Tableau Responsive Theme - Support Thread

Upon further review, after comparing the template files for tableau and the template default file for tpl_account_history_info_default.php, I found that the code for displaying the download links is missing in the tableau file. The quick fix would be to delete the tableau template file and let ZC fall back on the template default, or you could write that code block into the tableau tpl_account_history_info_default.php file.

This is the code block that is missing from the file:

/**
 * Used to display any downloads associated with the cutomers account
 */
  if (DOWNLOAD_ENABLED == 'true') require($template->get_template_dir('tpl_modules_downloads.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_downloads.php');

Hi,

Great looking template, but I cannot get it to work with ZC 1.5.4. The admin section is working fine and I am able to select a template and configure it, but I cannot anything on the front end at all. I cannot even get the classic template to work after installing Tableau. I have tried twice, very carefully copying all of the files across.

I am currently getting the following error when going to the site:

The website cannot display the page
HTTP 500

Most likely causes:
•The website is under maintenance.
•The website has a programming error.

Is there any reason for this? I have been very careful to copy these files across on both occasions. If anyone has some pointers or advice I would greatly appreciate it.

I am testing ZC 1.5.4 and tableau locally.

On the product display info page I do not get the description, features, review, tabs showing when using Internet explorer 9? Does it work with this browser or is there something in the TAB ACCORDION script that this can be changed to make it work.

Sorry another question which I cannot seem to find the answer to. When I have the product listing page up the filter for price lowest to highest, a-z etc does not seem to work.

Anyone else had issue with this and is there a fix?

Thank you

I have ZC 1.5.4 and am testing Tableau 1.6.0. Found these issues so far. 1) Cannot turn off Reviews using ZC feature, as Reviews always stay on. Makes me wonder if any of these such parameters are passed along. Specials appear, even when no Specials are listed. I have switched back over to the default template, as this is a live eCommerce site.

The following code seems to be fairly standard but I get the tab on random products regardless of whether the field has any data or not. What can cause this to be randomness or for the field to appear in the majority of cases even if the field is NULL?

<?php if ($products_description2 !='') { ?>
			<section class="tab-content">
				<h3 class="tab"><?php echo TEXT_TAB_ACCORDION_SPECIFICATIONS; ?></h3>
					<div id="productDescription2" class="productGeneral biggerText"><?php echo stripslashes($products_description2); ?></div>
			</section>
		<?php } ?>

Hi,
Is there a way to make the product description box wider with out moving the product item name and qty on to a new line?

Thanks in advance

Enzo:

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

Thanks.

Enzo, not sure if you have solved this but I have the same issue and here is the solution that seems to work.

in the file: product_info.css found in ../templates/tableau/css

find:

#productMainImage a { ...........
        }
		
	and add the following:

             max-height: 350px;
	     max-width: 330px
	     overflow:hidden;

Obviously change those values to match and line up for your site but those values work for my site straight out the box.

Best of luck.

Michael

Enzo:

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

Thanks.

Enzo, not sure if you have solved this but I have the same issue and here is the solution that seems to work.

in the file: product_info.css found in ../templates/tableau/css

find:

#productMainImage a { ...........
        }
		
	and add the following:

             max-height: 350px;
	     max-width: 330px
	     overflow:hidden;

Obviously change those values to match and line up for your site but those values work for my site straight out the box.

Best of luck.

Michael

@Axeman
My guess would be that you somehow mucked up the install. The template did install ok for me and I have installed several versions successfully the last one being 1.6.1.

Check your error log files for more information.

I would like to set up the "Social Links" on the right side of the page, in green, to open in a new window instead of just redirect the current page.

Does anyone know which file to edit so I can add the target="_blank" parameter?

Thank you for your support.

@Enzo
The current version available on Numinix' web site is version 1.6.1. There have been some bug fixes, maybe the new version has addressed that but I don't know for sure.

Regarding the page with the Social Links code, I found it on: /includes/templates/tableau/common/tpl_main_page.php

My store is nearly complete using the latest version of ZenCart and Tableau! Thank you for such a wonderful product! How can the FEATURE and the REVIEWS be turned off on all products, leaving only PRODUCT DESCRIPTION? I look forward to purchasing additional modules after my store is up and running!

sjdeines:

My store is nearly complete using the latest version of ZenCart and Tableau! Thank you for such a wonderful product! How can the FEATURE and the REVIEWS be turned off on all products, leaving only PRODUCT DESCRIPTION? I look forward to purchasing additional modules after my store is up and running!
The standard ZC usage of Admin > Product Types > edit layout does not work, nor does Admin > Tools > Layout Boxes Controller

I upgraded from 1.3.x to 1.54 and installed the Tableau template. Everything seems to be working for the most part. One issue I have is that my products aren't showing up fully. Most of my categories show up but when I click on the link nothing shows up, however the address bar shows that I am in the product category.

I went into the admin section and verified that the products are active, several are linked. I turned in off and back on to see if that would help and nothing. How do I get the products to show up??

If you go back to the classic green template do they show up?

lruskauff:

If you go back to the classic green template do they show up?

Didnt think to check that, However I just did and no it doesnt. Thoughts?

If you have the same problem when using a different theme, that would indicate that the theme is not the problem. Try searching the forums for 'missing products' or 'missing categories,' and that may help you find the problem.

I am unable to save the changes I made on the template via the Tableau Configuration

When I click Save Changes, nothing happens.

If anyone can help. Would be great

I am unable to make changes needed due to this on my website https://www.kathijahzohra.com