ks_b:
so look like Fastway satchels calculation is not really working properly then...
When I use known/valid data I am getting the expected results. I DO NOT KNOW what data YOU are sending to the server, and as such I am unable to explain why you are apparently getting different results than I am. If that is indeed the case.
ks_b:
I am ok to switch to Frequent user to "No" and charge customers $1-$2 more dollars.
Rule#1 with ozpost ... USE REAL WORLD VALUES.
IF you are a Fastway Frequent user the SET the Frequent user flag. If you are not a frequent user then don't set it.
The same applies to the TAX setting... IF you are registered for GST then set enable the tax option, if you are not registered, then don't set it.
These are not things to be guessed at, they WILL affect the quotes, but if you need to set somethong 'wrong' in order to get the correct result then there is something else amiss.
ks_b:
But when I do that it won't show up Satchels at all for address locally in melbourne. If i do it from Fastway calculation page it shows up local price (therefore I don't think this is a problem of fastway server)....
Neither do I... I think what it is is that you are entering one set of data on the FastWay server and a different set of data for the ozpost module.
Yes, I know you think you are entering the same data, but the results that you are getting is telling me different.
ks_b:
interstate will show $10.10 for all of them regardless of size of products.
The SIZE or the WEIGHT? They are BOTH relevent.
ks_b:
It would be nice if u can actually fix up fastway probably.
To the best of my knowlege, and based on tests and checks using the few figues you have provided, the module is working as it should..
If you can show me a discepency between the quote provided by FastWay and the SAME quote provided by ozpost, then and only then will I have something to fix.
ks_b:
I am more than happy to pay for subscription of everything is working correctly, which from what I see most of things do work correctly except Fastway satchels!
Please, don't try to 'bribe' me this way, it doesn't help. If you or anyone finds a problem or discrepency then it is a bug, it is wrong, and it needs to be fixed, regardless of whether you are a subscriber or intend to subscribe or not.
The way you have worded this it can be taken as 'I'm not going to subscribe unless you fix this" - and that places me in a difficult position, because I have no definitive evidence from you to show the problem (and I can't access your server to run any tests of my own), so I am of the position in stating there is nothing I can do to fix it, because it doesn't appear to be broken, and that leaves you still thinking it is broken, even though it isn't, which means you'll have no intention of subscribing, so I can safely put your issue aside for a while and give my next hour of support time to existing subscribers. You may or may not discover what your own problem is by the time I get back to you.
Meanwhile, smartass comments aside, I do still take problems/issues seriously, so if you still wish me to help with this the first thing you need to is show me a discrepency.
To help this (since you server isn't live). Here are a couple of URL you can use for testing/experieming
6kg item melb to brisbane (should show label only , $21.50)
4kg item melb to brisbane (should show $10.10 FastWay Satchel (A5/A2 BLUE) and $17.60 FastWay Labels (ORANGE)
After the above page(s) load, feel free to experiment with the weight and dimension values.
If you DO find a discrepency, please paste the URL into a message so that I can verify for myself (which then means I can actually do something)
The URL to paste should look something like:
http://www.ozpost.net/postage.php?FastWay=MEL&weight=4000&height=5&width=40&length=450&fromcode=3000&destcode=4000&host=example.com&version=2.0.9
(This is for the 4kg test) .
Happy hunting.
Cheers
Rod