Super Orders v4.0 Support Thread for ZC v1.5.x

twi:

Thanks. I have to say that being a programming illiterate like me, I have to bang my head a lot to have it work the hard way since I had no clue what the error was.

One thing I would like to suggest to add to the Readme files is the following (given if my assumption is correct):

Note: Users who intend to install Ty Package Tracker, Edit Order, and Super Orders to a Clean ZC1.5.1 Install Do not have to merge any codes at all between the 3 contributions. Just install each in the above mentioned order.

Please correct me if I am wrong.
and the readme already covers the integration and install suggestions.. there are cross instructions in the other two readme files as well..

Now if this is not clear and you have some specific places where this could be better worded, please let me know your thoughts.. the current readme were written by end users for end users.. They provided a good deal of the content you see.. So if you think there is further room for improvements, I'm all for your suggestions..:smile: Please do feel free to share some specifics..

V1.5.1

Packing list and edit page no longer show the shipping method. Shipping method does shows on the first main super order page.

Any ideas what could have happened?

rjspomer:

V1.5.1

Packing list and edit page no longer show the shipping method. Shipping method does shows on the first main super order page.

Any ideas what could have happened?Since these are overwrites of core files.. I'd say do a comparison to the vanilla versions of the v1.5 versus 1.5.1 versions of the orders and packingslip files.. see if there are other differences that are not included in the SO versions of these files (besides the SO changes of course)

ZC1.5.1
TY PACKAGE 3.1.3
EDIT ORDERS 4.1.1-B1
SUPER ORDERS 4.XXX (latest VERSION)
RECOVER CART SALES 1.5
UPS SHIPPING MOD

There are 3 problems with my super order batch form printing functions:

1. traditional menu printing invoices yield a http 500 Internal server error
   2 traditional menu printing packing slips yield a http 500 Internal server error
2. PDF Packing slip printing works but display a browser tab heading of "503 Service Temporary Un.....

Looking in my logs I find:

[22-May-2013 10:17:43] PHP Fatal error: Cannot redeclare class base in /htdocs/myzencart/includes/classes/class.base.php on line 17

[21-May-2013 16:07:50] PHP Warning: Invalid argument supplied for foreach() in /htdocs/myzencart/admin/super_batch_pages.php on line 37

What does this mean? Can anyone help? Anyone had these errors before?

Solution: problem solved reinstalling SO.

twi:

ZC1.5.1
TY PACKAGE 3.1.3
EDIT ORDERS 4.1.1-B1
SUPER ORDERS 4.XXX (latest VERSION)
RECOVER CART SALES 1.5
UPS SHIPPING MOD

There are 3 problems with my super order batch form printing functions:

1. traditional menu printing invoices yield a http 500 Internal server error
   2 traditional menu printing packing slips yield a http 500 Internal server error
2. PDF Packing slip printing works but display a browser tab heading of "503 Service Temporary Un.....

Looking in my logs I find:

[22-May-2013 10:17:43] PHP Fatal error: Cannot redeclare class base in /htdocs/myzencart/includes/classes/class.base.php on line 17

[21-May-2013 16:07:50] PHP Warning: Invalid argument supplied for foreach() in /htdocs/myzencart/admin/super_batch_pages.php on line 37

What does this mean? Can anyone help? Anyone had these errors before?

However: "Packing slips for selected orders" is display 503 Service Temporarily Unavailable will the picking slips does appear.

twi:

However: "Packing slips for selected orders" is display 503 Service Temporarily Unavailable will the picking slips does appear.Is this a question??

DivaVocals:

Is this a question??

No. Its an addendum to the previous solution or result reporting. with minor typos.

This is related to reinstalling SO with EO 4.1.1b1.

it should read: IN Super Orders, However: "Packing slips for selected orders" is displayed "503 Service Temporarily Unavailable" at the heading of browser tab while the picking slips does appear on the browser.

Real question is: if the picking slip is successfully displayed, then why would there be "503 Service Temporarily Unavailable" displayed on the browser tab? Wouldn't the picking slips not display at all when this error is display?

I am really puzzled.:no:

twi:

No. Its an addendum to the previous solution or result reporting. with minor typos.

This is related to reinstalling SO with EO 4.1.1b1.

it should read: IN Super Orders, However: "Packing slips for selected orders" is displayed "503 Service Temporarily Unavailable" at the heading of browser tab while the picking slips does appear on the browser.

Real question is: if the picking slip is successfully displayed, then why would there be "503 Service Temporarily Unavailable" displayed on the browser tab? Wouldn't the picking slips not display at all when this error is display?

I am really puzzled.:no:This is not a Super Orders issue.. It's a server side error and if you Google "503 Service Temporarily Unavailable" you can get more information on this error including causes and solutions.. Bottomline is you need to speak to your hosting company..

Do you know if Super Orders is compatible with the Rewards Full Suite mod? The rewards are awarded based on the order updating(pending, update, delivered, etc.) and since I'm using Super Orders I don't think it recognizes the update. Any advice would be great. Thank you.

joyjoy:

Do you know if Super Orders is compatible with the Rewards Full Suite mod? The rewards are awarded based on the order updating(pending, update, delivered, etc.) and since I'm using Super Orders I don't think it recognizes the update. Any advice would be great. Thank you.
Nope I do not know.. You may need a developer to help you get them working together unless someone in the community has the answer.. You probably should ask your question on the Rewards Full Suite support thread.. Folks there might have a better answer..

Too bad. They're both excellent mods. I've asked there as well but as always the Super Orders support thread always provide great assistance. Thank you for the quick response. I appreciate it.

joyjoy:

Too bad. They're both excellent mods. I've asked there as well but as always the Super Orders support thread always provide great assistance. Thank you for the quick response. I appreciate it.
Well as I said if they don't work together it's not because they CAN'T.. If no one in the community provides an answer and you want this functionality, it may require you to hire a development resource to iron out the issue.. Given that Rewards Points works with the default orders process, and Super Orders is only an enhancement of the default order process, this shouldn't be a big deal to "fix"..

I understand. I wish I could figure it out. What do you think something like this would cost? In the error logs it seems like it's just a simple path issue, because it's trying to connect to to the stock order system but super orders is the installed default.

joyjoy:

I understand. I wish I could figure it out. What do you think something like this would cost? In the error logs it seems like it's just a simple path issue, because it's trying to connect to to the stock order system but super orders is the installed default.

No idea how much this would cost off the top of my head..

Hello, I just had this installed...it was working fine but I had to do a fresh install. I first installed TY Tracker, Edit Orders, then Super Orders. Now I am getting this error and can no longer access my admin area. Please let me know if you have any idea how to correct this. I've done this on a fresh install twice and I keep getting the same results. Thank you.

[05-Jun-2013 05:07:52] PHP Fatal error: 1062:Duplicate entry 'TAX_ID_NUMBER' for key 'unq_config_key_zen' :: INSERT INTO zen_configuration VALUES (NULL, 'Tax Exemption ID Number', 'TAX_ID_NUMBER', '', 'If your business or organization is tax exempt, then you may have been issued a tax exmption ID number. Enter the number here and the tax columns will not appear on the invoice and the tax exemption ID number will also be displayed at the top of the invoice.', '76', 45, now(), now(), NULL , NULL) in /hsphere/local/home/c376668/lutar.com/shop/includes/classes/db/mysql/query_factory.php on line 120

joyjoy:

Hello, I just had this installed...it was working fine but I had to do a fresh install. I first installed TY Tracker, Edit Orders, then Super Orders. Now I am getting this error and can no longer access my admin area. Please let me know if you have any idea how to correct this. I've done this on a fresh install twice and I keep getting the same results. Thank you.

[05-Jun-2013 05:07:52] PHP Fatal error: 1062:Duplicate entry 'TAX_ID_NUMBER' for key 'unq_config_key_zen' :: INSERT INTO zen_configuration VALUES (NULL, 'Tax Exemption ID Number', 'TAX_ID_NUMBER', '', 'If your business or organization is tax exempt, then you may have been issued a tax exmption ID number. Enter the number here and the tax columns will not appear on the invoice and the tax exemption ID number will also be displayed at the top of the invoice.', '76', 45, now(), now(), NULL , NULL) in /hsphere/local/home/c376668/lutar.com/shop/includes/classes/db/mysql/query_factory.php on line 120

It says you are attempting to create a DB entry that already exists.. (hence why it says "duplicate entry"). Dunno why you are getting this since the auto installer would have done a clean up before running.. so I suggest running the un-install script and then re-do your install..

Has anyone got this error before when the "Edit button" is click in super order?

"404: Page not found
This error is generated when there was no web page with the name you specified at the web site.

Troubleshooting suggestions:

Ensure the page you are linking to exists in the correct folder.

Check your file name for case sensitivity . Index.htm is not the same as index.htm!

Temporarily disable any rewrite rules by renaming your .htaccess file if it exists."

I can't find any error log in the site pages.
One strange thing is that the browser bar displays: http://mysite.com/admin/FILENAME_ORDER_EDIT.php?page=1&oID=1&action=edit

obviously this file does not exist hence the 404 error. But is this file name supposed to be "FILENAME_ORDER_EDIT.php" could there be some code in super orders that reference the wrong file name?

any help anyone?

twi:

Could there be some code in super orders that reference the wrong file name?

any help anyone?
This is not an issue with Super Orders. This is related to running a release candidate of Edit Orders. Please follow the instructions in the Readme for the release candidate of Edit Orders.

@twi If it does please ask in a PM for the manual instructions (next RC includes a big red warning and instructions for this specific case). Thank You!