Super Orders v4.0 Support Thread for ZC v1.5.x

mc12345678:

Have you gone back to verify that all of the files completely uploaded?

What's your error log say the issue is?

I saw no errors when uploading the files.
Where would I find this log?
No entries are made in the php error_log file.

TequilaKez:

I saw no errors when uploading the files.
Where would I find this log?
No entries are made in the php error_log file.

Usually, and this depends on a number of factors, but with ZC 1.5.0 it would be in the root directory of your store, the cache file. In version 1.5.1 the folder was relocated to a more sensical location.

mc12345678:

Usually, and this depends on a number of factors, but with ZC 1.5.0 it would be in the root directory of your store, the cache file. In version 1.5.1 the folder was relocated to a more sensical location.

Ok error log says PHP Parse error: syntax error, unexpected '.' in /ADMIN/includes/classes/fpdf/fpdf.php on line 1047

which is

	ini_set('magic_quotes_runtime', .$mqr);

I just unzipped and re-uploaded a fresh version of fpdf.php and I get the same error.

TequilaKez:

Ok error log says PHP Parse error: syntax error, unexpected '.' in /ADMIN/includes/classes/fpdf/fpdf.php on line 1047

which is

    ini_set('magic_quotes_runtime', .$mqr);

I just unzipped and re-uploaded a fresh version of fpdf.php and I get the same error.

Fix is posted in this thread.. search this thread for "fpdf.php".. I'm on a mobile device so I can't find or post the link..

DivaVocals:

Fix is posted in this thread.. search this thread for "fpdf.php".. I'm on a mobile device so I can't find or post the link..

I recall there also being two areas in that file with the same issue. (As memory serves, remove the period before the $ in both cases, but do as Diva Vocals suggests, look in this forum. It is posted.)

Just tried installing the current version of Super Orders today following instructions in the readme... I now get a blank admin page. I am using zencart v1.5.1. please help

t a n n e r i t e e x p l o s i v e s . c o m

4sure:

Just tried installing the current version of Super Orders today following instructions in the readme... I now get a blank admin page. I am using zencart v1.5.1. please help

t a n n e r i t e e x p l o s i v e s . c o m

JUST answered the same question.. please look up a few posts above yours..

4sure:

Just tried installing the current version of Super Orders today following instructions in the readme... I now get a blank admin page. I am using zencart v1.5.1. please help

t a n n e r i t e e x p l o s i v e s . c o m

As is usual with troubleshooting, what do your error logs say? Although I mention that, you stated it was installed today, was the issue that was identified in the last couple of pages corrected as well as part of the installation? (Having an extra period before one of the variables.)

mc12345678:

As is usual with troubleshooting, what do your error logs say? Although I mention that, you stated it was installed today, was the issue that was identified in the last couple of pages corrected as well as part of the installation? (Having an extra period before one of the variables.)
I fixed the extra "." but it didn't fix the issue. After looking further in the logs I found

[16-Aug-2013 08:11:31 America/Phoenix] PHP Warning: constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant in /home/content/03/11526603/html/products/adminurrhtcqq/includes/functions/admin_access.php on line 38

-and-

[10-Aug-2013 10:41:48 America/Phoenix] PHP Fatal error: 1062:Duplicate entry 'bf16609726a995175c83f412cf96ae80' for key 1 :: insert into zen_sessions
values ('bf16609726a995175c83f412cf96ae80', '1376157408', 'c2VjdXJpdHlUb2tlbnxzOjMyOiI4NDk5NGI1MDY0NzEyN2E3MGVkNjFjMjM4MDRmMTdjYiI7bGFuZ3VhZ2V8czo3OiJlbmdsaXNoIjtsYW5ndWFnZXNfaWR8czoxOiIxIjtsYW5ndWFnZXNfY29kZXxzOjI6ImVuIjtzZWxlY3RlZF9ib3h8czoxMzoiY29uZmlndXJhdGlvbiI7') in /home/content/03/11526603/html/products/includes/classes/db/mysql/query_factory.php on line 120

-and-

[01-Aug-2013 12:25:10 America/Phoenix] PHP Fatal error: Call to undefined function zen_get_languages() in /home/content/03/11526603/html/products/adminurrhtcqq/define_pages_editor.php on line 88

Is there a way I can do a clean install of just the admin folder? I'm kind of in a bind and the company is losing orders.. please help

4sure:

I fixed the extra "." but it didn't fix the issue. After looking further in the logs I found

[16-Aug-2013 08:11:31 America/Phoenix] PHP Warning: constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant in /home/content/03/11526603/html/products/adminurrhtcqq/includes/functions/admin_access.php on line 38

-and-

[10-Aug-2013 10:41:48 America/Phoenix] PHP Fatal error: 1062:Duplicate entry 'bf16609726a995175c83f412cf96ae80' for key 1 :: insert into zen_sessions
values ('bf16609726a995175c83f412cf96ae80', '1376157408', 'c2VjdXJpdHlUb2tlbnxzOjMyOiI4NDk5NGI1MDY0NzEyN2E3MGVkNjFjMjM4MDRmMTdjYiI7bGFuZ3VhZ2V8czo3OiJlbmdsaXNoIjtsYW5ndWFnZXNfaWR8czoxOiIxIjtsYW5ndWFnZXNfY29kZXxzOjI6ImVuIjtzZWxlY3RlZF9ib3h8czoxMzoiY29uZmlndXJhdGlvbiI7') in /home/content/03/11526603/html/products/includes/classes/db/mysql/query_factory.php on line 120

-and-

[01-Aug-2013 12:25:10 America/Phoenix] PHP Fatal error: Call to undefined function zen_get_languages() in /home/content/03/11526603/html/products/adminurrhtcqq/define_pages_editor.php on line 88

Is there a way I can do a clean install of just the admin folder? I'm kind of in a bind and the company is losing orders.. please helpThe errors you've posted are ALL unrelated to Super Orders.. if you make the posted fix to the fdpf.php file, then all is right if you've otherwise installed Super Orders correctly.

4sure:

I fixed the extra "." but it didn't fix the issue. After looking further in the logs I found

[16-Aug-2013 08:11:31 America/Phoenix] PHP Warning: constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant in /home/content/03/11526603/html/products/adminurrhtcqq/includes/functions/admin_access.php on line 38

-and-

[10-Aug-2013 10:41:48 America/Phoenix] PHP Fatal error: 1062:Duplicate entry 'bf16609726a995175c83f412cf96ae80' for key 1 :: insert into zen_sessions
values ('bf16609726a995175c83f412cf96ae80', '1376157408', 'c2VjdXJpdHlUb2tlbnxzOjMyOiI4NDk5NGI1MDY0NzEyN2E3MGVkNjFjMjM4MDRmMTdjYiI7bGFuZ3VhZ2V8czo3OiJlbmdsaXNoIjtsYW5ndWFnZXNfaWR8czoxOiIxIjtsYW5ndWFnZXNfY29kZXxzOjI6ImVuIjtzZWxlY3RlZF9ib3h8czoxMzoiY29uZmlndXJhdGlvbiI7') in /home/content/03/11526603/html/products/includes/classes/db/mysql/query_factory.php on line 120

-and-

[01-Aug-2013 12:25:10 America/Phoenix] PHP Fatal error: Call to undefined function zen_get_languages() in /home/content/03/11526603/html/products/adminurrhtcqq/define_pages_editor.php on line 88

Is there a way I can do a clean install of just the admin folder? I'm kind of in a bind and the company is losing orders.. please help

Replied to this issue via private message giving recommendations on renaming admin folder and a way to restore admin functionality seeing that business is being impacted.

=== orders.php ===

Not sure if this is related to Super Orders, however I just got done installing Super Orders, Ty package tracker, and Edit Orders. I'm having an issue with orders.php.

The Labels for items show up like "ENTRY_CUSTOMER_ADDRESS" instead of "Customer Address"

I have included a Screenshot

you are missing the language files. Check your install and make sure you've uploaded everything..> 4sure:

=== orders.php ===

Not sure if this is related to Super Orders, however I just got done installing Super Orders, Ty package tracker, and Edit Orders. I'm having an issue with orders.php.

The Labels for items show up like "ENTRY_CUSTOMER_ADDRESS" instead of "Customer Address"

I have included a Screenshot

fixed! thank you so much!

A long post, sorry, but thanks in advance for any advice.

I'm not sure if my problem is a flaw in our procedure or if I've simply missed something in Super Orders 4.0.2.
The problem concerns refunds. I do these through PayPal and mirror them in Super Orders, although I don't imagine this makes any difference. Here is the problem:

We sell car parts and among those are some refurbished parts that we sell on an exchange basis. To avoid the customer having to remove the part and send it to us, then having their car unusable while we send them a refurbished part, we add a "core charge" to the price of the product, refundable when we receive the old parts. As recommended elsewhere on the forum, we add this charge as a "required" attribute, which means only the price of the part (without the charge) appears in the product listing, with the core charge mentioned in the item description. This is appropriate, since that price is the nett price the customer will have paid once the core charge has been refunded. This has worked well for us until we started using Super Orders, which is why I'm posting in this thread.

When I make the refund in Super Orders, the order record still shows the item with the core charge (as I expect) but the refund is deducted from the total payment, leaving an outstanding balance equal to the value of the refunded core charge. I would like to find a way to make the order show the refund, yet not show any balance outstanding since the customer does not owe us any money.

I can see that what Super Orders is doing seems logical so perhaps we need to accommodate the core charge using a different method from the required attribute we currently use. I have also come across the same problem when trying to refund a customer who wanted to return their product unused. We wanted to refund the cost of the product minus the cost of the postage, which of course we would not refund. We were left with an order showing an outstanding balance. How should we go about this? We could not cancel the order because of the postage cost. We also had to restock the item manually.

We also have Edit Orders 4.0 installed. Perhaps we could do something with this?

BillJ:

We wanted to refund the cost of the product minus the cost of the postage
I meant, of course, "refund the cost of the order minus the cost of the postage".

Thinking about it further, I can't imagine a situation where we would want to make a refund and end up with an order that has an outstanding balance.

DivaVocals:

Find this in: YOUR_ADMIN/includes/extra_datafiles/super_orders_defines.php

//define('BOX_CUSTOMERS_SUPER_PAYMENTS', 'Super Payments');

> Change to this:
> ```
define('BOX_CUSTOMERS_SUPER_PAYMENTS', 'Super Payments');

Then you need to register the page using the following data:
Page Key: customersSuperPaymentPopUp
Page Name: BOX_CUSTOMERS_SUPER_PAYMENTS
Page Filename: FILENAME_SUPER_PAYMENTS
Page Parameters (leave blank)
Menu: customers
Display on Menu?: N

Good afternoon,
Running into the same problem with super payments. I was able to update the PHP files with a PHP editor. The only thing I don't understand is how to Register the page. Any help would be appreciated. Thank you

q1engravers:

Good afternoon,
Running into the same problem with super payments. I was able to update the PHP files with a PHP editor. The only thing I don't understand is how to Register the page. Any help would be appreciated. Thank you
"Zen Cart admin" -> "login" -> "Admin Access Management" -> "Admin Page Registration".

Diva and other Zenners,

I was having such an incredible day of breakthroughs and success, it is amazing to see it devolve into an inaccessible Admin. my site is usually accessible at http://reasonablerigging.com/adminurrhtcqq/login.php but it is missing in action tonight... Talk about ones head exploding. On the other hand, I know it is only a couple of files and that somebody smarter than I knows which ones they are. First, this was totally my fault, but I tried so hard to do it right, I am confused still what I did wrong with the merging.

Telling this story properly means details, and I will try to provide as succinctly as possible. My website is reasonablerigging.com and my store is at html level. I don't think you guys want my direct path publicized, but if you do, PM me or I will post. ZC 1.5.1 Pertinent Contributions, Easy Orders, Keepalive timer, ckeditor, reviews reply, dropdowndob, add new customers from admin, Cross Sell 1.3.0, cart reminder, admin new orders 1, and what I was working on installing ty package tracker 3.1.3 and Super Orders 4.1.

At about 5 p.m tonight I got cross sell working and admin new orders, and was thrilled. I decided to go for it and read thoroughly on ty package and SO. They said to install Ty first, and I did. I installed the trainer until I could see the product in the config menu, but then they recommended not installing the my_ADMIN/orders.php as the superorders app would control it with no merging, or at least very limited...

If you are NOT running Super Orders & Edit Orders together, you will need to use a tool like Winmerge or Beyond Compare to merge the YOUR_ADMIN_FOLDER/orders.php files from both Edit Orders and Ty Package Tracker. (I got the tool, p4merge for the macintosh, and merged many today, but I screwed the pooch somehow on these last two additions.)

I am on godaddy to answer host questions, but please, if anyone has a copy of the files I need merged properly, or advise on how to fix it and not blow it again, I would be pleased to try to accomplish it. I want these modifications, and think it is a couple of lines for a debugger understanding person. Again, with advice I can usually do anything, but I am embarassed to have come so far, and gotten sunk so quickly.

When you are a newbie, any advice is very appreciated.

Many thanks,

Trademagic...Marc

Trademagic:

Diva and other Zenners,

I was having such an incredible day of breakthroughs and success, it is amazing to see it devolve into an inaccessible Admin. my site is usually accessible at http://reasonablerigging.com/adminurrhtcqq/login.php but it is missing in action tonight... Talk about ones head exploding. On the other hand, I know it is only a couple of files and that somebody smarter than I knows which ones they are. First, this was totally my fault, but I tried so hard to do it right, I am confused still what I did wrong with the merging.

Telling this story properly means details, and I will try to provide as succinctly as possible. My website is reasonablerigging.com and my store is at html level. I don't think you guys want my direct path publicized, but if you do, PM me or I will post. ZC 1.5.1 Pertinent Contributions, Easy Orders, Keepalive timer, ckeditor, reviews reply, dropdowndob, add new customers from admin, Cross Sell 1.3.0, cart reminder, admin new orders 1, and what I was working on installing ty package tracker 3.1.3 and Super Orders 4.1.

At about 5 p.m tonight I got cross sell working and admin new orders, and was thrilled. I decided to go for it and read thoroughly on ty package and SO. They said to install Ty first, and I did. I installed the trainer until I could see the product in the config menu, but then they recommended not installing the my_ADMIN/orders.php as the superorders app would control it with no merging, or at least very limited...

If you are NOT running Super Orders & Edit Orders together, you will need to use a tool like Winmerge or Beyond Compare to merge the YOUR_ADMIN_FOLDER/orders.php files from both Edit Orders and Ty Package Tracker. (I got the tool, p4merge for the macintosh, and merged many today, but I screwed the pooch somehow on these last two additions.)

I am on godaddy to answer host questions, but please, if anyone has a copy of the files I need merged properly, or advise on how to fix it and not blow it again, I would be pleased to try to accomplish it. I want these modifications, and think it is a couple of lines for a debugger understanding person. Again, with advice I can usually do anything, but I am embarassed to have come so far, and gotten sunk so quickly.

When you are a newbie, any advice is very appreciated.

Many thanks,

Trademagic...Marc

Haven't read your entire message yet, but recommend that you ftp into your account and rename your admin directory as soon as possible and not post it in the future for all of the public (internet) to see.