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Mailbeez After Sales Modules

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5 Dec 2010, 4:00 PM
#161
mailbeez avatar

mailbeez

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Mailbeez After Sales Modules

ok, good to known there is aneed to explain this - i will write a tutorial on mailbeez com about this. the whole idea behind this days settings makes sence when you run mailbeez automatically once or more often each day.

days passed should be positive. if e.g set to 2 it will only send an email to customers who created an account two days ago but did not bought anything.

cord

25 Dec 2010, 8:50 AM
#162
kamelion0927 avatar

kamelion0927

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Re: Mailbeez After Sales Modules

Lovely mod! Thanks for all of your hard work!

The only issue I'm having (after wrestling with FileZilla for an hour trying to upload everything) is that when I try to send a test email from the facebook Reviews Mod, I too am getting the 404 error that someone else reported a while back.

Was there ever any resolution to that situation? There is a zen id being added after mailhive.php in the 404 web address and I am using the same email address in Admin->Configuration->My Store that I'm using in MailBeez.

Thanks in advance,
Crystal

28 Dec 2010, 5:45 PM
#163
militarygunsupply avatar

militarygunsupply

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Re: Mailbeez After Sales Modules

kamelion0927:

Lovely mod! Thanks for all of your hard work!

The only issue I'm having (after wrestling with FileZilla for an hour trying to upload everything) is that when I try to send a test email from the facebook Reviews Mod, I too am getting the 404 error that someone else reported a while back.

Was there ever any resolution to that situation? There is a zen id being added after mailhive.php in the 404 web address and I am using the same email address in Admin->Configuration->My Store that I'm using in MailBeez.

Thanks in advance,
Crystal

I was having this problem myself, but I figured out how to get it to work.

Admin > Configuration > Sessions: Set Force Cookie Use to TRUE.

That will stop zenid's completely, so you will likely want to set it back to false after sending the test email. I don't believe the zenid would be appended for a cronjob.

29 Dec 2010, 8:22 AM
#164
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mailbeez

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Re: Mailbeez After Sales Modules

hi crystal,

I assume you are having this 404 problem with all modules?

I assume you are having mailbeez installed correctly, so it does not say "(path)/FILENAME_MAILHIVE" not found? (in this case you need to make sure you have copied all files into the right folders or have added the filename definition - which is not necessary on zencart)

How does the 404 URL look like? Which file is not found?

The 404 issue is not related to having zencart adding session ids.

It is as well not related to the email address you use for mailbeez.

cord

29 Dec 2010, 9:41 PM
#165
kamelion0927 avatar

kamelion0927

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Re: Mailbeez After Sales Modules

I'm only using the After Sale Facebook Review Reminder module but everything else works fine in my admin in regards to Mailbeez.

I've doubled checked to make sure everything made it into the correct files but I'll try uninstalling and reinstalling just to make sure.

Thanks!

3 Jan 2011, 2:19 AM
#166
vaillc avatar

vaillc

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Re: Mailbeez After Sales Modules

Hello,

I've Zen Cart 1.3.8a installed.

Mailbeez has been successfully installed as well. But I have a blank page when I go to Mailbezz from the admin

Admin>Tools>Mailbezz

Please advise!

Thanks

3 Jan 2011, 2:53 PM
#167
kamelion0927 avatar

kamelion0927

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Re: Mailbeez After Sales Modules

MilitaryGunSupply:

I was having this problem myself, but I figured out how to get it to work.

Admin > Configuration > Sessions: Set Force Cookie Use to TRUE.

That will stop zenid's completely, so you will likely want to set it back to false after sending the test email. I don't believe the zenid would be appended for a cronjob.

Thanks! I just got around to making sure my install was correct (and it was) and this trick worked!

I also tried setting my admin>config>sessions: recreate sessions to false and that fixed my Mailbeez issue as well in addition to fixing the zenid's I was getting when I tried to log into an account on my site simultaneously on two different browsers.

I really appreciate your help!

4 Jan 2011, 3:06 PM
#168
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

kamelion0927:

Thanks! I just got around to making sure my install was correct (and it was) and this trick worked!

I also tried setting my admin>config>sessions: recreate sessions to false and that fixed my Mailbeez issue as well in addition to fixing the zenid's I was getting when I tried to log into an account on my site simultaneously on two different browsers.

I really appreciate your help!

so the 404 appears only when you clicked on e.g. list recipients? I am trying to understand where the connection between the 404 and the session id is....

4 Jan 2011, 3:08 PM
#169
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

vaillc:

Mailbeez has been successfully installed as well.

I assume you have seen the install-button once?

vaillc:

But I have a blank page when I go to Mailbezz from the admin

Admin>Tools>Mailbezz
Try to add

error_reporting(E_ALL)

at the very top AFTER ```php
require('includes/application_top.php');


admin/mailbeez.php

do you get any error message?
5 Jan 2011, 4:17 PM
#170
kamelion0927 avatar

kamelion0927

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Re: Mailbeez After Sales Modules

mailbeez:

so the 404 appears only when you clicked on e.g. list recipients? I am trying to understand where the connection between the 404 and the session id is....

Sorry! I was pretty vague in my explanation.

When I was in the Mailbeez Facebook mod, I was clicking on "Send Test Mail", putting in the test email address, submitting the request and instead of being sent to a viable page within my admin, I was getting a 404 page. At the end of the web address of the 404 page, a "zenid=564321326546531321" was being added.

I (finally) figured out that the number after the zen id was a session token which led me to turn off the "Recreate Session ID" in my admin>config>sessions.

I hope that it is easier to understand. :D

7 Jan 2011, 12:38 AM
#171
hani avatar

hani

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Re: Mailbeez After Sales Modules

Hi Mailbeez,

Awesome module, one of the best I've seen on ZC.

I have a question regarding the format of HTML messages. I'm testing the "no purchase" module and finding that txt messages are sending ok.

When I set my "copy-to" recipient to a HTML one. The messages are still sent ok, but the subject of the message appears to be getting inserting into the first line of the body text.

For example, it looks like this:

Email:
Subject field:
This is my subject.

Email body:
Header Image (logo.gif)
This is my subject

Dear $first, $last.

Message.
:end of email

Is there a way to stop the subject being inserted into the HTML body? So it can only be seen in the subject field?

Help appreciated.
Hani

7 Jan 2011, 2:36 AM
#172
ken_joy avatar

ken_joy

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Re: Mailbeez After Sales Modules

sunflowertami:

May I know what version of zencart you are using? It says it was tested on 1.3.8a but not 1.3.9d.

I'm using version 1.3.9h, and after install, I click on admin/tools/mailbeez and just get a blank screen. I downloaded the latest version from the mailbeez.com page (v. 1.7).

Any ideas? Thanks :)

7 Jan 2011, 6:57 AM
#173
sweetikins avatar

sweetikins

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Re: Mailbeez After Sales Modules

labrat:

My Cron Job Finally Works! Here's how:

If you are like me and this is your first cron job then the learning curve is steep. My web host said I need to prefix the URL with the path to the PHP module hence the /usr/bin/php at the beginning. They also said to use an absolute path instead of an http://xxx . But it's this last bit that actually got it working. The PHP variable "?" needed to be removed from the URL and left with a space.

So instead of:
/usr/bin/php -q /home/MYUSERNAME/PATH/mailhive.php?MYID=run

It became:
/usr/bin/php -q /home/MYUSERNAME/PATH/mailhive.php MYID=run

Took me a week to work it out. Hope your journey is shorter.
GREAT Module BTW!!

Cheers,
Rob

I just anted to say thank you for posting this, i have never used cron before and was having so much trouble and your solution worked perfectly, thank you so much :D

10 Jan 2011, 6:09 PM
#174
lukelloyd avatar

lukelloyd

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Re: Mailbeez After Sales Modules

Hiya All,

I just wanted to ask a few questions:

  1. Im using noaccount module and ive set "Set days passed after account created" to 1 but it doesnt seem to get emails ready to send until the day after (ie 2 days not 1 day), is this correct?

  2. On same module (noaccount) can i set that same setting (Set days passed after account created) to 0 to get emails sent the same day?

  3. When i used to run the compaign manually using the url it showed a list of any emails in red that had already been sent. I then setup a cron job to run daily, now i dont seem to get that same report if i try and run the campaign manually again - what could be the cause of this?

  4. Is there anyway to run that same report from elsewhere so i can see at any time i want what emails have/haven't been sent?

Regards, Luke

11 Jan 2011, 8:39 PM
#175
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

Hani:

The messages are still sent ok, but the subject of the message appears to be getting inserting into the first line of the body text.

hi hani,

sorry for the late reply.

MailBeez is using ZenCart's Mail system and it's template.

If not configured different it should use the zencart email template

(zencart)/email/email_template_default.html

There the subject is inserted into the message.

So you need to adopt the zencart email templates to remove the subject from the body.

hope this helps
cord

11 Jan 2011, 8:42 PM
#176
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

Ken Joy:

I'm using version 1.3.9h, and after install, I click on admin/tools/mailbeez and just get a blank screen. I downloaded the latest version from the mailbeez.com page (v. 1.7).

Any ideas? Thanks :)

Hi ken, need to try MailBeez with version 1.3.9h, but do not expect issues (might be wrong though :wink:)

on the last page someone reported the same issue (which I couldn't replicate yet), but may this helps to find out what happens?

http://www.zen-cart.com/forum/showpost.php?p=978631&postcount=169

mailbeez:

I assume you have seen the install-button once?

Try to add

error_reporting(E_ALL)

> 
> at the very top AFTER ```php
 require('includes/application_top.php');
``` of
> 
> admin/mailbeez.php
> 
> do you get any error message?


enjoy mailbeez
cord
11 Jan 2011, 8:53 PM
#177
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

lukelloyd:

Hiya All,

I just wanted to ask a few questions:

  1. Im using noaccount module and ive set "Set days passed after account created" to 1 but it doesnt seem to get emails ready to send until the day after (ie 2 days not 1 day), is this correct?

  2. On same module (noaccount) can i set that same setting (Set days passed after account created) to 0 to get emails sent the same day?

  3. When i used to run the compaign manually using the url it showed a list of any emails in red that had already been sent. I then setup a cron job to run daily, now i dont seem to get that same report if i try and run the campaign manually again - what could be the cause of this?

  4. Is there anyway to run that same report from elsewhere so i can see at any time i want what emails have/haven't been sent?

Regards, Luke

hi Luke,

  1. I assume you mean the "nopurchase" module?
    The date-calculation takes complete days passed - you can enter whatever you like - also e.g. "0.5" should work (haven't tried) The calculation is done from "now" where "now" is the point of time MailBeez is triggered to send eamils

  2. if you set it to 0 it will send right away when mailbeez is triggered. this could cause someone getting the email while just have signed up, but havn't completed the order yet. I woudl recommend a delay to avoid this.

  3. I assume you have upgraded the nopurchase module? An early check was introduced, which already checks while building the list if the customers was sent the email to - before this check was done while sending, resulting in the red lines. So it is not connected to manually / cron job

  4. currently only in the table mailbeez_tracking.
    The next release (V2.0) of MailBeez will support reports to make it easier to see what has happened. Hope I will be able to release it this month.

cheers & enjoy mailbeez
cord

12 Jan 2011, 4:31 AM
#178
ken_joy avatar

ken_joy

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Re: Mailbeez After Sales Modules

mailbeez:

I assume you have seen the install-button once?

Try to add

error_reporting(E_ALL)

> 
> at the very top AFTER ```php
 require('includes/application_top.php');
``` of
> 
> admin/mailbeez.php
> 
> do you get any error message?

Hi, thanks for the suggestion.  Unfortunately, ALL occurrences of mailbeez.php look like this:

<?php
/**
 * @package MailBeez
 * @copyright 2010 MailBeez
 * @copyright Portions Copyright 2003-2010 Zen Cart Development Team
 * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0
 * @version $Id: mailbeez.php 2010-08-21 kuroi $
 */
 
/*
  MailBeez Automatic Trigger Email Campaigns
  <http://www.mailbeez.com>

  Copyright (c) 2010 MailBeez
	
	inspired and in parts based on
  Copyright (c) 2003 osCommerce

  Released under the GNU General Public License
*/ 
 
 
define('TABLE_MAILBEEZ_TRACKING', DB_PREFIX . 'mailbeez_tracking');
define('TABLE_MAILBEEZ_BLOCK', DB_PREFIX . 'mailbeez_block');
define('FILENAME_MAILBEEZ', 'mailbeez'); // without .php extension!
define('FILENAME_HIVE', 'mailhive.php'); // with .php extension!


The ONLY file I have that resembles the content you suggested, is mail**hive**.php, not mailbeez.php, and it's located in the root folder where my index.php is located. I haven't modified the mailhive.php file because I didn't know if this was the file you actually meant, and where I should insert the code you provided.

To answer your other question, no, I've not ever seen the "install" button.

Thanks, for your help,

Ken
12 Jan 2011, 10:29 AM
#179
mailbeez avatar

mailbeez

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Re: Mailbeez After Sales Modules

hi ken,

that file should be in

admin/extra_datafiles/

So I assume somehow you haven't copied the files properly

I just updated the zencart installation:

http://www.mailbeez.com/documentation/installation/basic-installation-zen-cart/

I suggest you remove the current mailbeez files & folders and start fresh with the quickstart package (MailBeez V1.7) from mailbeez.com

does it work?

cord

13 Jan 2011, 2:27 AM
#180
ken_joy avatar

ken_joy

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Re: Mailbeez After Sales Modules

mailbeez:

hi ken,

that file should be in

admin/extra_datafiles/

So I assume somehow you haven't copied the files properly

I just updated the zencart installation:

http://www.mailbeez.com/documentation/installation/basic-installation-zen-cart/

I suggest you remove the current mailbeez files & folders and start fresh with the quickstart package (MailBeez V1.7) from mailbeez.com

does it work?

cord

Yes, thank you, that worked! Your updated install instructions were much clearer, and I was able to get everything installed and operational. :clap:

One more question?

Are the modules that comes with mailbeez (i.e., facebook review, review reminder, etc) the same ones that are listed separately in the free addons area on ZC? Just wondering if I need to also download and install those, or if mailbeez is self-contained as is.

Thanks!
Ken