Edit Orders v4.0 Support Thread

Here is the exact line wich is not possible to eddit:

<td class="dataTableContent" align="right" valign="top"><input class="amount" name="update_products[<?php echo $orders_products_id; ?>][final_price]" size="5" value="<?php echo number_format($order->products[$i]['final_price'], 2, '.', ''); ?>" /></td>

OldNGrey:

zc156a
I have observed the same. Edit product price not saved but in mine adding a new product increases the total cost. It also recalculates the postage and increments it by the tax amount for each update.
This did not occur with zc155a.

Yes same with mine, did you find a sollution?

The problem is name, model and final_price cant be updated...

perfumbg:

I have wierd problem wit EO on ZC1.5.6.

I can't update product price nor product total, but its possible to edit shipping costs as well custommer info and add new products to the order but they dont affect order total.

There is no error LOG.

Any Ideas?

OldNGrey:

zc156a
I have observed the same. Edit product price not saved but in mine adding a new product increases the total cost. It also recalculates the postage and increments it by the tax amount for each update.
This did not occur with zc155a.
What version of Edit Orders is being used in each instance? Please note that I haven't had a chance to vet Edit Orders 4.3.5 (the most recent, stable version) with zc156+.

lat9:

What version of Edit Orders is being used in each instance? Please note that I haven't had a chance to vet Edit Orders 4.3.5 (the most recent, stable version) with zc156+.

Hello yes it is 4.3.5, i found that if change Product Price Calculation — Method from AUTO to MANUAL its possible to update price but then after updating the product details is missing from order (name/model)

I will try to install everything again because I had to mess up with the code and probably I'm the cause of that.

All the best.

perfumbg:

Hello yes it is 4.3.5, i found that if change Product Price Calculation — Method from AUTO to MANUAL its possible to update price but then after updating the product details is missing from order (name/model)

I will try to install everything again because I had to mess up with the code and probably I'm the cause of that.

All the best.
Thanks for the update; I was going to surmise that the price-calculation method was "getting in your way".

Hopefully, I'll have time later this week to create a zc156+EO test site so that I can verify what's going on, too.

Thank you I will try further investigation on that matter too.

Kind regards.

Final solution:

I had edit_orders.php cached in dreamwevaer wich resulted in problems with my previous install after replacing all files with the original EO and swithcing to MANUAL everything is working as expected.

Sory for the fuss I have made!

perfumbg:

Final solution:

I had edit_orders.php cached in dreamwevaer wich resulted in problems with my previous install after replacing all files with the original EO and swithcing to MANUAL everything is working as expected.

Sory for the fuss I have made!
No fuss; the situation you ran into (and your report back) will help future users!

lat9:

Thanks for the update; I was going to surmise that the price-calculation method was "getting in your way".

Hopefully, I'll have time later this week to create a zc156+EO test site so that I can verify what's going on, too.
An update, after some preliminary inspection of EO's zip-file distribution:

If you are performing a fresh install of EO 4.3.5 on Zen Cart 1.5.6+, be sure to use the** as-supplied zc156+** version of /includes/classes/order.php -- i.e. **do not copy **the version distributed by EO! The zc156+ version of that class-file contains the changes required by EO and using the EO-supplied version could result in unpredictable processing for zc156+.:(

I'll be checking more later this week.

Note: The same applies to the /admin/orders.php distributed by Edit Orders. The notifications required are "baked into" zc156, so use the zc156-supplied file in preference to the one shipped by EO.

Im using EO 4.3.5 as well with zc156a.
When I get a chance I'll do a clean install on a Vanilla 156a while taking note of Lat9's comments.

EO 4.3.5 with ZC 156a and zc original orders file I still get the same results.

Changing the unit price makes no difference - the change is ignored and not saved. The postage is recalculated each time and incremented by the already included tax amount (ie 10% of value added each time). The Tax amount and the Total values are recalculated.

If product qty is changed it recalculates ok; if tax % is changed it recalculates ok; if additional product is added it recalculates ok: change the postage cost it recalculates but increments the price by 10% on each calculation.

When the postage is recalculated a colon is appended to the end of the postage description each time
[Attachment no longer available]

All other text fields ie address, email, telephone number change ok.

OldNGrey:

EO 4.3.5 with ZC 156a and zc original orders file I still get the same results.

Changing the unit price makes no difference - the change is ignored and not saved. The postage is recalculated each time and incremented by the already included tax amount (ie 10% of value added each time). The Tax amount and the Total values are recalculated.

If product qty is changed it recalculates ok; if tax % is changed it recalculates ok; if additional product is added it recalculates ok: change the postage cost it recalculates but increments the price by 10% on each calculation.

When the postage is recalculated a colon is appended to the end of the postage description each time
[Attachment no longer available]

All other text fields ie address, email, telephone number change ok.
Are you sure you've changed the Edit Orders configuration to allow Manual price updates?

Since you're in AU, you're (I'm just guessing) displaying prices with tax and shipping is taxed. I've got some changes in-process to better handle that processing. In the meantime, try entering the shipping-cost as the value minus the added %10 GST.

That extra colon is also a known issue (https://github.com/lat9/edit_orders/issues/91) which will be included in the next version as well.

I've updated EO from 4.3.4 to 4.3.5 in zc 1.5.5f on my development system and on the live site. The install success message was displayed when the admin was entered for both systems. But the edit orders settings in admin/configuration are different on the live site when compared to the development site. The development site is correct, I believe. The live site is missing settings and has others settings that the development system does not have.

The list of settings on the development system are:

• Edit Orders Version
• Reset Totals on update - Default
• Use a Mock Shopping Cart
• Strip Tags from the Shipping Module Name
• Debug Action Level
• Product Price Calculation - Method
• Product Price Calculation - Default

Settings on the Live site are:

• Reset Totals on Update - Default
• Product Price Calculation - Method
• Product Price Calculation - Default
• Shipping Tax
• Edit Orders Version

I've compared all EO files between the two systems and they are identical. The installed order_total modules are identical. I suspect the configuration database is incorrect for the live site. How can I force an EO install to fix this problem? Or should I mess with the configuration database table?

Thank you,

Dave

Additional information about the post above. I discovered last night that EO was not working correctly on the live site under EO 4.3.4, but was working correctly on the development system. I thought upgrading would fix the problem, but as it turns out, it didn't. So whatever caused the problem on the live site occurred before the update to 4.3.5, and the update didn't fix it. BTW, while I have several ZC versions on the development system, these posts all refer to the same exact version on the dev system as on the live site.

For the live site, you can safely fun EO's uninstall_eo.sql commands (see below) ... without removing any files. After removing the configuration-related elements from the database, just refresh the page and the current database-based configuration elements will be re-applied.

DELETE FROM configuration WHERE configuration_key LIKE 'EO_%';
DELETE FROM configuration_group WHERE configuration_group_title = 'Edit Orders' LIMIT 1;
DELETE FROM admin_pages WHERE page_key IN ('editOrders', 'configEditOrders');

Also noting that the "Shipping Tax" setting was removed in EO 4.1.1.

Lat9,
Thanks! Everything is fine now.
Dave

Hello!

I have just installed Version 4.3.4 of Edit Orders on Version 1.5.6a of ZenCart, PHP 7.2.17. Everything seems to be working as expected. I just had a couple questions.

1.) This is purely cosmetic, but is it normal that the "EDIT" button does not match? It had prior to installing Edit Orders. Did I mess something up somewhere?

2.) What is the main icon with the exclamation point? Is it normal that it is on EVERY order? Seems like the green "E" takes me to details and this new icon takes me to the edit screen? Is this correct?

Any insight would be appreciated! Thanks!

Yes, it's normal that the edit button doesn't match the Zen Cart 1.5.6 updated layout (that'll be updated in a future version of EO). The exclamation-in-circle icon is standard zen-cart rendering and simply chooses that order for processing, when clicked.

Thanks, lat9!

I appreciate your quick response. Just wanted to make sure I didn't mess anything up somewhere that would come back to bit me late.

Why is it that when I update the order status, no matter what status I change it to the price totals change to a lower price or zero? And how do I stop this happening?