Super Orders v4.0 Support Thread for ZC v1.5.x

Change Log

v4.0.6

• correct issue with fpdf.php clss file
• Improved Ty Package Tracker integration code (lhungil)
• Hide Ty Package Tracker and Edit Orders stylesheets if these modules are not installed

Hey Zen Masters,

Thanks for the continued thoughts MC, and you Diva, again. Here is tonights issue, and curious what I should do about 4.06, does it upgrade? What must I change if I just installed 4.05?

Trying to access the orders page, it wouldn't go there...Blank Page. Learning from you I sought my error code, and received this.

[13-Sep-2013 22:29:52] PHP Fatal error: Call to a member function get_content_type() on a non-object in /home/content/69/11416569/html/admintower/includes/classes/order.php on line 243

I don't know if this is due to merging, and worry about the upgrade for that reason. It gets confusing and I don't have the right side my side merge utility yet, using TextWrangler, have older iMac, also have P4Merge, but that different story. Anyhoo, what do I do with the note above, seek paranthesis?

Here is the offending line... $this->content_type = $_SESSION['cart']->get_content_type();

Thanks again for everyones help and concern.

Trademagic

cageman5555:

i fixed it and now feel stupid for wasting your time i know your busy. thank you though for your help and input!!!

Fix was separate add-on that had an extra "." so i deleted it.

Cageman and all,

My problem the same. What was the application, and how do I find the offending "." as I am flying blind and the error code not in SO, but I don't know the problem file. Have Ty Tracker and Edit Orders.

Where is a current delogger for 1.5.1 Would you recommend something for mac?

Many thanks. I want to debug inside if possible.

Marc Sorry, tried to post in the referred location.

I don't think the root folder of the site holds an .htaccess file. It is in the admin and other folder though.

Am I missing one?

mc12345678:

Because you are using ZC 1.5.1, the code of ZC does not need any updating to reflect your new admin directory; however, depending on other setup information your .htaccess file that is located in the root of your store may need to be updated. (For example, CEON's URI Mapping (SEO) requires/advises the .htaccess to contain the admin directory name so that there is no remapping of addresses by that program.) To tell if a change is needed, take a look at the .htaccess file(s) at/before the root of your store. If the/a previous admin directory is specifically identified, then you would want to change it to your new directory name. Regarding the recaptcha, ZC 1.5.1 is designed to support preventing bot's from successfully filling out submission forms. Just like a recaptcha, it does not prevent a person from manually submitting false information, but it does prevent computers from autopopulating and successfully submitting the form(s).

Too many posts.. all over the place.. I have NO IDEA what exactly the issue is at this point, but I'm pretty sure it's NOT Super Orders based on the ONE error log message you posted..

So here's what I will say.. It sounds like you may have other NON SUPER ORDERS related changes that were made to the /admintower/includes/classes/order.php file (and again I HOPE this is NOT your REAL admin folder name). What ever module you've installed that makes changes to this file is the issue and you need to re-examine whatever changes you've made to this file..

Trademagic:

Hey Zen Masters,

Thanks for the continued thoughts MC, and you Diva, again. Here is tonights issue, and curious what I should do about 4.06, does it upgrade? What must I change if I just installed 4.05?

Trying to access the orders page, it wouldn't go there...Blank Page. Learning from you I sought my error code, and received this.

[13-Sep-2013 22:29:52] PHP Fatal error: Call to a member function get_content_type() on a non-object in /home/content/69/11416569/html/admintower/includes/classes/order.php on line 243

I don't know if this is due to merging, and worry about the upgrade for that reason. It gets confusing and I don't have the right side my side merge utility yet, using TextWrangler, have older iMac, also have P4Merge, but that different story. Anyhoo, what do I do with the note above, seek paranthesis?

Here is the offending line... $this->content_type = $_SESSION['cart']->get_content_type();

Thanks again for everyones help and concern.

Trademagic

This is NOT related to Super Orders support.. This discussion needs to be continued in a NEW THREAD...

Trademagic:

Where is a current delogger for 1.5.1 Would you recommend something for mac?

Many thanks. I want to debug inside if possible.

Marc Sorry, tried to post in the referred location.

NOT related to Super Orders support..

Trademagic:

I don't think the root folder of the site holds an .htaccess file. It is in the admin and other folder though.

Am I missing one?

This issue is one you said you already fixed.. (remember the fix to the fpdf.php file mc12345678 gave you the link to?????????)

Trademagic:

Cageman and all,

My problem the same. What was the application, and how do I find the offending "." as I am flying blind and the error code not in SO, but I don't know the problem file. Have Ty Tracker and Edit Orders.

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James

PetleyJ:

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James
Last things first, if all of the files were properly transferred, the success statement should go away when another "option" from the admin panel is selected; however, that seems to not be the case. Recommend reuploading all files.

As to the first issue, that would be most likely a CSS issue as it relates to the device you are using (ie, an iDevice, mobile phone, desktop, etc...) Normal installation and usage does not have that problem, but it could also be related to the above.

Thanks. I will try that and let you know how I get on.

James

mc12345678:

As to the first issue, that would be most likely a CSS issue as it relates to the device you are using (ie, an iDevice, mobile phone, desktop, etc...) Normal installation and usage does not have that problem, but it could also be related to the above.Not at all.. the Super Orders configuration items are missing..

PetleyJ:

Hi Guys.

Done the new install however when going to admin > configuration > super orders / when I click on any of the boxes to change settings it shows:
Please make any necessary changes

With a wide box underneath.

So I can't edit the setting etc.

Also how do I get rid of the Super Orders v4.0 install completed! at the top?

Thanks.

James

Suggest running the uninstall script and then starting over with your install.. The missing configuration items screams of an install gone astray.. I suspect that the install scrupt running repeatedly is the cause of the missing configuration items..

Thanks for that. Ran the uninstall sql file, then re-uploaded the base files and modified files and the same issue still occurs. I have then re-ran the uninstall sql file, the issue again still applies and the message at the top also stays there.

** Also I noticed in the Super Orders configuration area, at the bottom it shows as Super Orders Version 4.0.5 ***

James

PetleyJ:

Thanks for that. Ran the uninstall sql file, then re-uploaded the base files and modified files and the same issue still occurs. I have then re-ran the uninstall sql file, the issue again still applies and the message at the top also stays there.
There are some hosts that do not properly support the auto-install functions.. I do not know why, and I am not sure how to fix this either.. Did you NOT see a message telling you that the YOUR_ADMIN/includes/auto_loaders/config.so.php was not deleted??

PetleyJ:

** Also I noticed in the Super Orders configuration area, at the bottom it shows as Super Orders Version 4.0.5 ***

JamesRight.. so I missed updating one of the version numbers.. NOT relevant to the issue..

Hi Diva, no message appeared.

Everything else appears to work fine, just apart from the configurations and the message at the top.

James

Done some digging around and found it was a file from a previous version that was causing the issue.

Looked in administration/includes/auto_loaders and it was config.so.php that was causing the issue. Deleted that and it's fixed all issues.

PetleyJ:

Hi Diva, no message appeared.

Everything else appears to work fine, just apart from the configurations and the message at the top.

James

So, you may need to manually do at least the deletion actions of the auto install script to get it "installed" based on Diva's previous comment/statement that some hosts do not fully support the auto installer actions. In particular where the install script is still trying to install even though it would appear that the software is installed.

PetleyJ:

Everything else appears to work fine, just apart from the configurations and the message at the top.

Missing the configuration menu and the install success menu repeatedly re-appearing is quite the opposite of working fine..

Like I said some hosts don't work correctly with the auto-installer, and I do not know why..

I suggest rolling back completely.. and by rolling back, yes I mean restore your site from the backup of your site prior to installing Super Orders.. Run the uninstall script I am posting here, and start the install over, but AFTER clicking on an admin link to activate the install as the install instructions state, and BEFORE YOU CLICK ANYWHERE ELSE IN THE ADMIN, you need to MANUALLY delete the **YOUR_ADMIN/includes/auto_loaders/config.so.php **file to prevent the install from running again..

-- EDIT EXISTING TABLES
ALTER TABLE orders
DROP date_completed,
DROP date_cancelled,
DROP balance_due;

ALTER TABLE orders
DROP split_from_order,
DROP is_parent;

-- DROP TABLES
DROP TABLE IF EXISTS so_payments;
DROP TABLE IF EXISTS so_payment_types;
DROP TABLE IF EXISTS so_purchase_orders;
DROP TABLE IF EXISTS so_refunds;
DROP TABLE IF EXISTS payment_purchase_order;
DROP TABLE IF EXISTS payment_check;
DROP TABLE IF EXISTS payment_check_balance;

-- Store Phone and Fax numbers
--comment out if you want to keep these values
DELETE FROM configuration WHERE configuration_key = 'STORE_FAX';
DELETE FROM configuration WHERE configuration_key = 'STORE_PHONE';

-- Purchase Order payment module configs
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_STATUS';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_PAYTO';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_SORT_ORDER';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_ZONE';
DELETE FROM configuration WHERE configuration_key = 'MODULE_PAYMENT_PURCHASE_ORDER_ORDER_STATUS_ID';

-- Super Orders configuration group
SELECT @t4:=configuration_group_id
FROM configuration_group
WHERE configuration_group_title= 'Super Orders';
DELETE FROM configuration WHERE configuration_group_id = @t4;
DELETE FROM configuration_group WHERE configuration_group_id = @t4;

-- Super Orders admin pages
DELETE FROM admin_pages WHERE page_key ='configSuperOrders';
DELETE FROM admin_pages WHERE page_key ='customersBatchStatusUpdate';
DELETE FROM admin_pages WHERE page_key ='customersBatchFormPrint';
DELETE FROM admin_pages WHERE page_key ='customersBatchPages';
DELETE FROM admin_pages WHERE page_key ='customersSuperDataSheet';
DELETE FROM admin_pages WHERE page_key ='customersSuperShippingLabel';
DELETE FROM admin_pages WHERE page_key ='customersSuperPopUp';
DELETE FROM admin_pages WHERE page_key ='localizationManagePaymentTypes';
DELETE FROM admin_pages WHERE page_key ='reportsOrdersAwaitingPayment';
DELETE FROM admin_pages WHERE page_key ='reportsCashReport';

If that doesn't work, and you are comfortable working in the database, you are going to have to update the admin_pages entries created by Super Orders and correct the "configSuperOrders" page_key to point at the RIGHT configuration group ID.. Right now the Super Orders configuration page is registered, but not pointing to the right configuration group ID. (Hence why the page is "blank")

PetleyJ:

Done some digging around and found it was a file from a previous version that was causing the issue.

Looked in administration/includes/auto_loaders and it was config.so.php that was causing the issue. Deleted that and it's fixed all issues.
That file is in every version since the introduction of the auto-installer, and it should be deleted after the SQL install executes.. So I'm not sure what happened in your store unless you left a "backup" copy..

Removing this would stop the auto-installer from continually executing, but according to your posts, you still have a "blank" Super Orders configuration menu.. (not a good thing since this will prevent you from configuring Super Orders features and it will prevent you from using the Ty Package Tracking and Edit Orders integration features -- if you so desire to use these add-ons with Super Orders)

Diva, I can confirm removing that file has changed the configuration menu from being blank so it now WORKS fine. Everything works and so does both TY Package Tracking & Edit orders with it.

As far as I am concerned now, it's all fixed. Thanks for the help.

PetleyJ:

Diva, I can confirm removing that file has changed the configuration menu from being blank so it now WORKS fine. Everything works and so does both TY Package Tracking & Edit orders with it.

As far as I am concerned now, it's all fixed. Thanks for the help.

Okay........

Hi.
I uploaded latest version to Zen 1.51
But I got blank screen when I refresh admin screen. I can't do anything, only front end works fine.
Is there solution for it?