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[Fixed - See post 26] USPS International shipping problem...

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17 Feb 2011, 8:26 PM
#161
greenharmony avatar

greenharmony

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[Fixed - See post 26] USPS International shipping problem...

Ajeh:

See if this works for you for the January 2, 2011 USPS code changes ...

I will make a more formal release when this is working for everyone ...

DOES NOT WORK ... will repost when it does
USPS 01-02-2011 A Get current release below #26

Where and how do I place this usps.zip files???

Thank you!

18 Feb 2011, 12:02 AM
#162
ajeh avatar

ajeh

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Re: [Fixed - See post 26] USPS International shipping problem...

You should have a copy of your files on your computer ...

You would want to unzip the usps.php file and place it in:
\your_computer_zebcart_directory\includes\shipping\usps.php

then follow the remaining instructions in post #26 to backup your settings on the old USPS shipping module to NotePad ...

Then copy the new file, via FTP, to the directory:
/includes/modules/shipping/usps.php

then do the Install and configure the shipping module ...

Linda McGrath
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27 Feb 2011, 7:55 PM
#163
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Re: [Fixed - See post 26] USPS International shipping problem...

I just wanted to add, I was having a problem and didn't know until a customer contacted me because they couldn't complete their order.

I just wanted to let Ajeh know that the solution worked great and the efforts done to fix the problem are Greatly Appreciated !! :bigups:

Thank you very much for all the work,
Linda

27 Feb 2011, 7:58 PM
#164
ajeh avatar

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Re: [Fixed - See post 26] USPS International shipping problem...

Thanks you are most welcome and thanks for the update that this is working for you ... :smile:

Linda McGrath
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27 Feb 2011, 9:26 PM
#165
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Re: [Fixed - See post 26] USPS International shipping problem...

I've been through all the steps outlined above to try and get this working, followed the meticulously, but still I am getting the same error message. :blink:

I'm starting to wonder if I'm becoming retarded. I'm using the latest version of Zen Cart v1.3.9f

Every time I try to run through a test order I get:

"We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance."

I've run through the fix several times, and checked everything, and I just can't figure out what is wrong.

We were hoping to get our store up weeks ago, and this is the only thing holding us back, and it's making me tear my hair out!
Help!

http://estrigious.com/store/

28 Feb 2011, 12:42 AM
#166
ajeh avatar

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Re: [Fixed - See post 26] USPS International shipping problem...

What are your settings in the Configuration ... Shipping/Packaging ...

What are the settings in the Modules ... Shipping ... when you click on the USPS shipping module ...

Linda McGrath
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28 Feb 2011, 6:43 PM
#167
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Re: [Fixed - See post 26] USPS International shipping problem...

Ajeh:

What are your settings in the Configuration ... Shipping/Packaging ...

What are the settings in the Modules ... Shipping ... when you click on the USPS shipping module ...

Shipping/Packaging
Title Value Action
Country of Origin United States
Postal Code OUR POSTCODE
Enter the Maximum Package Weight you will ship 50
Package Tare Small to Medium - added percentage:weight 0:3
Larger packages - added packaging percentage:weight 10:0
Display Number of Boxes and Weight Status 3
Order Free Shipping 0 Weight Status 0
Shipping Estimator Display Settings for Shopping Cart 1
Display Order Comments on Admin Invoice 1
Display Order Comments on Admin Packing Slip 1

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
OUR USER ID

Which server to use
production

Handling Fee
0

Handling Per Order or Per Box
Box

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
False

USPS Options
Display weight, Display transit time

Domestic Shipping Methods
EXPRESS, PRIORITY, FIRST CLASS, PARCEL, MEDIA, BPM, LIBRARY

International Shipping Methods
Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, USPS GXG Envelopes, Express Mail Int, Express Mail Int Flat Rate Env, Express Mail Int Legal, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Small Box, Priority Mail Int Flat Rate Med Box, Priority Mail Int Flat Rate Lrg Box, Priority Mail Int DVD, Priority Mail Int Lrg Video, Priority Mail Int Legal Flat Rate Env, Priority Mail Int Padded Flat Rate Env, Priority Mail Int Gift Card Flat Rate Env, Priority Mail Int Small Flat Rate Env, First Class Mail Int Lrg Env, First Class Mail Int Package, First Class Mail Int Letter

Debug Mode
Off

28 Feb 2011, 6:51 PM
#168
ajeh avatar

ajeh

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Re: [Fixed - See post 26] USPS International shipping problem...

What is your 5 digit Zip Code?

If you go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
USPS GXG

and select Catalog ... and click Search ...

what comes up?

What is the Ship To that you are testing?

Have you used USPS successfully in the past?

If not, is this a new account with USPS and do you need to call them to activate it for the Production Server?

Linda McGrath
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28 Feb 2011, 6:55 PM
#169
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estrigiousstore

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Re: [Fixed - See post 26] USPS International shipping problem...

Ajeh:

What is your 5 digit Zip Code?

If you go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
USPS GXG

and select Catalog ... and click Search ...

what comes up?

What is the Ship To that you are testing?

Have you used USPS successfully in the past?

If not, is this a new account with USPS and do you need to call them to activate it for the Production Server?

I get the following:

Line #117 : 'Global Express Envelopes' => 'USPS GXG Envelopes',

Line #138 : 'USPS GXG Envelopes' => 'USPS GXG Envelopes**', // ID="12" 'USPS GXG Envelopes'

Line #325 : 'Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, USPS GXG Envelopes, Express Mail Int, Express Mail Int Flat Rate Env, Express Mail Int Legal, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Small Box, Priority Mail Int Flat Rate Med Box, Priority Mail Int Flat Rate Lrg Box, Priority Mail Int DVD, Priority Mail Int Lrg Video, Priority Mail Int Legal Flat Rate Env, Priority Mail Int Padded Flat Rate Env, Priority Mail Int Gift Card Flat Rate Env, Priority Mail Int Small Flat Rate Env, First Class Mail Int Lrg Env, First Class Mail Int Package, First Class Mail Int Letter',

Line #327 : array('Global Express', 'Global Express Non-Doc Rect', 'Global Express Non-Doc Non-Rect', 'USPS GXG Envelopes', 'Express Mail Int', 'Express Mail Int Flat Rate Env', 'Express Mail Int Legal', 'Priority Mail International', 'Priority Mail Int Flat Rate Env', 'Priority Mail Int Flat Rate Small Box', 'Priority Mail Int Flat Rate Med Box', 'Priority Mail Int Flat Rate Lrg Box', 'Priority Mail Int DVD', 'Priority Mail Int Lrg Video', 'Priority Mail Int Legal Flat Rate Env', 'Priority Mail Int Padded Flat Rate Env', 'Priority Mail Int Gift Card Flat Rate Env', 'Priority Mail Int Small Flat Rate Env', 'First Class Mail Int Lrg Env', 'First Class Mail Int Package', 'First Class Mail Int Letter'), ', now())");

We've tried several ship to addresses, but the result is always the same, in the US or UK.

We have never used it successfully before, as this is a new store but we have been in contact with USPS and successfully activated our account

28 Feb 2011, 7:00 PM
#170
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estrigiousstore

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Re: [Fixed - See post 26] USPS International shipping problem...

Ajeh:

What is your 5 digit Zip Code?

11209 :oops:

28 Feb 2011, 7:04 PM
#171
ajeh avatar

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Re: [Fixed - See post 26] USPS International shipping problem...

It really sounds like a problem with your USPS Web Tools User ID ...

Could you try go to the Modules ... Shipping ... and click on USPS shipping module and:

REMOVE ...

INSTALL ...

Verify your USPS Web Tools User ID and reconfigure this ...

If this still does not work, could you PM me your USPS Web Tools User ID so that I could test it ...

Linda McGrath
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1 Mar 2011, 7:10 PM
#172
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Re: [Fixed - See post 26] USPS International shipping problem...

I've been up and down this thread and other threads and cannot get international shipping to display anything other than:

We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.
(Please check that your Zip Code is entered correctly.)

:frusty::frusty::frusty::censored: this is so unbelievably frustrating.

Using ZC 1.3.9b, current usps.php build is: * @version $Id: usps.php 15881 2010-04-11 16:32:39Z wilt $

Domestic works fine. Item weight is 0.32lbs.

Any help would be appreciated. Can PM ID if needed.

Called USPS and they say everything is fine on their end.

1 Mar 2011, 7:16 PM
#173
ajeh avatar

ajeh

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Re: [Fixed - See post 26] USPS International shipping problem...

I would get the current January 2, 2011 C version of USPS from post #26:
http://www.zen-cart.com/forum/showthread.php?t=171314&highlight=USPS+January+2011

and follow all of the instructions on that post ...

Linda McGrath
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1 Mar 2011, 7:43 PM
#174
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Re: [Fixed - See post 26] USPS International shipping problem...

OK, I got it working. I believe the problem was the exact order of the steps. I was Removing, then putting the new usps.php on the server, then Installing.

Apparently you have to put the new file on the server (replacing the old one) while the module is still installed. Then Remove & Install. That's what worked for me :smile:

I also cleared my browser cache, quit the browser and restarted.

1 Mar 2011, 9:02 PM
#175
ajeh avatar

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Re: [Fixed - See post 26] USPS International shipping problem...

Not really ...

The best solution is:

1 Save the existing USPS settings to NotePad

2 REMOVE the existing USPS

3 Copy the new USPS shipping module to the server

4 INSTALL the new USPS shipping module

5 Configure the new USPS shipping module

It sounds like what had happened is the usps.php file in the:
/includes/modules/shipping/usps.php

never really got updated with the new code ...

Linda McGrath
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10 Mar 2011, 8:34 PM
#176
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Re: [Fixed - See post 26] USPS International shipping problem...

I recently upgraded to 1.3.9h. I followed the instruction in post 26 as best I could and changed the rounding to 2 digits. But I have the following two odd problems.

  1. The USPS modules shows as installed (i.e. the dot is green) but I do not get a "remove" option. so I can't follow the instructions in #26 exactly. I did try toggling the enable from True to False but I don't think this is what you meant. Maybe because of this I have the following problem also.

  2. I see most international shipping options but not "First Class International" My test item only weighs 0.4 lbs.

Suggestions Please ?

10 Mar 2011, 10:03 PM
#177
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Re: [Fixed - See post 26] USPS International shipping problem...

I'm not seeing US First Class International on my orders, either. I removed the USPS module, rounded ounces to 2, reinstalled and double-checked my web tools ID.

I'm using v1.3.9e.

10 Mar 2011, 10:17 PM
#178
ajeh avatar

ajeh

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Re: [Fixed - See post 26] USPS International shipping problem...

immortalitea:

I recently upgraded to 1.3.9h. I followed the instruction in post 26 as best I could and changed the rounding to 2 digits. But I have the following two odd problems.

  1. The USPS modules shows as installed (i.e. the dot is green) but I do not get a "remove" option. so I can't follow the instructions in #26 exactly. I did try toggling the enable from True to False but I don't think this is what you meant. Maybe because of this I have the following problem also.

  2. I see most international shipping options but not "First Class International" My test item only weighs 0.4 lbs.

Suggestions Please ?

Check that you do not have backup files on in the shipping directory ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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10 Mar 2011, 10:17 PM
#179
ajeh avatar

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Re: [Fixed - See post 26] USPS International shipping problem...

Treece:

I'm not seeing US First Class International on my orders, either. I removed the USPS module, rounded ounces to 2, reinstalled and double-checked my web tools ID.

I'm using v1.3.9e.

What is the ship to and ship from for the order?

What is the weight of the order?

What are your settings in the Configuration ... Shipping/Packaging ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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11 Mar 2011, 12:55 AM
#180
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Re: [Fixed - See post 26] USPS International shipping problem...

All of a sudden my international USPS quotes stopped working too. Since I installed 1.3.9h apparently, which was a few days ago.

So I uninstalled the USPS shipping module.
Deleted the usps.php file off the server.
Uploaded the January usps.php file just to be sure I had the right one.
Reinstalled within ZenCart admin.

Now it works.

Thank you for this forum.
I'll go buy you a cup of coffee now... :D