Mailbeez After Sales Modules

Cord,

Any idea why there is a significant difference in the number or orders shown under mailbeez for the same criteria with zen cart admin?
for example the number of shipped orders in the past year under zen cart is double the orders shown under mailbeez taking in consideration the repeat orders and repeated emails addresses.

kcb410:

Hello Mailbeez,

Is your plugin fully functional on Zen 154?
Please let me know when you have a moment. Thank you!

mailbeez:

haven't tried yet but should be. let me know if you have any issue and I will fix asap.

This was working fine on zen cart v1.5.1. When upgraded to zen cart v1.5.4 and go to admin/tools/MailBeez you get:

**select configuration_value from configuration where configuration_key = 'MAILBEEZ_MAILHIVE_UPDATE_REMINDER_TIMESTAMP'

[TEP STOP]**

Any idea why...

sorry for the late reply, did not get any notification.

I need to check with Zencart 1.5.4

sorry for the late reply, did not get any notification.

when i send a test email i get a bunch of warnings
which Zencart Version do you use?

But i still can not send html emails, all the emails are sent in text format, i am using
the SMTP email server. Any idea how to fix that?
Check out the FAQ on http://www.mailbeez.com/support/

TamyA:

Ok, with all the test account that i had and set to HTML subscription did not work, when i created a new fresh email and created a new account it worked,i am confused since all the testing was done with accounts that set-up to receive html email.

but with having MailBeez configured to sent through your own SMTP Server instead of Zencarts mail-function this should not happen.

Any idea why there is a significant difference in the number or orders shown under mailbeez for the same criteria with zen cart admin?
for example the number of shipped orders in the past year under zen cart is double the orders shown under mailbeez taking in consideration the repeat orders and repeated emails addresses.

e.g. the winback advanced module only finds the unique customers - while in zencart you might see all orders in that timeframe.

a small step further... am happy to announce:

MailBeez V2.9.9-3 released

[23.03.2015: VERSION 2.9.9-3]

Enhancements:

• allover performance improvements
• improved caching for apps.mailbeez.com API
• improved commerce-seo compatiblity
• improved Gambio Integration
• improved customer insight V2.71
• shopvoting V3.57
• framework enhancements

Bugfixes

• removed PHP5.4 warning
• fixed bug when testing PHPMailer SMTP

For all Changes visit: http://www.mailbeez.com/documentation/changelog/

those having the latest Version installed will see an update notification in their MailBeez admin and can easily update with some clicks.

For updating from older Versions (< 2.9.3) please download the latest quickstart package from www.mailbeez.com and follow the included update instructions - all easy!

cheers
cord

@mailbeez Is mailbeez v2.9.9-3 compatible with php 5.4.22 and zencart 1.5.1?

I had read the specifications and they don't say anything about it.

mailbeez:

a small step further... am happy to announce:

MailBeez V2.9.9-3 released

[23.03.2015: VERSION 2.9.9-3]

Enhancements:

• allover performance improvements
• improved caching for apps.mailbeez.com API
• improved commerce-seo compatiblity
• improved Gambio Integration
• improved customer insight V2.71
• shopvoting V3.57
• framework enhancements

Bugfixes

• removed PHP5.4 warning
• fixed bug when testing PHPMailer SMTP

For all Changes visit: http://www.mailbeez.com/documentation/changelog/

those having the latest Version installed will see an update notification in their MailBeez admin and can easily update with some clicks.

For updating from older Versions (< 2.9.3) please download the latest quickstart package from www.mailbeez.com and follow the included update instructions - all easy!

cheers
cord

aire:

@mailbeez Is mailbeez v2.9.9-3 compatible with php 5.4.22 and zencart 1.5.1?

I had read the specifications and they don't say anything about it.

yes, works!

I've just updated Mailbeez from v2.9.9-3 to V. 2.9.9-6 and now the Nopurchase Advanced module does't run (view recipients, run module, etc)
It throws a 500 internal server error.

How can I downgrade?

aire:

I've just updated Mailbeez from v2.9.9-3 to V. 2.9.9-6 and now the Nopurchase Advanced module does't run (view recipients, run module, etc)
It throws a 500 internal server error.

How can I downgrade?

Hey sebastian,

rather lets find the reason for this issue - we are in touch through the mailbeez helpdesk

cord

HI,
I need to edit my mail template, but I can't seem to find it. Can anyone tell me the location please

Hey Rizla,

check out:

Guide to Getting Started
http://www.mailbeez.com/documentation/tutorials/guide-to-getting-started/

Customizing MailBeez Email Templates
http://www.mailbeez.com/documentation/tutorials/customizing-mailbeez-email-templates/

with going for any matching professional plan on https://apps.mailbeez.com you will be able to edit any email content through the visual template editor, which also supports responsive (mobile friendly) emails.

regards
cord

Still can't locate the mailbeez email folder.... Problem I'v got is when I send out the emails to past customers, everything looks ok but the template button does not take them directly to the redviews page for the item so I'm getting zero reviews. The button just links to the product page or the categories page

Hey rizla,

please read the linked guides.

the modul templates are located in

/mailhive/mailbeez/<module>/email/

regards
cord

I've made several attempts to upgrade MailBeez v. 3.0.2 to 3.23. Everything runs fine up until the Backup phase of the upgrade. The progress line fills like the backup has completed and then it just sits and goes no further. When I look in the backup folder I do see the files backed up, however I'm receiving the following DEBUG Log error: PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 87 bytes) in /usr/www/xxx/xxx/xxx/catalog/mailhive/cloudbeez/cloudloader/php/pclzip.lib.php on line 3246

Please advise.

hi,

form the error message I see you server is configured with 32MB PHP memory. This is very low and the reason for the failure.

Please increase the PHP memory limit (you might contact your server admin) to e.g. 128MB

I wanted to upgrade from 2.7.5 (I think) to the latest version. I'm on zc 1.5.1, I upload the proper files in the mailbeez_installer_v3.0.zip file, then browse to mailbeez in admin.

All system checks were green so I agree and continue. It downloads application files, backs up, checks perms, unpacks files, then:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

I'm quite sure this is something I did wrong, but can someone point me in the right direction?

I guess your server is running into a PHP timeout or PHP memory limit - try to increase both (ask google how to).

Also try to check your apache and PHP error log.

Failed at the first step :(
I downloaded the latest 3.4.4 mailbeez
I unzipped and copied the files on my zencart 1.5.1, classic template, linux server, PHP 5.4.
I go to tools/mailbeeze and then I get the message "Couldn't resolve host 'www.mailbeez.en'"

I checked the zencart log and no error messages today, I checked the server error log also no errors.

I also have German language so switched to German.

I go to tools/mailbeeze and I get the correct mailbeez message with the install button.
I click the install button and then the screen goes white but with the correct Zen Cart headings. Then nothing more seems to happen. Also no error logs.

Appreciate any advice :)

hey martin,

should be fixed now - was a server side issue due to relaunch last week.

just try again to run the installer

mailbeez:

hey martin,

should be fixed now - was a server side issue due to relaunch last week.

just try again to run the installer

Thanks
Now when I go to Tools/mailbeez (English version) I see the correct install screen but when I push the install button I just get a white screen with the url;
https://www.simmar.ch/catalog/admin/mailbeez.php?cloudloader_mode=install_core

I changed the name of my admin directory in this example.

No error messages in the zen cart log or the server log :(

Also the zen cart module headings are gone.