Super Orders v3.0 Support Thread (for ZC v1.3.9)

Hey Diva, All

Would it be possible for you to help me, I've installed the Super Orders v3.0 on my 1.3.9h Zen Cart Install and when I goto the Order Details page I'm getting No Order Payment Data Available even though people have paid via Paypal.

Is there anything I need to do to get the payment data showing as it is still showing a Balance due. I don't mind going into the database table to add the data.

Will this be fixed in the long awaited update? I've had sales since installing this too and no payment is showing. The payment status coming from paypal is set as 'Completed'.

Your thoughts are welcome on the matter.

Kindest Regards,

Brett Rogers

Hey All,

Just a quick update, I've just noticed that my payment preferences didn't have the PDT turned on and the settings in my Zen Cart are set to Paypal Express Checkout (there is no PDT token setting in this module)

The PDT Token field is only available in the Paypal Website Payments Standard - IPN module.

I don't know if this helps or not.

Regards,

Brett Rogers

myth3_16:

Hey Diva, All

Would it be possible for you to help me, I've installed the Super Orders v3.0 on my 1.3.9h Zen Cart Install and when I goto the Order Details page I'm getting No Order Payment Data Available even though people have paid via Paypal.

Is there anything I need to do to get the payment data showing as it is still showing a Balance due. I don't mind going into the database table to add the data.

Will this be fixed in the long awaited update? I've had sales since installing this too and no payment is showing. The payment status coming from paypal is set as 'Completed'.

Your thoughts are welcome on the matter.

Kindest Regards,

Brett Rogers

Hi All,

This add on is working great, just a quickie about the batch packing slip bit of the module.

When I click on the button it brings up the packing slips I want to print and I've been playing about with the layout too of it too to make it more for me.

I've noticed that instead of the currency symbols (in my case '£' it is being replaced with '£'.

Does anybody know why it is doing this as on the invoices it is showing the symbol ok.

I've attached a screenshot of it anyway so that you can see what I'm talking about.

Many Thanks,

Brett Rogers

samuelsmith1979:

Just upgraded to the latest zencart edition, and then tried to reinstall super orders. Now I can't access the admin page. Can somebody link me to a fix, or what I'm doing wrong?

DivaVocals:

Blank page = error. You need to post the results of the error logs in your store's cache folders..

Here is the error SO is giving me in place of the customer.
1146 Table 'shucks_sworx.sworxcustomers_admin_notes' doesn't exist
in:
[select * from sworxcustomers_admin_notes where customers_id = '4']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

samuelsmith1979:

Here is the error SO is giving me in place of the customer.
1146 Table 'shucks_sworx.sworxcustomers_admin_notes' doesn't exist
in:
[select * from sworxcustomers_admin_notes where customers_id = '4']
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.Please go back one page and read through the posts on page 26 of this thread..

Please search through the support thread.. this has been discussed several times.. will be addressed in the next release..

myth3_16:

Hey All,

Just a quick update, I've just noticed that my payment preferences didn't have the PDT turned on and the settings in my Zen Cart are set to Paypal Express Checkout (there is no PDT token setting in this module)

The PDT Token field is only available in the Paypal Website Payments Standard - IPN module.

I don't know if this helps or not.

Regards,

Brett Rogers

myth3_16:

Hey Diva, All

Would it be possible for you to help me, I've installed the Super Orders v3.0 on my 1.3.9h Zen Cart Install and when I goto the Order Details page I'm getting No Order Payment Data Available even though people have paid via Paypal.

Is there anything I need to do to get the payment data showing as it is still showing a Balance due. I don't mind going into the database table to add the data.

Will this be fixed in the long awaited update? I've had sales since installing this too and no payment is showing. The payment status coming from paypal is set as 'Completed'.

Your thoughts are welcome on the matter.

Kindest Regards,

Brett Rogers

wonderful mod, I am using it with great pleasure.

one small thing though for a future release

In the super_invoice.php:

"Amount Paid:" ,and "Balance Due:"are hard-coded and not defines

For customer clarity in the order confirmation email (includes/classes/superorder.php):

Is there any way to indent the list of attributes per product?

Alternatively, can a bullet be placed before each product name, but not before its attributes?

Thanks in advance

Please help! I am setting up a new site on zen 1.3.9h. I downloaded and installed Super Orders 3.0 for the purchase order payment ability. Purchase order is not listed in the payment modules. Super orders is showing in admin > config > super orders but no purchase order under payment modules. Please help! I read the readme files and didn't find anything.

thanks!

gocards61684:

Please help! I am setting up a new site on zen 1.3.9h. I downloaded and installed Super Orders 3.0 for the purchase order payment ability. Purchase order is not listed in the payment modules. Super orders is showing in admin > config > super orders but no purchase order under payment modules. Please help! I read the readme files and didn't find anything.

thanks!
If the purchase order payment module is not appearing then it means that all of your Super Orders files did not get loaded to your store.. Please re-check your install and make sure all the files are in place.

I have a question:
Why having separated Super Orders and Edit Orders in v3.0 ?

This double the maintenance for updating the code and can introduce errors.
SO 1.3.9 by softwareguy incorporated edit_orders.php if i remember.
(I found also the define switch of EO not the same in SO)

gob33:

I have a question:
Why having separated Super Orders and Edit Orders in v3.0 ?

This double the maintenance for updating the code and can introduce errors.
Don't know where you got the impression that these modules were separated when in fact Edit Orders and Super Orders have ALWAYS been two separate modules.. (Please feel free to download both and read through the changelogs for BOTH modules if you still believe otherwise.)

gob33:

SO 1.3.9 by softwareguy incorporated edit_orders.php if i remember.
You are mistaken.. SO v1.3.9 only added changes to bring to mod up to date with Zen Cart v1.3.9. Again, Edit Orders and Super Orders have ALWAYS been separate modules. What you may have mistaken as an integration of these apps was actually OLD original Super Orders code which added some very rudimentary order editing features to Super Orders.. This code never worked well and it was removed in v3.0..

In v3.0, we also decided to add the ability for users to easily integrate Super Orders with the Edit Orders module as it was something that folks were FREQUENTLY asking about. We felt that Edit Orders had BETTER order editing features and we decided NOT to re-invent the wheel by patching the rudimentary order editing that was part of older versions of Super Orders.

Updated to 1.3.9. No other changes.
Author: That Software Guy
Version: 1.3.9
Zen Cart™ Version: v1.3.9
Update added on Jul 05 2010
PHP 5.3 Compatible?: Yes
Download Now!
File size: 204775 bytes> gob33:

(I found also the define switch of EO not the same in SO)Not sure I understand this statement..

What you may have mistaken as an integration of these apps was actually OLD original Super Orders code which added some very rudimentary order editing features to Super Orders.. This code never worked well and it was removed in v3.0..
I see. Thats what i was talking.
I was thinking to integrate the code of Edit Orders 3.03 in Super Orders 3.0. EO consists mainly of edit_orders.php so could be integrated directly without complication to understand for the new users.

gob33:

I see. Thats what i was talking.
I was thinking to integrate the code of Edit Orders 3.03 in Super Orders 3.0. EO consists mainly of edit_orders.php so could be integrated directly without complication to understand for the new users.Perhaps, but we decided to not re-invent the wheel. Edit Orders worked and had a good track record..

What WAS difficult for new users to understand was how to link these two modules (Edit Orders/Super Orders). Hence the number of questions surrounding that topic. It was EASY enough to provide links between the two modules.. It's not complicated at all for new users to understand.. Install Edit Orders, install Super orders turn on the buttons that links one to the other.. Simple..

File: admin\super_report_await_pay.php
Line 132: Missing a <?php

    </table></td>
  </tr>
<?
  if ($report_type) {
?>
  <tr>
    <td valign="top"><table border="0" width="100%" cellspacing="0" cellpadding="2">
      <tr class="dataTableHeadingRow">

I apologize in advance for not taking the time to search the forum for this problem but it is fairly urgent. been working happily with Super Orders for a while. Just bumped our server from PHP4 to PHP5.2.17. There were a few minor hiccups but the site is back up. Today, my shipper needs to do some status updates but Batch Status Update brings up an error:
Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 35 bytes) in /home/xxxxxx/public_html/shop/includes/classes/db/mysql/query_factory.php on line 411

Batch Form Print does the same, Super Orders is working fine.

Any help would be greatly appreciated!

OK, got it. The problem was the default memory limit when we upgraded the PHP. My host has it resolved. Nothing to do with this fine add-on.

DivaVocals:

No worries.. The corrected file will be included in the next release (still working on the updated readme..)

have you had a chance to get to the update?

I had a recent problem and while it was due to my own bone-headedness, I wonder if a safeguard could be put in place.

In batch_status_update, I cleared the 'notify customer' checkbox, then clicked 'Check All' and 'update status'. Unfortunately, when I clicked 'Check All', it reset my prior settings so I ended up sending a bunch of emails to people with a default status.

I was able to use query builder to help me send apologies to the affected people though :blush:

Suggestion 1: Don't reset the 'notify customer' box, or make the default 'unchecked'. I did this by changing line 311 in super_batch_status.php:```
echo zen_draw_checkbox_field('notify', 'on', false); echo ' ' . ENTRY_NOTIFY_CUSTOMER

I'll probably go through and do this in other places too.

Suggestion 2: Offer a confirmation box when sending more than N emails. 

Great package - thanks for your help

Thanks for the tip/suggestion..

Still reviewing the files you sent.. Been a little busy with the new day job and some pretty big client projects..

Will see if I can carve out time for this and all the other things on my "to-do" list..:blush:

carlvt88:

I had a recent problem and while it was due to my own bone-headedness, I wonder if a safeguard could be put in place.

In batch_status_update, I cleared the 'notify customer' checkbox, then clicked 'Check All' and 'update status'. Unfortunately, when I clicked 'Check All', it reset my prior settings so I ended up sending a bunch of emails to people with a default status.

I was able to use query builder to help me send apologies to the affected people though :blush:

Suggestion 1: Don't reset the 'notify customer' box, or make the default 'unchecked'. I did this by changing line 311 in super_batch_status.php:```
echo zen_draw_checkbox_field('notify', 'on', false); echo ' ' . ENTRY_NOTIFY_CUSTOMER

> 
> Suggestion 2: Offer a confirmation box when sending more than N emails. 
> 
> Great package - thanks for your help