and their OZPOST is also not working??

Johanne
The Horsemans Shop

What version(s) of ozpost are they running?

Cheers
Rod

Good news - ours fails with the v1 module but upgrading to the new module and doing nothing else fixes the problem. Will try on some other sites, but it looks like the fix is to upgrade to the new version of the module.

Interested to know from Rod what the new module does differently in terms of passing the quote to the url and getting back the response via curl? Besides straight bug fixes how does the module work differently with the new version? Compared the code and there are huge number of differences but suspect most of these are to accommodate the multiple quotes from different carriers...?

phoenix2010:

Good news - ours fails with the v1 module but upgrading to the new module and doing nothing else fixes the problem.

Well, I guess that's good news ... and maybe even a clue.

phoenix2010:

Interested to know from Rod what the new module does differently in terms of passing the quote to the url and getting back the response via curl? Besides straight bug fixes how does the module work differently with the new version?
Compared the code and there are huge number of differences but suspect most of these are to accommodate the multiple quotes from different carriers...?

A lot of the changes are related to the quotes from other carriers, but there have also been lots of changes/additions in regards to error and fault reporting. It is rather ironic that apparently one of the changes made appears to have broken functionality for some(?) older versions.

It has also been a few weeks since I've made any changes to the server code that could possibly cause a problem like this - So I'm now starting to think that whatever I did it must've been the accidental deletion of a line of code, or a mistyped variable, etc.

I think the problem is a little bit deeper than changes between V1 and V2 because the logs are still showing regular access by folks using V1.0.2 and V1.0.4 (curiously, no versions older than that, but I don't think versions prior to then were sending version information anyway.

Hopefully more clues will be forthcoming from others.

Cheers
Rod

Hi Rod, Can I suggest something that would help us with this issues? A button to request a postage quote on that page, instead of the error showing? Is that possible?

Also are the servers down at the moment?

Thanks
Jazzah

RodG:

I think you misunderstand. It is zencart v1.3.9 that 'complains loudly' if cURL isn't installed, so the theory is you must've jumped a few hoops to get IT installed before you could even get to the ozpost installation stage.

The ozpost module doesn't check to see if cURL is installed, but it does check that it is functional and can contact the quotation servers, and if it can't IT will loudly complain that the install can't continue.

I was figuring there wouldn't be a need to duplicate the check to see if cURL is installed or not, but apparently there probably is a need.

Cheers
Rod

Hi Rod - thanks for your comments. Actually, Zencart will install without CURL, no hoops or sidesteps. I've done it many times.

I do appreciate your comments in a later post suggesting a work around to solve the install issue.

FRANK. Your comments indicate you like to "Categorize People". I can tell you now I have enough experience with Zencart (6-7 years if I remember correctly) to understand what is required to install the package. Like you, I have developed many sites. I do read the warnings (and click on the links that provide additional information) and the statement I made earlier regarding the CURL warnings was correct however based on your comments, it's obvious you don't.

This screen capture confirms my earlier statement.

If you actually read the text in the popup, it advised that some payment & shipping modules require CURL to talk to to there respective servers to get real-time quotes and payment authorizations - there is no mention of installation issues, and as I haven't had any installations issues with earlier versions of the ozpost module, I personally had no issue asking for advise in this instance.

Regards
OZ

jazzah:

Hi Rod, Can I suggest something that would help us with this issues? A button to request a postage quote on that page, instead of the error showing? Is that possible?

Also are the servers down at the moment?

Thanks
Jazzah

hi, sorry, just read previous posts, we will upgrade as well and see if the error improves. I meant the button for when the package exceeds the size limit!

jazzah:

hi, sorry, just read previous posts, we will upgrade as well and see if the error improves. I meant the button for when the package exceeds the size limit!

v2.0.6 includes an option to 'constrain' the parcel size. Although this will negate the cubing rules it will allow the quote to succeed based on weight alone.

jazzah:

A button to request a postage quote on that page, instead of the error showing? Is that possible?

V2.x.x no longer shows these as 'errors' - Instead, it provides a fallback mechanism to allow a quote to be produced based on flat rate, cost per item, or cost per kilo.

Also, I guess a 'button' is possible, but the question is, exactly what should this button actually do? Generate an email to admin? Allow the customer to checkout anyway, but prevent payment until postage is known? Prevent checkout and store cart the cart contents somewhere for the merchant to calculate charges some other way? I'm open to suggestions.

Cheers
Rod

Where can 2.0.6 be downloaded from? the download version on the ZC addons site is stil 2.0.5