Super Orders v3.0 Support Thread (for ZC v1.3.9)

Oh..........Okay..........I see. Whew! I though I was in trouble. :)

But, like I say..............I'll be here. I need this fix as bad as anybody else, and I'm SURE willing to do what I can to help....................

Tornado alley?...........yea............and we (Joplin residents) all felt like pins that Sunday evening.
Yes. We were VERY lucky, and we're all very thankful that we only lost our bill-money out of the deal, as so many of our neighbors lost every thing they had............some, their lives (a moment of silence).
And I don't care HOW many pictures or videos you see of the devastation that took place......................they ABSOLUTELY DO NOT affect your mind/soul the way it does to actually BE here looking at it with your own eyes. There's just NO comparison.

Get Em Fast:

Oh..........Okay..........I see. Whew! I though I was in trouble. :)

But, like I say..............I'll be here. I need this fix as bad as anybody else, and I'm SURE willing to do what I can to help....................PM will be coming your way before the end of the week..:cool:

Get Em Fast:

Tornado alley?Was referring in general to the midwest and southern section of the country where the tornadoes seem to be coming in fast and furious > Get Em Fast:

...........yea............and we (Joplin residents) all felt like pins that Sunday evening.
Yes. We were VERY lucky, and we're all very thankful that we only lost our bill-money out of the deal, as so many of our neighbors lost every thing they had............some, their lives (a moment of silence).My heart goes out to those who suffered losses
Get Em Fast:

And I don't care HOW many pictures or videos you see of the devastation that took place......................they ABSOLUTELY DO NOT affect your mind/soul the way it does to actually BE here looking at it with your own eyes. There's just NO comparison.I DO understand this.. Was 5 miles from the epicenter of the Northridge earthquake.. The damage was something you couldn't appreciate until you SAW it up close and personal..

DivaVocals:

PM will be coming your way before the end of the week..
...........still not running............:no:
DivaVocals:

Was referring in general to the midwest and southern section of the country where the tornadoes seem to be coming in fast and furious

Oh.............that really wasn't a question. Guess it don't LOOK the same as it actually SOUNDS. But, I was born in AR and lived between there an MO most of my life, so yea........I DEFINITELY know which bowling alley I'm in. :cool:
So.......ah.....hmmm.........movie quotes, hmm? Well..........."That's a rhetorical question Farley!" :P

Haha.........that's one of my favorites. Hmm.......that would be a nice sig change..........

zen 1.3.9h
New install with Super Orders

Other addons:
Image handler 3
Auction Product
all business template

Problem:
The checkout page is blank

Debug Log:
08-Jun-2011 07:25:00] PHP Parse error: syntax error, unexpected ',' in /home/content/c/r/a/crazyloonyb/html/includes/classes/order.php on line 1040

Seems like super_orders.php should be called ?

In file_name.php "// BEGIN Super Orders Filename Edits
//define('FILENAME_ORDERS', 'orders');
//define('FILENAME_ORDERS_INVOICE', 'invoice');
//define('FILENAME_ORDERS_PACKINGSLIP', 'packingslip');
define('FILENAME_ORDERS', 'super_orders');
define('FILENAME_ORDERS_INVOICE', 'super_invoice');
define('FILENAME_ORDERS_PACKINGSLIP', 'super_packingslip');
// END Super Orders Filename Edits"

any help would be appreciated

Thanks
Epawn

Sounds like you made a mistake when merging the "Required Core Edits" files with your store's files. Suggest reviewing your original "includes/classes/order.php" file against the one that comes with Super Orders. The syntax error you are getting would indicate that your file merges left out some part of the modified code which is in turn causing the syntax error..

hihobmw:

zen 1.3.9h
New install with Super Orders

Other addons:
Image handler 3
Auction Product
all business template

Problem:
The checkout page is blank

Debug Log:
08-Jun-2011 07:25:00] PHP Parse error: syntax error, unexpected ',' in /home/content/c/r/a/crazyloonyb/html/includes/classes/order.php on line 1040

Seems like super_orders.php should be called ?

In file_name.php "// BEGIN Super Orders Filename Edits
//define('FILENAME_ORDERS', 'orders');
//define('FILENAME_ORDERS_INVOICE', 'invoice');
//define('FILENAME_ORDERS_PACKINGSLIP', 'packingslip');
define('FILENAME_ORDERS', 'super_orders');
define('FILENAME_ORDERS_INVOICE', 'super_invoice');
define('FILENAME_ORDERS_PACKINGSLIP', 'super_packingslip');
// END Super Orders Filename Edits"

any help would be appreciated

Thanks
Epawn

How can I restore the edit comments functionality? My client needs to be able to edit existing comments. Thanks!

Hi, i have Zen Cart 1.3.9h new installed

Addons:
Delivery control 1.2
Belgian Taxipost shipping
Edit order 3.03
Super Order 3.0
Vatmod for European Companies 1.3.0

Problem,

I intalled Super orders, everything seems to work, but i can not make any changes in Super Orders Admin (for example switch on Edit Orders) because when i open Super orders Admin i only get the header

Any ID ??

Thanks in advance for any reply.

Hello Diva,
Firstly great work on the Super Orders contribution, I have been searching through the threads looking for an answer to my question but without luck. I have 2 mods I wish to make on the super invoice, I would like to add the word TAX before the word INVOICE to read TAX INVOICE I would also like to centre this heading. Is this possible? Thankyou in advance ps I tried to edit the admin customer super invoice file myself but had no success so I copied the original super invoice file back

Axl Gold Racing:

Hi, i have Zen Cart 1.3.9h new installed

Addons:
Delivery control 1.2
Belgian Taxipost shipping
Edit order 3.03
Super Order 3.0
Vatmod for European Companies 1.3.0

Problem,

I intalled Super orders, everything seems to work, but i can not make any changes in Super Orders Admin (for example switch on Edit Orders) because when i open Super orders Admin i only get the header

Any ID ??

Thanks in advance for any reply.

Sorry for This , Problem is solved, it was a database error.

Hi, All!
Looked around the threads & didn't see the problem I was having installing Super Orders v3.0 (new store - local test server), so I thought I'd post here in case anyone else had a problem with MyISAM.
My mysql would not accept the install sql patch - the error was:

ERROR 1064 (42000): You have an error in your SQL syntax; check the manual that
corresponds to your MySQL server version for the right syntax to use near 'TYPE=MyISAM'

I found the answer at http://bugs.mysql.com/bug.php?id=17501 - see the bottom of the thread.

TYPE= was depreciated - apparently "ENGINE" is now used, so I replaced all TYPE=MyISAM ; references with
ENGINE=MyISAM DEFAULT CHARSET=utf8; and the patch worked fine. Now to see if it will work on the live site...

Also installed Edit Orders and Ty Tracker.
Zencart v 1.3.9g
**PHP version 5.3.5
**Apache/2.2.17 (Win32)
mysqlnd 5.0.7-dev - 091210 - $Revision: 304625 $

The customer details are shown in edit orders, but are missing in orders and superorders. The data is in the database and it only happens on some orders. Any ideas?

I pulled the old orders table over from my 1.3.8a install if that makes any difference.

New orders seem to be fine. It is legacy orders from old database that are wrong. But some old ones show up fine, some don't.

Some customers fields are blank in the admin customers page, but the data is present on the database.

Do I need to rebuild or run a script, the new 1.3.9h database has had the customer and order tables imported from the 1.3.8a install.

Could that be the source of my problems?

Don't have a clue as to why it only happens sometimes, unless you are having connection problems to the database or there is a conflict between modules/tables. Did you add the patch to make Edit Orders work with Super Orders?
Check to make sure that all the required tables were installed by S.O., and that they are named correctly - if you have a prefix set up for the table names in your database that prefix will also need to be appended onto the new so_ tables, or Zencart won't recognize them. Also recheck that all S.O. files were uploaded into your site and into the correct locations.

OK My brain is tired. Anyone know how to change customer terms?

Specifically on printing invoices with Purchase Orders.

P.O. DETAILS
P.O. Number: 2240
Invoice Date: 07/10/2011
Terms: 30 Days

Got it - Took a break and Bam

admin\includes\languages\english\super_invoice.php

jkspin:

Don't have a clue as to why it only happens sometimes, unless you are having connection problems to the database or there is a conflict between modules/tables. Did you add the patch to make Edit Orders work with Super Orders?
Check to make sure that all the required tables were installed by S.O., and that they are named correctly - if you have a prefix set up for the table names in your database that prefix will also need to be appended onto the new so_ tables, or Zencart won't recognize them. Also recheck that all S.O. files were uploaded into your site and into the correct locations.

I just installed the super orders add-on. I went to the customers/orders/detail buttons to edit an order like it says in the readme file

*"You'll find two links placed around the Super Orders page, each handling a specific set of data. Those groupings are:

* Edit Admin Comments
* Split Order"*

but the customers address, billing address, and shipping address come up but the rest of the page is blank and there are no links like it says there should be. I've rechecked the file uploads to make sure I didn't miss one and they where all uploaded. I saw someone else above was having a somewhat similar problem but mine is blank all the time. I've attached a screenshot of what shows up when trying to edit an order. Any ideas how to get the orders to show up?

Super Orders is a straight forward install.. If you super_orders.php page is not showing your order in full it would indicate that part of your install is incorrect.

It would also help if you posted your Super Orders settings.. In particular these settings:

• Edit Orders Module Switch
• FedEx Label Module Switch
• USPS Click-N-Ship Module Switch
  Also, do orders display correctly when you view the default orders.php???

luvstoxstitch:

I just installed the super orders add-on. I went to the customers/orders/detail buttons to edit an order like it says in the readme file

*"You'll find two links placed around the Super Orders page, each handling a specific set of data. Those groupings are:

* Edit Admin Comments
* Split Order"*

but the customers address, billing address, and shipping address come up but the rest of the page is blank and there are no links like it says there should be. I've rechecked the file uploads to make sure I didn't miss one and they where all uploaded. I saw someone else above was having a somewhat similar problem but mine is blank all the time. I've attached a screenshot of what shows up when trying to edit an order. Any ideas how to get the orders to show up?

After you have checked the default **orders.php, as **DivaVocals astutely suggested, if the order looks OK there then either there is:

1. something wrong with the code in your super_orders.php file as uploaded;
2. you need to run the repair utility on your database, as something may have gone wrong (you may need to run the uninstall patch and reinstall);
3. your zencart can't find the database tables because of an incorrect prefix (I had this problem recently);
   or
4. someone more experienced than I am needs to weigh in here and tell us what we are obviously missing.

I have used superorders for years and have just installed the new iteration on both test platforms on my local machine and online. The only issue I had was with the naming of the table prefixes - see my earlier post.

To the list DivaVocals gave you to check I would add (if you are using it...):
Ty Package Tracker Module Switch for Edit Orders v3.0 or Super Orders v3.0

I just installed Super Orders v.30 to by new Zen Cart Zen Cart 1.3.9h. This store is new, has never been updated and there are no other ad ons to conflict with Super Orders. I feel like I followed the installation and configuration steps carefully and I went back several times to see if I'd missed something.

Super Orders is showing up under Admin/Configuration, but not under Admin/Customers. Can anyone help me figure out what went wrong. What other information should I provide to help solve this problem?

Thanks.

nix8:

I just installed Super Orders v.30 to by new Zen Cart Zen Cart 1.3.9h. This store is new, has never been updated and there are no other ad ons to conflict with Super Orders. I feel like I followed the installation and configuration steps carefully and I went back several times to see if I'd missed something.

Super Orders is showing up under Admin/Configuration, but not under Admin/Customers. Can anyone help me figure out what went wrong. What other information should I provide to help solve this problem?

Thanks.That it shows up in Admin/Configuration tells me that the install SQL ran correctly.. That it does not appear under Admin/Customers says that you do not have one or more files in the right place. The most common cause is not properly naming the admin folders in the install package to match own admin folder name.. Bottomline is this is a problem with your install and you need to double check EVERYTHING again very carefully..