Super Orders v3.0 Support Thread (for ZC v1.3.9)

DivaVocals:

You need to double check your install.. If installed correctly this should not happen.. Check your cach error logs and see if you have any error messages there..

i've gone through and thoroughly check that everything is installed correctly. i am 99% certain that everything is in the correct order. any ideas? Thanks :(

Zen-Cart 1.5 will soon be released, for those testing the latest un-released version of Super Orders, have you been able to test it against ZC 1.5, and does it appear to work properly?

Hey Guys,

I love super orders, it makes working with everything much easier! We have been growing quickly and have needed to make changes to adapt our site to keep us efficient.

Some changes include:

• Extra status' (IE Scheduled to Ship, Pre-Order, etc) this allows us to run reports based on status
• Created reports for - Items to order, Orders to ship, supplier orders (if you do alot of order as needed, it keeps track of what items need to be ordered vender side)
• BEST ADDITION myAdminBar. I created a bar that is always at the bottom of every page. It stays put in the window and doesn't scroll. This bar saves me countless clicks in the day and makes interacting with customers easier.

I'd post the code, but its not zenified (I really dont understand alot of the zen code), but if its (admin bar) something you would like to include with a super-orders release in the future, Id be happy to send what I have.

Take a look at myAdminBar, its the best!
Right now I have it setup to

• Jump to order #
• Search orders (name, phone number) Searching for .<item> searches for orders with a certain item
• Search Products (Quickly jump to a product detail page
• Links to functions used often

I rarely need to use the Zen menu at the top any more!

Attachment #9600

Joseph_Greely:

Zen-Cart 1.5 will soon be released, for those testing the latest un-released version of Super Orders, have you been able to test it against ZC 1.5, and does it appear to work properly?Has a release date for ZC v1.5 been announced?? As far as I know this is still in beta..

I've barely had time because of paid work to work on finishing the few remaining issues with the unreleased version of Super Orders. (sorry.. paid work comes before free-stuff:blink:) So nope haven't had a chance to test install and test Zen Cart v1.5 let alone test it with Super Orders..:no:

I just upgraded to ZC 1.3.9 and then updated SO. When I try and add comments to an order it gives me the following error:

[19-Aug-2011 22:25:53] PHP Fatal error: Call to undefined function update_status() in /home/prolinerangehood/sites/www.prolinerangehoods.com_Version_2/doc_root/adminpro/super_orders.php on line 192

I've tried the update process several times (making sure I copied the files over correctly) but the end result is still this error. The worst part is if you refresh that page the order disappears from the list in superorders, you can only find the order by searching for the order number.

I did try installing the edit orders module to maybe fix this error but that didn't help. I've since uninstalled that since I don't need any of that functionality right now, just need to be able to add notes to customer's orders.

Any help greatly appreciated!

Check your install.. Super Orders is attempting to make a call to a function that doesn't exist.. It's likely that you are missing one or more files (in particular the super orders function files)

worthy:

I just upgraded to ZC 1.3.9 and then updated SO. When I try and add comments to an order it gives me the following error:

[19-Aug-2011 22:25:53] PHP Fatal error: Call to undefined function update_status() in /home/prolinerangehood/sites/www.prolinerangehoods.com_Version_2/doc_root/adminpro/super_orders.php on line 192

I've tried the update process several times (making sure I copied the files over correctly) but the end result is still this error. The worst part is if you refresh that page the order disappears from the list in superorders, you can only find the order by searching for the order number.

I did try installing the edit orders module to maybe fix this error but that didn't help. I've since uninstalled that since I don't need any of that functionality right now, just need to be able to add notes to customer's orders.

Any help greatly appreciated!

That was right. I almost couldn't believe it. I had first synced these files using Rsync and then had moved them manually after that didn't seem to work. But when I simply used an FTP program to merge the folders, it works perfect. Thanks for pointing me in the right direction! Excellent mod by the way!

DivaVocals:

Check your install.. Super Orders is attempting to make a call to a function that doesn't exist.. It's likely that you are missing one or more files (in particular the super orders function files)

hello everyone.

i am a noobie :dontgetit

already posted something though in the general forums which was prolly wrong.

i'm pasting the thread here just in case.
http://www.zen-cart.com/forum/showthread.php?t=184991

you see i simply need to somehow print the Amount Applied and Balance Due at the frontend not at the admin super orders section only.

any help welcomed :bigups:

Hello All,

I am using the function:

Batch form printing > search orders > Select all > Print Master list of packing slips for selected orders.

This gives me a nice list of each order with every product per order so i can go about grabbing each item for each package all on a nice list.

However, sometimes I have items with attributes(Blue color) and the attributes are not listed on the master list.

Is there a fix for this, b/c I enjoy printing it this way and mailing out my merchandise. I stopped including packing slips, as I want to go green.

Thanks,
wildchick.

Hi to All and Thanks for superorders:it 's great!
I have this error when I try to insert and send message for customer. Any idea to resolve o where I take look for?

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'ordine. Grazie di aver acquistato')' at line 7
in:
[INSERT INTO orders_status_history (orders_id, orders_status_id, date_added, customer_notified, comments) VALUES ('33', '3', now(), '1', 'Gentile Cliente il suo ordine è in consegna per oggi! Può comunque verificare lo stato della sua spedizione sul sito https://www.sda.it con il seguente codice lettera di vettura: 0000000000 Inoltre, scegliendo il pagamento con Paypal cassa veloce purtroppo a noi non viene fornito il suo codice fiscale. Se ce lo invia così potremo emettere la fattura relativa all'ordine. ')]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Hi
Have just started using superorders3 - is great.
Just wondering if it's normal that all text runs in together in comments when updating an order via the details button (ie. Line breaks are not retained)
Many thanks :)

Hi. I've installed Super Orders on my zen cart (1.3.9), thanks for making it available.

I'm dealing in GBP, but the pdf renderer doesn't appear to like that and instead of the pounds symbol returns £ in the printed output. I'd like a pound sign, but I'd be ok with losing the currency designator altogether as we're only operating in sterling.

Thanks,

Alex

chadderuski:

Hi All!

I'm receiving this error in my admin debug log:

[07-Apr-2011 13:39:38] PHP Warning: stripslashes() expects parameter 1 to be string, array given in /home/server/public_html/admin/super_orders.php on line 131

Also, I am not getting the shipping detail line to show anywhere. But order total shows the shipping costs added in.

Any ideas? Oh, I do have TY Tracker installed and turned on/linked.

Hi. It just so happens that I am now getting the same report in my cache folder. Originally I was getting reports containing the following:

[13-Sep-2011 16:55:38] PHP Warning: Missing argument 5 for update_status(), called in /var/www/vhosts/super_payments.php on line 59 and defined in /var/www/vhosts/includes/functions/extra_functions/common_orders_functions.php on line 77
[13-Sep-2011 16:55:38] PHP Warning: Missing argument 6 for update_status(), called in /var/www/vhosts/super_payments.php on line 59 and defined in /var/www/vhosts/includes/functions/extra_functions/common_orders_functions.php on line 77

Repeated for argument 7, 8 and 9

I found a fix through this forum as below which did actually stop the above php warning.

hey_you:

I had this as well.

In the admin folder under Includes > Functions > Extra Functions

Edit the common_orders_functions.php file:

Change line 77 from:

function update_status($oID, $new_status, $customer_notified, $comments = '', $track_id1, $track_id2, $track_id3, $track_id4, $track_id5) {

> 
> to:
> ```php
function update_status($oID, $new_status, $customer_notified = 0, $comments = '', $track_id1 = '', $track_id2 = '', $track_id3 = '', $track_id4 = '', $track_id5 = '') {

It appeared to fix one issue and created another.
To give some idea to help. I'm using zen 1.3.9h. I have Super Orders 3, Edit Orders 3 and TY Tracker installed. As far as I can tell all systems are go as long as you don't touch the batch buttons, whether emails or printing. I beleive the issue has a lot do with the common_orders_functions.php. After reading a great deal of posts, I am unable to find an answer.

I think this is an absolute superb mod and I am one of those people that doesn't like to see warning or errors.

I have read that a new version will be out sometime that eliminates the common_orders_funtion.php all together. Can anybody confirm this? if so, and I can't sort out the warnings I may have to wait for the new version and purge the cache folder occasionally.

Many thanks to any one who can look at this.

Hi
Decided to give Nochex a go as an alternative to PayPal.
Just got my first order last night though Nochex. Email sent which includes most info except item purchased (bit anoying but can live with it)

PROBLEM: I opened up the 'Orders' and went to DETAILS screen this morning and there is no sales data...

"No Order Payment Data Available"

The customer address is there along with the date, IP, email but nothing else.

Now, if I open the INVOICE all the data is there as it should be.

I will also post this in the add on payments section as I am uncertain where the problem can be sorted.

Thanks for any help.

SORRY... Please disregard!
Aparently it is a Nochex install problem as supplied in addon payment mods section.

Thanks

Did anyone here edit the code to display the Total Weight in the order details page? It is very important for me? Any suggestion on editing the code or if someone has done it can they be kind enough to include the changes in this thread or via PM.

I also Highly recommend this feature be added in the future release of SO 3.0. It is necessary when shipping and I dont like to add each item to cart to find the total weight of a customers order. IT takes up a lot of time. And I preprint labels and then pack, so I like it premeasured.

PS absolutely loving the master packing list and this mod.

Sorry if this is already covered. It rings a bell, but I've been searching and can't seem to find it.
The symptom: using batch status update, I change status and send an email to the customer, but when I look at the order status history, it isn't showing that the email was sent.

The email actually is sent, but in mysql, I see that the int field for customer_notified = 0

I see the following:
Line 72 of super_batch_status.php, $notify = zen_db_scrub_in($_POST['notify']); sets $notify = 'on'

arg #4 to batch_status() is then a string.

Line 408, this string is passed to the update_status() function in common_orders_functions.php

In update_status(), $customer_notified = 'on', which is part of the record inserted into the database, but that record is an int in mysql and it gets set as a 0.

Is there a fix for this already? Or do I need to add the logic to change 'on' to 1 inside of the update_status function?

Thanks,

Hello,

Can't search for purchase order number. I have super orders V3 installed. Is there a way to enable the search field from superorders admin to do this.

jpietrowiak:

Hello,

Can't search for purchase order number. I have super orders V3 installed. Is there a way to enable the search field from superorders admin to do this.There already are search fields in Super Orders to locate orders (both in the order detail and the order list).. If you looking for a way to search for the PO numbers the customer paid with, Super Orders doesn't support this or searching for any other form of payment by the payment number.

carlvt88:

Sorry if this is already covered. It rings a bell, but I've been searching and can't seem to find it.
The symptom: using batch status update, I change status and send an email to the customer, but when I look at the order status history, it isn't showing that the email was sent.

The email actually is sent, but in mysql, I see that the int field for customer_notified = 0

I see the following:
Line 72 of super_batch_status.php, $notify = zen_db_scrub_in($_POST['notify']); sets $notify = 'on'

arg #4 to batch_status() is then a string.

Line 408, this string is passed to the update_status() function in common_orders_functions.php

In update_status(), $customer_notified = 'on', which is part of the record inserted into the database, but that record is an int in mysql and it gets set as a 0.

Is there a fix for this already? Or do I need to add the logic to change 'on' to 1 inside of the update_status function?

Thanks,My apologies for the very late reply.. I've been crazy busy with work and medical (surgeries) issues..

I have the next Super Orders release nearly finished, but am stuck on the batch e-mail/status updates. In addition to trying to correct the issue you describe, I want to align it so it works with the new comments options in Zen Cart 1.3.9 (including support for hidden comments). That's where I left it when I last had time to look at it.. Will be taking a look at this again in the next two weeks..

None of this helps you though does it..:laugh: