Mailbeez After Sales Modules

Hi Mailbeez

Installed the module today....love it.

The only issue is that it's sending the emails in Text format (I think???) and not in HTML.

The reason I think this is that on simulate mode, the test emails I recieve are not showing the product picture.

I have checked all known settings to me.... for email format and all have been set to HTML.....

Is there a setting im missing or something I need to change?????

EMAIL SETTINGS BELOW

E-Mail Options
Title Value Action
E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you)
Email Address (sent FROM) a
Emails must send from known domain? Yes I
Email Admin Format? HTML Info
Send Copy of Order Confirmation Emails To
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To
Send Copy of Customer GV Send Emails To - Status 1
Send Copy of Customer GV Send Emails To
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To
Send Copy of Admin Discount Coupon Mail Emails To - Status 1
Send Copy of Customer Admin Discount Coupon Mail Emails To
Send Copy of Admin Orders Status Emails To - Status 1
Send Copy of Admin Orders Status Emails To
Send Notice of Pending Reviews Emails To - Status 1
Send Notice of Pending Reviews Emails To
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 1 I
Send Low Stock Emails 0
Send Low Stock Emails To
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox YourEmailAccountNameHere
SMTP Email Account Password ****************
SMTP Email Mail Host mail.EnterYourDomain.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

I have removed the email addresses for this post

Just a quick update.......

The emails are in HTML.....but

1. The Product picture is not displaying
2. The WRITE A REVIEW button is not showing( the url is displaying instead)

Could it be that the php file is not pointing to the right directory for images and buttons????

Thanks

Sorry for all the posts.....but I just worked out that the emails are in TXT format......how do I change this

Bidgee182:

Sorry for all the posts.....but I just worked out that the emails are in TXT format......how do I change this

Mailbeez on zencart is using the zencart mailengine which takes the email address to find out what format the receipient prefers.

For sending a test email You need to use an address which is configured for html.

Hope this helps.

Cord
Posted via Mobile Device

Below is screenshot from the email Archiver for the sent emails from Mailbeez

http://www.bidgeepumps.com.au/images/MAILBEEZProb.jpg

This is what I get when I preview with Email Archiver. I have highlighted the areas that seem to be coming from the Email Welcome Template.

Any reason for this????

Thanks in advance

On zencart you might need to configure which email template to use.

Can someone help?
Posted via Mobile Device

Hi,
Thanks for the great module. I first installed V1.2 and most of MailBee was working but I could not sent the emails when I ran the MailBee "review" module. I know it is in simulate mode but I have a feeling it should give me a successful simulate message.

I upgraded to V1.3 and now it will not "List Recipients" and it gives me the below message when I run the "Review" module in simulate mode.

 [B]1146 - Table 'goldenst_zc1.zen_mailbeez_tracking' doesn't exist

select date_sent, iteration                                                                          from zen_mailbeez_tracking                                                              where module='review'                                                                           and orders_id='212205'  and iteration='1'                                                                          and customers_id='230'                                                                      order by date_sent DESC

[TEP STOP] [/B]

Please if any one can help, I would greatly appreciate.

Thanks,
belaze

belaze:

Hi,
Thanks for the great module. I first installed V1.2 and most of MailBee was working but I could not sent the emails when I ran the MailBee "review" module. I know it is in simulate mode but I have a feeling it should give me a successful simulate message.

I upgraded to V1.3 and now it will not "List Recipients" and it gives me the below message when I run the "Review" module in simulate mode.

[B]1146 - Table 'goldenst_zc1.zen_mailbeez_tracking' doesn't exist

select date_sent, iteration from zen_mailbeez_tracking where module='review' and orders_id='212205' and iteration='1' and customers_id='230' order by date_sent DESC

[TEP STOP] [/B]

> 
> Please if any one can help, I would greatly appreciate. 
> 
> Thanks,
> belaze
*Posted via Mobile Device*

With mailbeez v1.3 I tried to fix the issue with the table prefix in zencart. Did you uninstall and reinstall mailbeez completely by using the buttons? You first need to uninstall all modules, then the basic configuration module and than install it again. By doing this the tracking table should be created by using you table prefix.

In simulation mode you should receive a copy of each email that would go out to the customer to your cc email address as configured in the basic configure module. What would you expect to get as feedback for a successful simulation?

Enjoy mailbez
Cord
Posted via Mobile Device

mailbeez:

With mailbeez v1.3 I tried to fix the issue with the table prefix in zencart. Did you uninstall and reinstall mailbeez completely by using the buttons? You first need to uninstall all modules, then the basic configuration module and than install it again. By doing this the tracking table should be created by using you table prefix.

In simulation mode you should receive a copy of each email that would go out to the customer to your cc email address as configured in the basic configure module. What would you expect to get as feedback for a successful simulation?

Enjoy mailbez
Cord
Posted via Mobile Device

Hi,
thanks for your reply, I did as you suggested by uninstalling the module and the basic configuration using the "Remove" buttons and reinstalling and it worked like a charm.

One I did this and ran the simulate send it gave me a successful send as I expected it would.

Thanks again for the great module.

belaze:clap:

Hi I have installed Mailbeez and review mods on zen cart 1.3.8a. I have added the updates it found as well. However I am still running it in simulation mode because when I try to preview the email its blank, and when I try to run a test email I receive nothing to preview.

Could you let me know where you think the fault might lie, or do you think I should just try reinstalling the module?

hi,

are all popups just blank? If yes please check the documentation on the mailbeez (dot) com /documentation/installation/config/ since there are a couple of reasons why this might happen.

cord

Hi MailBeez

Love your add on....all modules are working well except for the Facebook module. I cant seem to get a recipient to come up in testing. I have reviews for products but how do I get them to share on facebook?????

Bidgee182:

Hi MailBeez

Love your add on....all modules are working well except for the Facebook module. I cant seem to get a recipient to come up in testing. I have reviews for products but how do I get them to share on facebook?????

good to hear ;-)

The facebook module should do the following:

every customer, who wrote a review, receives an email by the module with a deep-link of their own review to the facebook-sharer (like if there was a button "share on facebook" on the page with the detailed review).

By clicking the link the customer will get forwarded to facebook with the prefilled share dialog (facebook crawls the detailed review-page as it was submitted through the link) or the login-page of facebook.

If you sent yourself a copy of the sent emails you can try it own your own - the links in the email are "global" and not personalized - so you won't mix things up for your customers.

did this help?

cord

thanks for the prompt reply.

Na didnt work....I have the following settings

end review_facebook email
True

Set days passed
1

Set days to skip after
100

sender email

sender name

Sort order of display.
40

I have reviews that have been posted over the last couple of weeks, and when I click on list recipients it states : Result 0 items

What am I doing wrong?????

Thanks

Bidgee182:

I have reviews that have been posted over the last couple of weeks, and when I click on list recipients it states : Result 0 items

What am I doing wrong?????

Thanks

looks like I need to check the sql query - I did develop and tested it on osCommerce and just had a quick look at the table structure of the reviewsystem of zen-cart. Got the impression it was the same, but might be different?

I need to follow-up on this.

thanks for finding this and letting me know.

cord

mailbeez:

On zencart you might need to configure which email template to use.

Can someone help?
Posted via Mobile Device

all my emails are sent out as text as well..no html in them..how od we change this. I checked on gmail as well as outlook configured for HTML...still no luck..please help regards

pcspot:

all my emails are sent out as text as well..no html in them..how od we change this. I checked on gmail as well as outlook configured for HTML...still no luck..please help regards

You have to configure Zen Cart to be able to send emails as HTML, have you done that?

https://www.zen-cart.com/tutorials/index.php?article=113

pcspot:

all my emails are sent out as text as well..no html in them..how od we change this. I checked on gmail as well as outlook configured for HTML...still no luck..please help regards

hi all,

looks like a common problem on zen-cart, but it is a feature - not a bug ;-)

Just started a FAQ section on mailbeez dot com, please let me know if this helps

cord

belaze:

You have to configure Zen Cart to be able to send emails as HTML, have you done that?

https://www.zen-cart.com/tutorials/index.php?article=113

Its only a mailbeez issue. Setting for zen cart are for html output. Rgds
Posted via Mobile Device