Image Handler 4 (for v1.5.x) Support Thread

dmitrikoniahin:

Well, I went back to the package and recopied in the 2 install folders, but this time it worked. What I did wrong the first time around I do not know.

However, I am seeing a second problem, not sure whether it's related to IH, zencart core or the lightbox. I've added some images to products using both regular zencart image uploader and IH. If I go to a product page and click on either the product image or the thumb image under it, it opens a blank lightbox. No image displays, no prev-next, nothing.

What am I looking for?
This is an issue with your lightbox install..

DivaVocals:

IH4 is not fully/correctly installed (as the message implies). Suggest redoing the install..

That fixed the missing items problem, but now I'm see another problem. Before installing ImageHandler once you got to a product page, you would click on an image and it opened up in a lightbox. After installing IH4 if I go to a product page and click on an image all I see is a smallish, blank, white lightbox.

dmitrikoniahin:

That fixed the missing items problem, but now I'm see another problem. Before installing ImageHandler once you got to a product page, you would click on an image and it opened up in a lightbox. After installing IH4 if I go to a product page and click on an image all I see is a smallish, blank, white lightbox.

Still not installed correctly..

You need to start over and re-install BOTH IH4 and the lightbox.. But before you do this you need to go back to the readme for BOTH add-ons where there are very explicit instructions for how to install both together..

DivaVocals:

Not an IH4 support related question.. You should post a new thread to ask about how to arrange the product info page..

Will do... Thanks for the help.

Except for the fact that I did not install LIghtbox. I installed zencart 1.5.1, the theme, and a tax extension and IH4

The lightbox that you are showing in your screen captures is not a default feature of Zen. It is not a feature of IH. So, it must be coming from the theme. In which case this really becomes a theme issue. I am just guessing that it might be a template monster template?

But either way, it does mean that Diva is attempting to fault find why IH is not working with a 'lightbox thingy' that we know nothing about. As a start I would post the name of the theme. But it is likely that with certain themes ( which have changed the default Zen structure ) any further advice is going to be difficult.

niccol:

The lightbox that you are showing in your screen captures is not a default feature of Zen. It is not a feature of IH. So, it must be coming from the theme. In which case this really becomes a theme issue. I am just guessing that it might be a template monster template?

But either way, it does mean that Diva is attempting to fault find why IH is not working with a 'lightbox thingy' that we know nothing about. As a start I would post the name of the theme. But it is likely that with certain themes ( which have changed the default Zen structure ) any further advice is going to be difficult.

and if it is a lightbox that's part of dmitrikoniahin's theme (especially a Template Monstrosity theme) I can't offer any assistance with Template Monstrosity template related issues.. All I can suggest is that he make sure that he's merged any file IH4 has in common with his Template Monstrosity theme.

It's an Entheos theme, # 41772. Thank you thus far. I will take your comments back to their support. Depending on where this goes I know of the/a zencart lightbox extension which can be installed as well. It sounds like this is the lightbox you were originally talking about. Please don't mention template monster - I was compelled to go there once with another CMS - more like template horror.

dmitrikoniahin:

It's an Entheos theme, # 41772. Thank you thus far. I will take your comments back to their support. Depending on where this goes I know of the/a zencart lightbox extension which can be installed as well. It sounds like this is the lightbox you were originally talking about. Please don't mention template monster - I was compelled to go there once with another CMS - more like template horror.
Hopefully Entheos support can resolve this for you.. though you do know that Entheos is a Template Monstrosity reseller right???

http://tinyurl.com/cz2pbgv

is the same as

http://tinyurl.com/cclv232

Hello:

I am new to Zen Cart but I have v1.5 uploaded to my server. I have been doing a lot of studying before I jump into this thing. I think I found the template that I want but I was very impressed with Image Handler 2 for v1.3. I think it is very classy the way it enlarges an image. It kind of folds out in front of you. My question is will Image Handler 2 for v1.3 work on v1.5 or should I use Image Handler 4? Will Image Handler 4 do the same neat stuff that 2 does?

Thank you,

Silver

SilverHD:

Hello:

I am new to Zen Cart but I have v1.5 uploaded to my server. I have been doing a lot of studying before I jump into this thing. I think I found the template that I want but I was very impressed with Image Handler 2 for v1.3. I think it is very classy the way it enlarges an image. It kind of folds out in front of you. My question is will Image Handler 2 for v1.3 work on v1.5 or should I use Image Handler 4? Will Image Handler 4 do the same neat stuff that 2 does?

Thank you,

Silver

Your questions are covered in the readme and on page 1 of this support thread..

They were not very helpful. I messed with this for several hours again, testing, one piece at a time and figured out that if I installed IH4 and implemented zen_lightbox-v1.6.4 rather than the other lightbox that it worked. Thanks for the pointer regarding the differences in lightboxes. That's something a relatively new person like me would not recognize.

dmitrikoniahin:

They were not very helpful. I messed with this for several hours again, testing, one piece at a time and figured out that if I installed IH4 and implemented zen_lightbox-v1.6.4 rather than the other lightbox that it worked. Thanks for the pointer regarding the differences in lightboxes. That's something a relatively new person like me would not recognize.Glad you got it sorted.. Suggest not dealing with Template Monstrosity or any of their re-sellers going forward..

Okay, I've read through and searched through this thread and elsewhere on the 'net with no luck. I'm not an idiot when it comes to Zen-Cart, I've been using it for years, upgraded, wrote some of my own PHP to go along with it. I'm very familiar with how it all works, but I'm having what seems to be an error that I am blind to. I have upgraded from ZC 1.3.8 to ZC 1.5 following the official procedure, and used a comparison tool to apply the custom theme that I designed for the previous version. I've got the site functional with all previous content, products, images, etc., and I began adding back modules, starting with Image Handler. I previously used IH2 with the old site, so if there was any database manipulation by IH2 in the previous store, it's in the database now, though I have made sure there aren't any old IH2 files anywhere. I read through the installation guide, and everything in the very well written and designed read me, followed along, renamed the "YOUR_ADMIN" to what I am currently using successfully to access the admin area, uploaded it all via FTP, clicked another link as directed, and all I get is errors, which I am attaching in a screenshot. It looks as though whatever cursed auto-installer is using to pull the name of the admin folder is wrong, or something, because it is clearly not looking in the right location for the files. I am honestly dumbfounded that I am the only person who has experienced this, so that leads me to believe it's something simple that I'm missing somehow.

Currently running the following versions:

PHP Version: 5.3.18
MySQL 5.1.66-cll
ZC: 1.5.0

Well, the installer just gets the name of your admin file from DIR_FS_ADMIN. SO it is just using one of the existing Zen conThis is set in the file admin>>includes>>configure.php.

So an error in there is kind of surprising. And certainly not what most users are seeing.

The first thing to do is find out for sure what that constant is set to. It sounds like you have enough php knowledge to insert the following lines somewhere in admin.

( Just above the body tag in admin>>index.php will do the job )

Then see what that outputs to the page and let us know.

Yes, I do feel rather dumb...I had looked at that file previously, or so I thought...As it turns out, whenever I did the install of ZC 1.5, and renamed the folder via FTP as directed, it inserted the following into the configure.php file:

define('DIR_FS_ADMIN', '/home/xxxxxxx/public_html/admin/');
define('DIR_FS_CATALOG', '/home/xxxxxxx/public_html/');

I did not know that it automatically updated that field, and all I was checking was the offline backup of the file that I thought had not changed. I downloaded that file, changed it to this:

define('DIR_FS_ADMIN', realpath(dirname(FILE) . '/../') . '/');
define('DIR_FS_CATALOG', '/home/xxxxxxx/public_html/');

then tried again with the install, and it worked without problem. How random. I finally found another post somewhere about that file being automatically changed to the same thing for something else, that's why I checked it and found mine had done the same thing.

Thanks!

:smile: Just glad it worked for you.

Hello,

I have Image Handler4 installed on zencart 1.5. I uploaded 3 pictures for a product. Thumbnail shows ok for all 3. but when i go to product view, and click on the picture thumbnail , the first (main) image opens up OK, however the other 2 do not open and give me an X.

I have also tried uploading the pics manually via ftp and used Easy Uploader for image information, but i am having same issue. Please help.

i hope it make sense, or you can also check my URL at http://www.myspecialneeds.ca/books-puzzles-c-36/understanding-emotions-p-213.html and click on all 3 thumbnails.

please help

mackey2001:

Hello,

I have Image Handler4 installed on zencart 1.5. I uploaded 3 pictures for a product. Thumbnail shows ok for all 3. but when i go to product view, and click on the picture thumbnail , the first (main) image opens up OK, however the other 2 do not open and give me an X.

I have also tried uploading the pics manually via ftp and used Easy Uploader for image information, but i am having same issue. Please help.

i hope it make sense, or you can also check my URL at http://www.myspecialneeds.ca/books-puzzles-c-36/understanding-emotions-p-213.html and click on all 3 thumbnails.

please help

My guess is that your Template Monstrosity Template is the issue.. I don't see an X.. I do see the usual Template Monstrosity bundled in crap lightbox which fails to display the images on your sight..

DivaVocals:

My guess is that your Template Monstrosity Template is the issue.. I don't see an X.. I do see the usual Template Monstrosity bundled in crap lightbox which fails to display the images on your sight..

I also realized, when i take mouse over the first picture, the path is

/images/products/u100-emotions.png

but when i take mouse over 2nd picture ( and same for 3rd) :
/images/large/products/u100-emotions_01_[/url]LRG.png

do u think this is the issue? how can i fix this?