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Mailbeez After Sales Modules

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23 Jun 2010, 10:31 PM
#1
sunflowertami avatar

sunflowertami

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Mailbeez After Sales Modules

Hello,

Just saw some listings on the free addons for the Mailbeez aftersales addons and wondering if anyone has tried this?

I've tried installing it on v 1.3.9d with the review feedback module and found that the parameters set on the php email is not set to pick up the information on zencart...instead it shows $storename etc when the email is received.

Any other experiences from those who tried this?

29 Jun 2010, 11:08 AM
#2
linnx avatar

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Re: Mailbeez After Sales Modules

I just installed it and ran it one time and it displayed everything properly. I installed the review module that goes with it. I enabled production mode, then went to the review module and ran a simulation. All worked fine.

29 Jun 2010, 3:35 PM
#3
alray10 avatar

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Re: Mailbeez After Sales Modules

If your data base has zen_ in front of it you need to edit catalog/mailhive/mailbeez/config.php line 154
From

 
mh_db_query("CREATE TABLE IF NOT EXISTS mailbeez_tracking (

To

 
mh_db_query("CREATE TABLE IF NOT EXISTS zen_mailbeez_tracking (

If you have already installed, remove MailHive - Basic Configuration in admin. then click to insall again.

29 Jun 2010, 9:08 PM
#4
sunflowertami avatar

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Re: Mailbeez After Sales Modules

May I know what version of zencart you are using? It says it was tested on 1.3.8a but not 1.3.9d.

linnx:

I just installed it and ran it one time and it displayed everything properly. I installed the review module that goes with it. I enabled production mode, then went to the review module and ran a simulation. All worked fine.

2 Jul 2010, 7:12 PM
#5
decostyle avatar

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Re: Mailbeez After Sales Modules

Has anyone tested this on 1.3.9d? I can't seem to make it work. Even with a test order and configuration set to 1 day pass, the order and customer detail does not show up.

17 Jul 2010, 7:42 PM
#6
samar777 avatar

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Re: Mailbeez After Sales Modules

I just installed Mailbeez mods.

When I try to run MailBeez "no Purchase", it gives me:

MailBeez - Mode: production

Processing....
code: nopurchase module: nopurchase
Result:0 items

so no emails are sent.

why?

my send days is set to 2 days. so does that mean i have to wait for two days to be able to use mailbeez? shouldnt it just take the data from database and send emails to all customers from the past who did not make a purchase?

Thanks

Automation is Godliness

25 Jul 2010, 2:33 PM
#7
mailbeez avatar

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Re: Mailbeez After Sales Modules

hi all,

but will now keep an eye with this place as well.

@alray10: thanks for the hint! will put this zen-cart compatiblility in the next release

regards
cord

26 Jul 2010, 7:28 AM
#8
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

Hello,

I am having the same problem as the first post by sunflowertami also. i did the zen_ thing from alray10's reply but still the same problem.

Also another problem

I am using Aftersales Email Module: Review Reminder with Zen Cart 1.3.8a .

The problem here is that when sending out the emails, the images are like broken or not found. all product images can not be viewed correctly.

Anyone knows how to fix this ?

i have opened a new topic regarding it here : http://www.zen-cart.com/forum/showthread.php?t=160264

26 Jul 2010, 7:34 AM
#9
mailbeez avatar

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Re: Mailbeez After Sales Modules

hi,

what do your images-paths look like?

right click on the broken image -> properties

or

check the source-code of the email

cord

26 Jul 2010, 7:43 AM
#10
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

<blockquote><img
 src="http://www.beautyhealth.com.cyDIR_WS_HTTP_CATALOGbmz_cache/3/3d234d4a17a6ed49118e5cf002ba185a.image.89x80.JPG"
 alt="NEW 5 ROW BRACELET GOLD PLATED - SWAROVSKI CRYSTAL"
 title=" NEW 5 ROW BRACELET GOLD PLATED - SWAROVSKI CRYSTAL "
 style="position: relative;"
 onmouseover="showtrail('bmz_cache/8/837ac0957ad11fe928b63671c113c360.image.134x120.JPG','NEW 5 ROW BRACELET GOLD PLATED - SWAROVSKI CRYSTAL',89,80,134,120,this,0,0,89,80);"
 onmouseout="hidetrail();" vspace="0" width="89" align="left" border="0"
 height="80" hspace="10"><a
 href="http://www.beautyhealth.com.cy/index.php?main_page=product_reviews_write&products_id=218">NEW
5 ROW BRACELET GOLD PLATED - SWAROVSKI CRYSTAL</a>
  <br>
  <br>
  <a
 href="http://www.beautyhealth.com.cy/index.php?main_page=product_reviews_write&products_id=218">

This is the code for just one image i guess.

As i can see the problem is the second line :

<img  src="http://www.beautyhealth.com.cyDIR_WS_HTTP_CATALOG
26 Jul 2010, 7:53 AM
#11
mailbeez avatar

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Re: Mailbeez After Sales Modules

looks like an incompatibility issue, zen-cart does not use the constant DIR_WS_HTTP_CATALOG - I will fix it for the next version!

please try following

edit mailhive.php and insert e.g. as first line

define('DIR_WS_HTTP_CATALOG', '/');

(if necessary replace / with the right path)

this should fix the broken image.

26 Jul 2010, 8:03 AM
#12
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

Yes, that fixed the problem!!!

Thanks!

26 Jul 2010, 8:09 AM
#13
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

What about the store $storename & $storeurl problem ?

26 Jul 2010, 8:12 AM
#14
mailbeez avatar

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Re: Mailbeez After Sales Modules

Can't find a quick answer - need to check my system but will be out for a business travel for this week soon.

Do you have the latest version of MailBeez and Modules installed?

You can check with the Check-For-Update-button in the MailBeez Admin Page.

26 Jul 2010, 8:15 AM
#15
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

Yes i do have the latest versions installed. i have runned the update utility this morning and all mailbeez modules are up to date.

26 Jul 2010, 8:27 AM
#16
mailbeez avatar

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Re: Mailbeez After Sales Modules

Are all other place-holders filled with their personalized content?

Which Module are you using?

Just for a general understanding:

"View HTML / TXT": you see the message template as it is - without processing. Placeholders are shown like this: $storename

Send Test-Mail: the templates are processed and filled with test-data (defined in the module)

Run this Module: the templates are processed and filled with customers' data

26 Jul 2010, 8:33 AM
#17
beautyhealth_com_cy avatar

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Re: Mailbeez After Sales Modules

I am using Review Reminder and Facebook review that currently have those 2 variables.

Currently i have replaced them with text so i am sure that it shows correctly to my customers.

That would not cause any trouble i guess, is just a slight problem that has an easy solution.

thank you for your help ! :smile:

26 Jul 2010, 8:36 AM
#18
mailbeez avatar

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Re: Mailbeez After Sales Modules

ok, so you are ready to use MailBeez ;-)

I will have a look at the $storename issue later, the work-around you did (just typing in the value) is always possible and ok.

26 Jul 2010, 9:38 PM
#19
mailbeez avatar

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Re: Mailbeez After Sales Modules

alray10:

If your data base has zen_ in front of it you need to edit catalog/mailhive/mailbeez/config.php line 154
From

mh_db_query("CREATE TABLE IF NOT EXISTS mailbeez_tracking (

> To 
> ```php
 
mh_db_query("CREATE TABLE IF NOT EXISTS zen_mailbeez_tracking (

If you have already installed, remove MailHive - Basic Configuration in admin. then click to insall again.
this is fixed with v1.3

26 Jul 2010, 9:39 PM
#20
mailbeez avatar

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Re: Mailbeez After Sales Modules

BeautyHealth.com.cy:

What about the store $storename & $storeurl problem ?

this is fixed with v1.3 of mailbeez and the latest version of the modules