Mailbeez After Sales Modules

pcspot:

Its only a mailbeez issue. Setting for zen cart are for html output. Rgds
Posted via Mobile Device

did you try the solution on the FAQ?

Mailbeez utilizes the Zen-Cart mailsystem. And that does a reverse lookup using the email address to figure out which format to use.
you need to use an email address which has an account in zen-cart (or create one) - thanks things should run smooth

pcspot:

all my emails are sent out as text as well..no html in them..how od we change this. I checked on gmail as well as outlook configured for HTML...still no luck..please help regards

got it working.

things to remember:
the account that the review mail gets copied to has to be a registered "customer"
It has to have HTML activated under customer details
then only will emails be sent and copied to you in HTML

thanks mailbeez for a great product.rgds

Bidgee182:

review_facebook

I have reviews that have been posted over the last couple of weeks, and when I click on list recipients it states : Result 0 items

What am I doing wrong?????

Thanks

Found the bug - zencart is using $_SESSION['languages_id'] - but I didn't ;-)

Please update to the latest version and it will work

cord

MailBeez Version 1.5 for download

with V1.5 I am proud to introduce:

• “drop-in” installation without modifying any files! Installation is now as easy as possible - just copy files in and you are done
• opt-out/block feature for emails - customers can "opt-out" / unsubscribe per mailbeez module. The opt-out link is a generic part of the template and does not require any changes to mailbeez modules

please download the latest version on mailbeez com, through the update tool or on the zen-cart site (the update is pending approval)

enjoy
cord

I have zencart installed on http://sierratacklecompany.com/cart/

When I send the email it comes through as HTML, but the images don't show. When I look at the source code, the path for the images that it is looking for the images is http://sierratacklecompany.com/images/ but it should be http://sierratacklecompany.com/cart/images/

Any idea how to fix this?

Hi Rk

In my limited knowledge, you have 2 options:

1. Open your FTP program and copy the image/s from your http://sierratacklecompany.com/cart/images/ directory to your http://sierratacklecompany.com/images/ directory.

OR

2. in you store/email directory, find the email you want to change and open it in notepad or with your HTML editor. In the header section (around line 30) you will see

<!-- Header Section --> <div class="header"> <img src="images/header.jpg" alt="logo" /> </div>

change this to

<!-- Header Section --> <div class="header"> ***<img src="/cart/images/header.jpg" alt="logo" />*** </div>

I have used header.jpg as an example - please change this to match your image file name

Hope this helps

Bidgee182

rk3487:

I have zencart installed on http://sierratacklecompany.com/cart/

When I send the email it comes through as HTML, but the images don't show. When I look at the source code, the path for the images that it is looking for the images is http://sierratacklecompany.com/images/ but it should be http://sierratacklecompany.com/cart/images/

Any idea how to fix this?

which version of MailBeez are you using? Which module is generating the images?

With Version 1.5 I fixed some image-path settings (at least I hope I did :wink:)

Please run the update-check to see if you are having the latest versions of both mailbeez and the modules.

cord

Yes running current version its the review module.

rk3487:

Yes running current version its the review module.

please check if you have updated your mailhive.php as well.

What does the first define('...'); look like?

mailbeez:

please check if you have updated your mailhive.php as well.

What does the first define('...'); look like?

Yes its been updated here are the first few lines on mailhive.php

define('GZIP_COMPRESSION', 'false');

require('includes/application_top.php');

// zencart, xtcommerce
if (!defined('DIR_WS_HTTP_CATALOG')) define('DIR_WS_HTTP_CATALOG', '/');	

define('TEXT_EMAIL_ALREADY_SEND', 'was already sent: ');
define('TEXT_EMAIL_SEND', 'successfully sent: ');

require_once(DIR_FS_CATALOG. 'mailhive/common/functions/compatibility.php');	

require(DIR_FS_CATALOG . 'mailhive/common/classes/mailhive.php');

$mailHive= new mailHive;

rk3487:

Yes its been updated here are the first few lines on mailhive.php

// zencart, xtcommerce
if (!defined('DIR_WS_HTTP_CATALOG')) define('DIR_WS_HTTP_CATALOG', '/');

have to appologize, for some reason my path-changes did not make it into V1.5...!? (but I thought so)

you have to replace in the following the THE_RIGHT_ZENCART_CONSTANT with - I have to guess since I don't have access to my code at the moment - DIR_WS_CATALOG (?), must be the constant you can find in configure.php which has your path information.
```php
define('DIR_WS_HTTP_CATALOG', THE_RIGHT_ZENCART_CONSTANT);

I will fix this with the next release.

cord

mailbeez:

have to appologize, for some reason my path-changes did not make it into V1.5...!? (but I thought so)

you have to replace in the following the THE_RIGHT_ZENCART_CONSTANT with - I have to guess since I don't have access to my code at the moment - DIR_WS_CATALOG (?), must be the constant you can find in configure.php which has your path information.

define('DIR_WS_HTTP_CATALOG', THE_RIGHT_ZENCART_CONSTANT);

> 
> I will fix this with the next release.
> 
> cord

So I need to replace THE_RIGHT_ZENCART_CONSTANT with DIR_WS_CATALOG (?), where do i find this string. I do not see on the mailhive.php or the config.php

try this

	if (!defined('DIR_WS_HTTP_CATALOG')) define('DIR_WS_HTTP_CATALOG', DIR_WS_CATALOG);

Hi

I updated to 1.5 from 1.4 (framework) and now when I try to list recipients it comes up with this error

1146 - Table 'bidgeepumps_com_au_-_zencartDB.mailbeez_block' doesn't exist

select date_block from mailbeez_block where module='review' and customers_id='4' order by date_block DESC

What have I done wrong????

Bidgee182:

What have I done wrong????

MailBeez V1.5 Upgrade

MailBeez V1.5 is easy to install & upgrade and works fine (spent a lot of time testing this and making it easy).

If you are having issues with MailBeez V1.5 after upgrading, please check the following:

It is a good idea to note your personal settings per module and backup your files. The update affects only MailBeez-Files - and the database_tables.php files in admin and catalog.

You REALLY need to uninstall all modules (incl. Mailhive - the first one) with the "remove" button on each module.
(or run

DELETE FROM  `configuration` WHERE  `configuration_key` LIKE  'MAILBEEZ_%'

in you phpMyAdmin to remove all MailBeez settings - tracking-data will be not affected as they are in their own table)

You REALLY need to copy all new files and folders to your system.

There has been major changes and a manual file-by-file update would be to complex. make sure to back-up your .tpl-files of the Birthday-Module (the only module where you would like to make changes included in the package) and your common html-template.

it is also possible to rename the mailhive-folder in e.g. mailhive_v1.x and than copy the new packages in your system.
You just need to copy or move your existing mailbeez-modules into the actual mailhive-folder.

Remember to update your catalog/mailhive.php file and catalog/admin/mailbeez.php as well.

Remember that from V1.5 MailBeez supports "drop-in" installation for Zencart - please remove the additional table and filename defintions: these are now added automatically

now you are ready to install MailBeez V1.5 - a new table "mailbeez_block" will be created.

After the update your "secret URL" has changed - you need to have the same "secret" in your mailbeez-system and your Cron-job url

• Copy the "secret" from your Cron-URL into the MailBeez-configuration

OR

• Adopt the CronJob to use the new "secret" as generated by Mailbeez

If you still have trouble (?!), please use this support forum.

enjoy
cord

Dear Cord,

I got a problem, I used version 1.2, and it worked fine, now i updated it to 1.5 with 1.4 from the review module, and now the review module doesnt work anymore.

I even removed everything, also from the database, it just doesnt work. The birthday module works fine, its just the review module.

can you help me?
Remco

motoccnl:

I got a problem, I used version 1.2, and it worked fine, now i updated it to 1.5 with 1.4 from the review module, and now the review module doesnt work , it just doesnt work.
hi remco,

please describe, what you see (or not).

the newer version of the review module uses an early check - it won't list the recipients who already got the mail anymore.

cord

Hi cord,

I just installed Mailbeez and got through the installation OK. However, when I click on View Mail (text or html) or Send Test Email, all it does is bring up a blank white box. I installed version 1.5 on Zencart. Do you know what might be wrong here?

Thanks,
Melissa

pinkboxer:

Hi cord,

I just installed Mailbeez and got through the installation OK. However, when I click on View Mail (text or html) or Send Test Email, all it does is bring up a blank white box. I installed version 1.5 on Zencart. Do you know what might be wrong here?

Thanks,
Melissa

hi melissa,

try to add```
define('GZIP_LEVEL', '0');

// disable Gzip compression
define('GZIP_COMPRESSION', 'false');
define('GZIP_LEVEL', '0');

does it help?

if not you can try to disable popups in you mailhive-config module (first module in mailbeez)

please let me know what worked for you.

regards
cord

Hey Cord,

Well that's the strange thing, everything works normally, when i send a testmail it says it was sends, only i wont recieve it, and zencart doesnt registrate that there is one send.

Same when i run mailbeez for real (in production mode).

Makes it any difference i use zencart 1.38?

Remco