Mailbeez After Sales Modules

hi ken,

you will find the most complete and recent repository of MailBeez Modules on mailbeez.com.
With the version check features it is easy to see, if you are up-to-date and what might be new.

enjoy mailbeez and let me know what your experiences and results are!
cord

Hi Cord, thanks very much for your reply, ive commented below against your responses, Regards, Luke.

mailbeez:

1. I assume you mean the "nopurchase" module?
   The date-calculation takes complete days passed - you can enter whatever you like - also e.g. "0.5" should work (haven't tried) The calculation is done from "now" where "now" is the point of time MailBeez is triggered to send eamils

2. if you set it to 0 it will send right away when mailbeez is triggered. this could cause someone getting the email while just have signed up, but havn't completed the order yet. I woudl recommend a delay to avoid this.

Sorry yes i did mean the "nopurchase" module. I set the settings to 0 for the days as i want it to send right away, i take your comments about it can send right away even if customer still signing up but i keep enough of a delay in my cron job (running it manually atm until i know it works) so im happy. Problem is ive set it to 0 and it still seems to only send the day after. I had a sign up yesterday (12/01/2011 20:00:57), i ran the campaign and nothing got sent, ran it today and it sent that email!! - Why is it not taking the 0 setting into account?

mailbeez:

3. I assume you have upgraded the nopurchase module? An early check was introduced, which already checks while building the list if the customers was sent the email to - before this check was done while sending, resulting in the red lines. So it is not connected to manually / cron job

4. currently only in the table mailbeez_tracking.
   The next release (V2.0) of MailBeez will support reports to make it easier to see what has happened. Hope I will be able to release it this month.

yes i have upgraded everything (all modules and Mailbeez itself), its all on latest versions. Ive created a simple report atm to read the tracking table so im happy with that for time being - looking forward to version 2 tho :)

lukelloyd:

Problem is ive set it to 0 and it still seems to only send the day after. I had a sign up yesterday (12/01/2011 20:00:57), i ran the campaign and nothing got sent, ran it today and it sent that email!! - Why is it not taking the 0 setting into account?

hi luke,

let me check this and come back later.

try -1 in the meantime

cord

mailbeez:

hi ken,

you will find the most complete and recent repository of MailBeez Modules on mailbeez.com.
With the version check features it is easy to see, if you are up-to-date and what might be new.

enjoy mailbeez and let me know what your experiences and results are!
cord

Thanks. Have the modules installed, and all appears to be working, except....

To test the "customers without purchase" module (I've already edited the e-mail, and added my own graphic) I click on the "view mail (HTML) button, and it shows me the e-mail I've edited, and the graphic I added. But, when I then click on "send test e-mail" the e-mail I receive in my inbox is different. In fact, the letter I receive is actually what appears when I click on the "view mail (txt)" button. So, to summarize...

Have I made sense? Thanks for your help,

Ken

mailbeez:

hi luke,

let me check this and come back later.

try -1 in the meantime

cord

Thanks Cord,

I tried that but still doesnt send email straight away :(

Ken Joy:

Thanks. Have the modules installed, and all appears to be working, except....

To test the "customers without purchase" module (I've already edited the e-mail, and added my own graphic) I click on the "view mail (HTML) button, and it shows me the e-mail I've edited, and the graphic I added. But, when I then click on "send test e-mail" the e-mail I receive in my inbox is different. In fact, the letter I receive is actually what appears when I click on the "view mail (txt)" button. So, to summarize...

clicking on the "view mail (html)" button and the "view mail (txt)" give a preview of TWO different e-mail letters.

the e-mail received after clicking "send test email" is the email that is previewed when clicking the "view mail (txt)" button.

Have I made sense? Thanks for your help,

Ken

hi ken,

makes absolutely sence, since there is a template for the html version and separate template for the txt version - this tutorial should help to understand:
http://www.mailbeez.com/documentation/tutorials/guide-to-getting-started/

whether a customer gets the html or the txt version is depending on the customer's settings, more about this in the FAQ on

http://www.mailbeez.com/support/

does it work?

cord

This looks to be a nice addition to all ready great cart software. There is one issue just like the email issue with zen cart. The formatting of the email does not render right in outlook 2007 and gmail. The width ends up full screen. I have redesigned the zen-cart templates but do not know where to start with the mailbeeze.

Is there a way to make this work in outlook 2007 and 2010?

Thanks

Wow, I have just installed the Mailbeez software and a few of the modules and I thought I would dip into the forums to see what others are saying.
I certainly did not expect 19 pages of posts but still, I have read through the all of the posts and I am happy with what I am seeing.
Cord has certainly been busy developing this superb bit of software.

I have a few ideas for email marketing campaigns that I may even develop as new modules, so I am looking forward to that.
Just going to spend the rest of the day playing now.

Thanks Cord for a great contribution, especially as it works on both Zen Cart and OsCommerce, which covers most of my clients.

Tony

Sorry me again already.
Is there any expected date for the email throttling?
My largest client has over 25,000 clients all hungry for marketing emails!!

Tony

Sorry but this is a pet hate of mine.
Can you make your HTML code XHTML 1.0 Transitional compliant, seeing as this is what your DOCTYPE header says you code is.

I have attached an amended v1.7 admin/mailbeez.php file as an example.
Thanks

kamelion0927:

Sorry! I was pretty vague in my explanation.

When I was in the Mailbeez Facebook mod, I was clicking on "Send Test Mail", putting in the test email address, submitting the request and instead of being sent to a viable page within my admin, I was getting a 404 page. At the end of the web address of the 404 page, a "zenid=564321326546531321" was being added.

I (finally) figured out that the number after the zen id was a session token which led me to turn off the "Recreate Session ID" in my admin>config>sessions.

I hope that it is easier to understand. :D

After having issues with getting a "zenid" after my web address on several of my pages, I finally figured out what I was REALLY doing incorrectly - it turns out I had improperly inserted a redirect on my .htaccess file. I'm pretty sure I have it corrected (or at least everything is working for now).

mailbeez:

hi luke,

let me check this and come back later.

try -1 in the meantime

cord

Hi Cord

Have you managed to work out why this isnt working for me yet please?

TonyBunney:

Sorry me again already.
Is there any expected date for the email throttling?
My largest client has over 25,000 clients all hungry for marketing emails!!

Tony

hi tony,
good to hear you like mailbeez and see the potential for anyones online shop ;-)

Throttling is on the roadmap, but I would like to develop a stable solution rather than a quickfix. Hope to have a solution within a couple of weeks.

until then: most modules will only generate a small number of emails if run daily, e.g. the review reminder will send as many emails as you had orders in the configured number of days before.

In simulation mode you can try out things in a "what-if" way to get a feeling for it. The current version does not support tracking in simulation mode, so don't get confused by that (will come with verison 2.0)

cheers
cord

TonyBunney:

Sorry but this is a pet hate of mine.
Can you make your HTML code XHTML 1.0 Transitional compliant, seeing as this is what your DOCTYPE header says you code is.

I have attached an amended v1.7 admin/mailbeez.php file as an example.
Thanks

thanks a lot,
have more a trial and error approach when dealing with html :smile:
will put your changes it the next version. Maybe you can review the whole system for me (wait until version 2.0)

cheers
cord

lukelloyd:

Hi Cord

Have you managed to work out why this isnt working for me yet please?

sorry, was busy. But lets have a look:

The query to select the customers by date looks like this

(...) " and ci.customers_info_date_account_created <= '" . $date_passed . "' 
and ci.customers_info_date_account_created > '" . $date_skip . "' ";		

while the date is calculated

$date_passed = dbdate(MAILBEEZ_NOPURCHASE_PASSED_DAYS);

using

    function dbdate($day) {
      $rawtime = strtotime("-".$day." days");
      $ndate = date("Ymd", $rawtime);
      return $ndate;
    }

so with -1 (results into "now" + 1) $date_passed should be in any case bigger than account_created (when run daily)

Are you sure it doesn't work? or did you already run the module and you do not have new customers to catch?

cheers
cord

mailbeez:

sorry, was busy. But lets have a look:

The query to select the customers by date looks like this

(...) " and ci.customers_info_date_account_created <= '" . $date_passed . "'
and ci.customers_info_date_account_created > '" . $date_skip . "' ";

> 
> while the date is calculated
> 
> ```php
$date_passed = dbdate(MAILBEEZ_NOPURCHASE_PASSED_DAYS);

using

function dbdate($day) {
  $rawtime = strtotime("-".$day." days");
  $ndate = date("Ymd", $rawtime);
  return $ndate;
}

> 
> so with -1 (results into "now" + 1) $date_passed should be in any case bigger than account_created (when run daily)
> 
> Are you sure it doesn't work? or did you already run the module and you do not have new customers to catch?
> 
> cheers
> cord

Hi Cord

I did try that and it didnt seem to work. The normal operation works E.G. If i run the cron it will pick everything up from yesterday but im trying to get it that when i run it it picks up anything (inc stuff from like 1 minute ago)

If i need to change any code etc just fire it over and ill do it. Just for your info i have installed time zone offset module to get my server time and local time the same, but it only shifts by an hour so if that was not helping things i would still have stuff go out but i would be an hour difference or something wouldnt i?

rjspomer:

This looks to be a nice addition to all ready great cart software. There is one issue just like the email issue with zen cart. The formatting of the email does not render right in outlook 2007 and gmail. The width ends up full screen. I have redesigned the zen-cart templates but do not know where to start with the mailbeeze.

Is there a way to make this work in outlook 2007 and 2010?

Thanks

I'm I the only one with this problem? I really can't see using this when the email is so out of formatting it looks totally weird. Maybe I am missing something that has been discussed on this issue.

rjspomer:

This looks to be a nice addition to all ready great cart software. There is one issue just like the email issue with zen cart. The formatting of the email does not render right in outlook 2007 and gmail. The width ends up full screen. I have redesigned the zen-cart templates but do not know where to start with the mailbeeze.

Is there a way to make this work in outlook 2007 and 2010?

Thanks

hi,

all mailbeez content is generated based on templates and then parsed through the zencart mailsystem into zen-carts email templates. I think it takes by default the

(zencart)/email/email_template_default.html

file.

this tutorial may help as well:
http://www.mailbeez.com/documentation/tutorials/guide-to-getting-started/

enjoy mailbeez
cord

lukelloyd:

Hi Cord

I did try that and it didnt seem to work. The normal operation works E.G. If i run the cron it will pick everything up from yesterday but im trying to get it that when i run it it picks up anything (inc stuff from like 1 minute ago)

If i need to change any code etc just fire it over and ill do it. Just for your info i have installed time zone offset module to get my server time and local time the same, but it only shifts by an hour so if that was not helping things i would still have stuff go out but i would be an hour difference or something wouldnt i?

hi luke,

think you just helped me to find a bug ;-)

please go to mailhive/common/classes/mailbeez.php and replace the function dbdate (around line 80) with this one:

    function dbdate($day) {
      $rawtime = strtotime( -1 * (int)$day . " days");
      $ndate = date("Ymd", $rawtime);
      return $ndate;
    }

now -1 should work for you!?

will put this into the next release

regards
cord

mailbeez:

hi,

all mailbeez content is generated based on templates and then parsed through the zencart mailsystem into zen-carts email templates. I think it takes by default the

(zencart)/email/email_template_default.html

file.

this tutorial may help as well:
http://www.mailbeez.com/documentation/tutorials/guide-to-getting-started/

enjoy mailbeez
cord

OK That maybe where I need to go "email_template_default.html I have not reworked that template.I will let you know thanks.