Facebook - eCommerce Catalog Browse [Support]

brightsoftware:

Yes we have tested it on a clean install of version 1.5.5e and it worked without any problem. However occasionally people seam to have a compatibility issue with the SQL script. However as mentioned previously you can skip this stage and the requirement for admin configuration section, if you manually configure the plug-in key in the fb_browse.php file.

Kind regards

Bright Software Solutions

I am using 1.5.5e and I have read through all pages trying to find out where I went wrong. The install of the plugin was not a problem, configuration page displays the key, fb_browse.php is installed at the root. However, I am still getting the "More products will be added soon. Please check back later" message. The store url is: furnitureandmore.net. I look forward to hearing from you.

Regards.

Hi

The issue is being caused by data automatically being added to the feed.

Some plug-in is adding:

As a result, the data feed is no long valid JSON and it being rejected by the Facebook app. If you can disable this from being added to fb_browse.php, then the problem should be resolved

Kind regards

Bright Software Solutions

Does this work with V1.5.6A ?

Dashizna:

Does this work with V1.5.6A ?

What is the correct link to the facebook app needed?

Yes is should work with version V1.5.6A and the correct link for adding the app to your page is:

http://www.facebook.com/add.php?api_key=136002413133082&pages=1&page=1

Thanks for the link. I get the following error message from Facebook:
This page does not have permission to install the custom tab.

I googled and read that one would need at least 2000 likes in order for this to work. Is that right?

Thanks for the link. I get the following error message from Facebook:
This page does not have permission to install the custom tab.

I googled and read that one would need at least 2000 likes in order for this to work. Is that right?

Unfortunately, yes. Last year Facebook made a change so the tabs/apps can only be installed to Pages with more than 2000 likes. In addition to this they had previously blocked the custom tabs from being visible on their mobile site. You can now only link to a native phone app rather than viewing the tab directly.

The system still works well for a few of our customers when their clients are more desktop browser-based, but we are no longer actively marketing this product. It's gradually been replaced by Facebook own eCommerce solution launched not long after some of the new restrictions came into force.

Thank you for the quick reply. I'm gutted!

please check you profile.. I have sent you a message.. i think I can I can help you..
Noppie