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ozpost shipping module

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14 Sep 2010, 2:39 AM
#1181
vandiermen avatar

vandiermen

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ozpost shipping module

RodG:

I am NOT charging for the software. It is 100% free and fully functional.

You charge a FEE for use, where there are no fee's other than routing data. Base system for your module is free.

Paypal has international banking costs and insurance, etc.
And paypal is a free module is allot of regards. But yours is in** no way free**.

RodG:

Besides, even if the admins did remove the module, who is that going to harm? Not me, Firstly, I've not much to lose to begin with - Current return on investment = zilch. Expected return on investement if module is removed = zilch.
zilch plus zilch is still zilch no matter how you add it up.

You have many clients for webdesign services in australia which you worked on this module for, nice to know they have it free, but you wont give it to others for free.

Zencart is free and you make money from clients paying you for web designs.
... its nice to give something back, or have you forgot that?

Good karma comes from helping. I think your getting a bit of bad karma by "as one of my clients said: "I am more than a little pissed off at being held to ransom by this .... . Where's my refund for lost revenue?".

RodG:

It would be a real shame if it ended up that in a few years time zencart could be the only ecommerce site that doesn't integrate with 'ozpost.net', and I'm sure that will be MY fault too.

THere is a free option if people search the contributions.

14 Sep 2010, 2:53 AM
#1182
vandiermen avatar

vandiermen

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Re: ozpost shipping module

RodG:

If YOU wish to support my old code you may do so with my blessing, all I ask is that you do so in a forum OTHER than 'ozpost'
Rod

Thank you for your old code and work. :bigups:

14 Sep 2010, 2:55 AM
#1183
rodg avatar

rodg

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Re: ozpost shipping module

vandiermen:

There is a free option if people search the contributions.

Also created by me.

I really don't care if people use this older version, as long as I'm not expected to support it in any way.

Sure you've done 'good' by many people, but at the same time you've also screwed a lot of people over by re-introducing the confusion that reigned a couple of years ago over what modules do what. I can see this is now going to turn into a support nightmare, I hope you are up to it.

Rod

14 Sep 2010, 5:32 AM
#1184
rodg avatar

rodg

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Re: ozpost shipping module

ks_b:

if according to the price on fastway calculation page then the price is correct. $5.45 ~ $5.50 <---**edit "no this price is not collect because $5.50 is for local price not national price... I am sending from Melbourne to Brisbane but I am not sure why fastway calculation page show up as $5.45 to $10.07"

Me neither, but this is almost certainly where things are falling over. The quotes provided by the ozpost server are ultimately derived from the fastway server.

ks_b:

but when I try with product that will not fit in A3 size (400x320mm) for example I buy product that size (450x400x50) which it should cost $10.07 for A2 size... but it still shows up $5.50 or if I change weight to 4kgs, it still shows $5.50

Aha, the 'penny has dropped' - For some inexplicable reason, the FastWay server always quotes satchel rates even if the parcel is too heavy or large. The ozpost server checks for the parcel size/weight and will hide the satchel rates where applicable.

Although still only giving local satchel rates rather than national, the example you gave above is actually a valid satchel item.. (A2 size - 455x415 and < 5kg)

ks_b:

Even I did try changing Frequent User to 'no' it still shows $5.50

Assuming you are using the FastWay.com site for these comparisons, you'll note how it gives a price range of $xx.xx to $yy.yy ? Well, what the Frequent User setting does is cause the lowest of these two figures to be used (zencart can't work with ranges). If the Frequent user is NOT set, then the highest figure is used.

Is it possible that you retireved stale data after making this change? I can't think of much else that would cause this one.

Cheers
Rod

14 Sep 2010, 2:53 PM
#1185
ks_b avatar

ks_b

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Re: ozpost shipping module

so look like Fastway satchels calculation is not really working properly then...

I am ok to switch to Frequent user to "No" and charge customers $1-$2 more dollars. But when I do that it won't show up Satchels at all for address locally in melbourne. If i do it from Fastway calculation page it shows up local price (therefore I don't think this is a problem of fastway server).... interstate will show $10.10 for all of them regardless of size of products. (which is ok for me)

It would be nice if u can actually fix up fastway probably. I am more than happy to pay for subscription of everything is working correctly, which from what I see most of things do work correctly except Fastway satchels!

14 Sep 2010, 3:39 PM
#1186
rodg avatar

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Re: ozpost shipping module

ks_b:

so look like Fastway satchels calculation is not really working properly then...

When I use known/valid data I am getting the expected results. I DO NOT KNOW what data YOU are sending to the server, and as such I am unable to explain why you are apparently getting different results than I am. If that is indeed the case.

ks_b:

I am ok to switch to Frequent user to "No" and charge customers $1-$2 more dollars.

Rule#1 with ozpost ... USE REAL WORLD VALUES.
IF you are a Fastway Frequent user the SET the Frequent user flag. If you are not a frequent user then don't set it.

The same applies to the TAX setting... IF you are registered for GST then set enable the tax option, if you are not registered, then don't set it.

These are not things to be guessed at, they WILL affect the quotes, but if you need to set somethong 'wrong' in order to get the correct result then there is something else amiss.

ks_b:

But when I do that it won't show up Satchels at all for address locally in melbourne. If i do it from Fastway calculation page it shows up local price (therefore I don't think this is a problem of fastway server)....

Neither do I... I think what it is is that you are entering one set of data on the FastWay server and a different set of data for the ozpost module.
Yes, I know you think you are entering the same data, but the results that you are getting is telling me different.

ks_b:

interstate will show $10.10 for all of them regardless of size of products.

The SIZE or the WEIGHT? They are BOTH relevent.

ks_b:

It would be nice if u can actually fix up fastway probably.

To the best of my knowlege, and based on tests and checks using the few figues you have provided, the module is working as it should..

If you can show me a discepency between the quote provided by FastWay and the SAME quote provided by ozpost, then and only then will I have something to fix.

ks_b:

I am more than happy to pay for subscription of everything is working correctly, which from what I see most of things do work correctly except Fastway satchels!

Please, don't try to 'bribe' me this way, it doesn't help. If you or anyone finds a problem or discrepency then it is a bug, it is wrong, and it needs to be fixed, regardless of whether you are a subscriber or intend to subscribe or not.

The way you have worded this it can be taken as 'I'm not going to subscribe unless you fix this" - and that places me in a difficult position, because I have no definitive evidence from you to show the problem (and I can't access your server to run any tests of my own), so I am of the position in stating there is nothing I can do to fix it, because it doesn't appear to be broken, and that leaves you still thinking it is broken, even though it isn't, which means you'll have no intention of subscribing, so I can safely put your issue aside for a while and give my next hour of support time to existing subscribers. You may or may not discover what your own problem is by the time I get back to you.

Meanwhile, smartass comments aside, I do still take problems/issues seriously, so if you still wish me to help with this the first thing you need to is show me a discrepency.

To help this (since you server isn't live). Here are a couple of URL you can use for testing/experieming

6kg item melb to brisbane (should show label only , $21.50)
4kg item melb to brisbane (should show $10.10 FastWay Satchel (A5/A2 BLUE) and $17.60 FastWay Labels (ORANGE)

After the above page(s) load, feel free to experiment with the weight and dimension values.

If you DO find a discrepency, please paste the URL into a message so that I can verify for myself (which then means I can actually do something)

The URL to paste should look something like:

http://www.ozpost.net/postage.php?FastWay=MEL&weight=4000&height=5&width=40&length=450&fromcode=3000&destcode=4000&host=example.com&version=2.0.9
(This is for the 4kg test) .

Happy hunting.
Cheers
Rod

15 Sep 2010, 2:46 PM
#1187
ks_b avatar

ks_b

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Re: ozpost shipping module

lol sorry if I blame it on your code! Its probably my false but I just couldn't find what I have done wrong. I will upload the site soon so maybe u could help out in finding problem!

tried to open the links on previous post but it just showing up XML.

Thanks for ur help!

15 Sep 2010, 3:06 PM
#1188
rodg avatar

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Re: ozpost shipping module

ks_b:

lol sorry if I blame it on your code! Its probably my false but I just couldn't find what I have done wrong.

It is human nature to think the code is at fault rather than something we have/haven't. done. Of course, sometimes it IS the code at fault, but I play the odds :-)

ks_b:

I will upload the site soon so maybe u could help out in finding problem!

Although not ideal, I don't need access to the site to help, it just means I can do a dozen quick test/checks in succession to figure out the cause.

If you can provide me with the name of your store (as defined under the admin/config settings) I'll be able to check the last request made by your store and will be able to report whether the results returned appear correct or not. (The quote server keeps a record of the last request made for this very reason).
If nothing else, I'll be able to verify that the server is recieiving data that you think it is.

ks_b:

tried to open the links on previous post but it just showing up XML.

Use Firefox (if possible) and the XML will be somewhat readable.
Failing that, use the 'view source' feature of IE, which will also show you something readable.

Some of the data won't make much sense (Such as the method ID's) but the 'cost', 'days', and 'description' fields will be pretty obvious.. The fastway quotes have an ID of "FWL" for labels, and "FWS" for the satchels. You can ignore pretty much everything else, which will be the Australia Post costings.

Cheers
Rod

16 Sep 2010, 2:59 AM
#1190
rodg avatar

rodg

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Re: ozpost shipping module

ks_b:

Also I play around with your link and it doesn't show fastway stachels price if delivery locally

http://www.ozpost.net/postage.php?FastWay=MEL&weight=3000&height=5&width=40&length=450&fromcode=3000&destcode=3128&host=example.com&version=2.0.9

example above sending from postcode 3000 to 3128

regards

OK, I can explain this, but I can't fix it, because it isn't broken.

Firstly, I assume you entered this same data into the fastway site, and recieved the following quotes as I did, namely. :


Local BROWN/BLACK/BLUE/YELLOW $4.02 to 8.31
Satchel A3 Orange $4.29 *

Now, see how the satchel is size A3? The max length item that will fit into an A3 satchel is 400mm (it is actually a less than that because if the satchel is near full we need to make an allowance so it can be sealed).. Anyway, assume the maximum is 400 ,,, the quote you asked for is for an item measuriing 450mm long - which means the item you are quoting for really won't fit into the satchel, therefore it will not be offered to the customer as a valid option, which is why it doesn't show.

I've no idea why Fastway don't offer A3/A2 as an option in this instance (as they do if it were a national delivery), because the item being quoted will fit into the A2 satchel (just)... perhaps it isn't offered because it is cheaper to use the 'local' rate than the larger satchel rates? Either way, A2 satchels do not appear to be a valid option for local delivery, and ozpost is reflecting this information.

Do you have any other examples?

Cheers
Rod

16 Sep 2010, 3:13 PM
#1191
ks_b avatar

ks_b

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Re: ozpost shipping module

I tried with minimal size and weight and it still doesn't show satchels price for local....

http://www.ozpost.net/postage.php?FastWay=MEL&weight=20&height=5&width=5&length=5&fromcode=3000&destcode=3128&host=example.com&version=2.0.9

sorry if i am a pain.... just like to find out why it is not showing results as we expected because my client will be using fastway intensively.

thank you

16 Sep 2010, 3:45 PM
#1192
rodg avatar

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Re: ozpost shipping module

ks_b:

sorry if i am a pain.... just like to find out why it is not showing results as we expected because my client will be using fastway intensively.

Persistency pays off, I think I know what is causing the issue... its because on these quotes there isn't the usual "$xx,xx to $yy.yy" format. I'll need to double check and verify this in the morning (I'm likely to make things worse if I start on it tonight). I'll get back to you on this, meanwhile, no need for you to do any more testing, unless looking for other bugs/problems (its hard to convince me a bug exists, but I do take every report seriously) :-)

Cheers
Rod

17 Sep 2010, 1:11 AM
#1193
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Re: ozpost shipping module

Hi Rod,

i have installed the new OzPost and when I go to the modules page (where I activate modules) I get the following posted at the top of the page.

Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set in /var/www/sites/horsemansshop/horsemansshop.com.au/subdomains/www/html/shop/includes/modules/shipping/ozpost.php on line 779

Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set in /var/www/sites/horsemansshop/horsemansshop.com.au/subdomains/www/html/shop/includes/modules/shipping/ozpost.php on line 779

Thanks for any help you can offer

Johanne
The Horsemans Shop:oops:

17 Sep 2010, 3:08 AM
#1194
rodg avatar

rodg

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Re: ozpost shipping module

jld:

Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when in safe_mode or an open_basedir is set in /var/www/sites/horsemansshop/horsemansshop.com.au/subdomains/www/html/shop/includes/modules/shipping/ozpost.php on line 779

Find the file /includes/modules/shipping/ozpost.php

Delete line 779 (The one that contains CURLOPT_FOLLOWLOCATION).

Save the file, and all should be ok.

Cheers
Rod

17 Sep 2010, 6:03 AM
#1195
rodg avatar

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Re: ozpost shipping module

ks_b:

I tried with minimal size and weight and it still doesn't show satchels price for local....

http://www.ozpost.net/postage.php?FastWay=MEL&weight=20&height=5&width=5&length=5&fromcode=3000&destcode=3128&host=example.com&version=2.0.9

My hunch was correct... This is now fixed. (He says waiting for confirmation).

Thanks for the bug report, much appreciated.

Cheers
Rod

17 Sep 2010, 6:12 AM
#1196
rodg avatar

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Re: ozpost shipping module

ks_b:

I am ok to switch to Frequent user to "No" and charge customers $1-$2 more dollars. But when I do that it won't show up Satchels at all for address locally in melbourne.

This also turned out to be an important clue to support my hunch, because for safety measures (to protect the merchant) the module will not output a quote for zero, it assumes it is an error (as this time it was), so if toggling the frequent user flag made a diffierence in whether it showed or not (even though there would be no diffference in price) meant that only one value was available.

Hindsight is such a wonderful thing..

Cheers
Rod

17 Sep 2010, 10:01 PM
#1197
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uniqueliving

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Re: ozpost shipping module

HI Guys

Just got a email saying my ozpost module is about to expire and i need to subscribe well i have 8 carts and for all of them to have to pay 179 each or $5 per cart per month each is a bit expensive. I have been using this for sometime now (free) and now to charge im sorry but that is a joke
Can someone please tell me if there is another module doing the same thing free the same as this one was before someone decided they would make a few bucks off people. Its a good way to get people in let someone install it use it for years then decide to charge them.

18 Sep 2010, 4:03 AM
#1198
rodg avatar

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Re: ozpost shipping module

uniqueliving:

HI Guys

Just got a email saying my ozpost module is about to expire and i need to subscribe well i have 8 carts

The smart folk in this position have contacted us privately and have been given very good deals.

uniqueliving:

I have been using this for sometime now (free)

We used to get the daily paper for a while for free too, but like most freee offers, eventually they run out.
Odd thing is, I was always GREATFUL for when it was free. Not once did I consider it to be my god given right.

uniqueliving:

and now to charge im sorry but that is a joke

No, what is a joke is expecting me to provide the support and services for the rest of eternity at the same time as I'm struggling to meet daily expenses.

uniqueliving:

Can someone please tell me if there is another module doing the same thing free

Yes, an older module of mine has been re-released (by someone without much vision). Not as functional as the current ozpost, but it doesn't connect to the ozpost.net servers (which means no fees to pay).

uniqueliving:

the same as this one was before someone decided they would make a few bucks off people.

Yeah, with only a few dozen active zencart merchants in Australia I'm going to make a real killing out of this one.

uniqueliving:

Its a good way to get people in let someone install it use it for years then decide to charge them.

As I've said many times in the last couple of months... it is either charge for the service or close the service fown.. Even now I'm on the borderline of deciding whether I wish to continue the support, development and maintanence of the servers, and code, or whether to make it easy for myself and pull the plug... As I;ve also said, the number of active merchants is quite low, the number of paid susbsribers even less, full refunds are still possible, without hardship... and the only losers - The merchants that currently rely on the module.

I do acknowldge that if I shut shop someone else will possibly take up where I've left of, but what if they don't? The original zencart/austpost code was broken for at least 6 months before I took it upon myself to fix, and since then it has come a LONG way into supporting more than just the basic parcel rates, but if you wish to revert back to the code that I've already decided is too unreliable and too inefficient for a **serious **merchant then fine, take that risk, but do so knowing that it doesn't harm me in any way, but it does place the current servers and support for other merchants at risk.

Anyway, it is entiely your choice what you do, and I promise, when I make my millions I'll make the service free again, ok? Meanwhile I do need to eat, sleep and breath.

Regards
Rod

18 Sep 2010, 9:55 AM
#1199
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jazzah

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Re: ozpost shipping module

I am completely over this, we use several modules for our Zencart, none receive the support that OzPost does. Why should anyone expect that for free. Get over it people, there are many other things that merchants end up paying for to use with/in their Zencart. I am tired of seeing people complain and complain about this change, it is clogging up my inbox. I bet the ones that complain have used Rod's time in the past for free! You cannot expect this module and support for nothing, that is unreasonable and you have had it good for this long. Now is the time to own up and decide if it is worth buying if not go somewhere else, but don't waste our time complaining about it!

Jazzah
previous and current OzPost user who appreciates the support (even if it sometimes has a sarcastic tone, which I hope with gleaning an income will also improve! lol)

18 Sep 2010, 1:01 PM
#1200
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uniqueliving

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Re: ozpost shipping module

jazzah:

I am completely over this, we use several modules for our Zencart, none receive the support that OzPost does. Why should anyone expect that for free. Get over it people, there are many other things that merchants end up paying for to use with/in their Zencart. I am tired of seeing people complain and complain about this change, it is clogging up my inbox. I bet the ones that complain have used Rod's time in the past for free! You cannot expect this module and support for nothing, that is unreasonable and you have had it good for this long. Now is the time to own up and decide if it is worth buying if not go somewhere else, but don't waste our time complaining about it!

Jazzah
previous and current OzPost user who appreciates the support (even if it sometimes has a sarcastic tone, which I hope with gleaning an income will also improve! lol)

Agreed with the above but i do believe it should remain free the way it was i am happy to pay for support when required not a ongoing monthly fee. Why dont you just charge out at a hourly rate for support like other people do.