Tableau Responsive Theme - Support Thread

is jquery_tabs_index.js supposed to go somewhere?

I don't know if anyone's pointed this out (or if they or you care), but your template, as distributed, contains some errors. I came across these pretty quickly so there very well may be more. Easy to fix, and most of them are irrelevant anyway because they really only impact you if you use the default banners.

In your installer script at: \admin\includes\installers\tableau\1_0_0.php you are missing the closing tag from your banner images, and you have a superfluous one on a div tag, both of which throw validation errors unnecessarily. So change:

  ('Your banner title', 'homepageslide', '<img src=\"images/banners/skyhigh.png\" alt=\"\" class=\"banner-img\"><div class=\"banner\" /><p>The sky is the limit!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/success.png\" alt=\"\" class=\"banner-img\"><div class=\"banner\" /><p>Turn Your Idea into Success!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/unique.png\" alt=\"\" class=\"banner-img\"><div class=\"banner\" /><p>Unique and Exciting!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/customized_template.png\" alt=\"\" class=\"banner-img\"><div class=\"banner\" /><p>Get Up and Running Fast!</p></div>', 1, 1),  

to

  ('Your banner title', 'homepageslide', '<img src=\"images/banners/skyhigh.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>The sky is the limit!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/success.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Turn Your Idea into Success!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/unique.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Unique and Exciting!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/customized_template.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Get Up and Running Fast!</p></div>', 1, 1),  

For those that already installed, there's no point in doing this... you'll instead have to make the same changes to the banners in your admin (but again, you probably customized them anyway so this really is only for the distributed package).

Another error (that does affect everyone) is thrown by the menu link that goes nowhere on the mobile nav. In \includes\templates\tableau\common\tpl_header.php you have a line like so:

<div id="mobile-nav" class="back"><a href="#menu-selector" class="icon header-menu"></a></div>

Since there is no element called "menu-selector", an error is thrown (even though it works). I'd suggest either making that href go to simply "#" or, for the sake of not putting a hashtag in your url, you could get rid of href alltogether like this:

<div id="mobile-nav" class="back"><a class="icon header-menu"></a></div>[code]
and then modify the \includes\templates\tableau\css\stylesheet_responsive.css file to give you a mouse pointer so it still behaves like an href:
[code]	#mobile-nav {
		font-family: 'menu-icon';
		display: block;
		line-height: 188%;
	}
```becomes```
	#mobile-nav {
		cursor: pointer;
		font-family: 'menu-icon';
		display: block;
		line-height: 188%;
	}

There's more than one way to skin that particular cat, but those changes takes you from 26 validation errors to zero.

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlayed on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortuantely, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com

I also installed this locally with xampp and this problem occurred. I then did fresh installs on my hosting account thinking there would be a difference between the xampp installation and my hosted account. Unfortuantely, the results were exactly the same. I now only have this installed locally so I don't have a link to provide.

If anyone else has experienced this problem and resolved the issue, I would appreciate your assistance.

Thanks.

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

Thanks.

Enzo:

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

Thanks.

Hello -

Can you please provide us with a link to your site?

s_mack:

is jquery_tabs_index.js supposed to go somewhere?

Yes it goes inside the jQuery directory as it is packaged with the template.

s_mack:

I don't know if anyone's pointed this out (or if they or you care), but your template, as distributed, contains some errors. I came across these pretty quickly so there very well may be more. Easy to fix, and most of them are irrelevant anyway because they really only impact you if you use the default banners.

In your installer script at: \admin\includes\installers\tableau\1_0_0.php you are missing the closing tag from your banner images, and you have a superfluous one on a div tag, both of which throw validation errors unnecessarily. So change:

('Your banner title', 'homepageslide', '<img src="images/banners/skyhigh.png" alt="" class="banner-img"><div class="banner" /><p>The sky is the limit!</p></div>', 1, 1),
('Your banner title', 'homepageslide', '<img src="images/banners/success.png" alt="" class="banner-img"><div class="banner" /><p>Turn Your Idea into Success!</p></div>', 1, 1),
('Your banner title', 'homepageslide', '<img src="images/banners/unique.png" alt="" class="banner-img"><div class="banner" /><p>Unique and Exciting!</p></div>', 1, 1),
('Your banner title', 'homepageslide', '<img src="images/banners/customized_template.png" alt="" class="banner-img"><div class="banner" /><p>Get Up and Running Fast!</p></div>', 1, 1),

> to
> ```
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/skyhigh.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>The sky is the limit!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/success.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Turn Your Idea into Success!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/unique.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Unique and Exciting!</p></div>', 1, 1),
  ('Your banner title', 'homepageslide', '<img src=\"images/banners/customized_template.png\" alt=\"\" class=\"banner-img\" /><div class=\"banner\"><p>Get Up and Running Fast!</p></div>', 1, 1),  

For those that already installed, there's no point in doing this... you'll instead have to make the same changes to the banners in your admin (but again, you probably customized them anyway so this really is only for the distributed package).

Another error (that does affect everyone) is thrown by the menu link that goes nowhere on the mobile nav. In \includes\templates\tableau\common\tpl_header.php you have a line like so:

<div id="mobile-nav" class="back"><a href="#menu-selector" class="icon header-menu"></a></div> ``` > > Since there is no element called "menu-selector", an error is thrown (even though it works). I'd suggest either making that href go to simply "#" or, for the sake of not putting a hashtag in your url, you could get rid of href alltogether like this: > ``` <div id="mobile-nav" class="back"><a class="icon header-menu"></a></div>[code] and then modify the \includes\templates\tableau\css\stylesheet_responsive.css file to give you a mouse pointer so it still behaves like an href: [code] #mobile-nav { font-family: 'menu-icon'; display: block; line-height: 188%; } ```becomes``` #mobile-nav { cursor: pointer; font-family: 'menu-icon'; display: block; line-height: 188%; } ``` > > There's more than one way to skin that particular cat, but those changes takes you from 26 validation errors to zero.

Thanks for the feedback. We will look into this. We are not sure we totally agree with you approach of getting rid of the href all together from a semantic standpoint; however, we value your suggestion. We will look into fixing the banner problem immediately.

numinix:

Yes it goes inside the jQuery directory as it is packaged with the template.

The package I downloaded has that file just sitting outside of the rest of the structure, in the root zip folder. It is NOT in a jQuery directory, which is why I asked.

s_mack:

The package I downloaded has that file just sitting outside of the rest of the structure, in the root zip folder. It is NOT in a jQuery directory, which is why I asked.

Ahh, thanks for pointing that out. We will get that fixed.

Thanks!

Enzo:

Hello, I've setup a test bed and installed zen cart 1.54 and the latest version of tableau 1.5.2. I then added products and when i view the products, the product name and other product related info is overlapped on top of the product image. Here is a pic:

This is a fresh install of zencart, tableau and the only other modification is that I added ezpopulate 4.0 (the version located on github)

At first I thought it was because something did not upload correctly, but I have completely started from scratch now 3 times. The first two times were with zen 1.54 and tableau 1.5.2 The last attempt was with tableau 1.5.1 thinking there was something wrong with 1.5.2. Unfortunately, this resulted in the same problem.

I also tried comparing css from my test site and the demo site on numinix.com and couldn't find a difference.

Also, I currently have this installed on an xampp installation. I did have this installed on my hosted account and my hosted account is where I tried the three fresh installs. In every case, the resulting overlap issue occured. I only have this installed locally with xampp now so I cannot provide a link at this time.

If anyone else has experienced this problem and has an answer for what is happening, I would appreciate your solution.

Thanks.

I am having the same issue on only some of the products... I haven't really dug into it yet but I think it has to do with the size of the image for that item...
You can see it here on this item - 17-076
and not here on this item - 17-074

I'm thinking image issue due to the fast the degree of overlap varies... see here - 20-013

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

MIKEYFM:

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

Can you please let us know where your site is? Thanks!

currently on my 'localhost' on my laptop.

I also have another issue that when I click through the categories menu and get to the category I want, when it loads I get the top part of the page but no products or footer then show up.

Sorry to give you two issues.

I will try to load this to live server so you can see.

That half-loading thing is a dead giveaway that you have a PHP syntax error. Check your logs. They are found in the "logs" folder in your store root.

s_mack

Thank you for that pointer. most helpful - product listing file had an error. I have tried to install google analytics and obviously done it incorrectly. Product listing now showing. Thank you.

Looking further at the logs. They are being generated in a couple of places but with my limited knowledge difficult to see what is the real cause. Could some one just give me a few pointers as to what they mean.

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: strpos() expects parameter 1 to be string, array given in .\includes\modules\pages\index\main_template_vars.php on line 75

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. strpos() .\includes\modules\pages\index\main_template_vars.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: strrpos() expects parameter 1 to be string, array given in E:\Server\funkymoose2016\includes\functions\functions_categories.php on line 484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .\includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. require() .\includes\modules\pages\index\main_template_vars.php:219

[06-Aug-2015 09:29:31 Europe/Paris] PHP 5. include() .\includes\templates\tableau\templates\tpl_index_categories.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP 6. zen_get_categories_products_list() .\includes\modules\upcoming_products.php:35

[06-Aug-2015 09:29:31 Europe/Paris] PHP 7. strrpos() .\includes\functions\functions_categories.php:484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: substr() expects parameter 1 to be string, array given in .\includes\functions\functions_categories.php on line 484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .\includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. require() .\includes\modules\pages\index\main_template_vars.php:219

[06-Aug-2015 09:29:31 Europe/Paris] PHP 5. include() .\includes\templates\tableau\templates\tpl_index_categories.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP 6. zen_get_categories_products_list() .\includes\modules\upcoming_products.php:35

[06-Aug-2015 09:29:31 Europe/Paris] PHP 7. substr() .\includes\functions\functions_categories.php:484

I am not sure if this is point to a number or errors or one error and the impact it is having? Look forward to some advise. version is ZC1.5.4 testing locally on the latest WAMP version having installed tableau template.

MIKEYFM:

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

I have found the answer to this issue:

in the stylesheet.php file there is the ref as below:

#search-wrapper input[type="submit"] {
		background: transparent url(<?php echo $template->get_template_dir('arrow_nav_hover_up.png', DIR_WS_TEMPLATE, $current_page_base,'images').'/arrow_nav_hover_up.png'; ?>) 0 0 no-repeat;

this image file: arrow_nav_hover_up.png does not exist but I have replaced with bg_button_search.png and now works.

Hope the helps any others with the same issue.

Thank you for the great theme.

I am running ZC 1.5.4 and Tableau 1.5.1

My problem is the "Order History" page is not displaying the customers orders correctly in their accounts.
The links for "View 5 | 10 | 15 " do not work correctly.

Is this a known bug that was fixed in Tableau 1.5.2?

Thank you for your support.

After further review, it appears that the "Download Links" that should appear on the customer's "Order Details" page, for orders with a downloadable file, are not showing up either. Is this a known issue, or something specific to my install? I am having a problem where customers order a download and can't find the links to them.

I have updated the Tableau theme to the latest 1.6.1 to see if that solves the problem I am having with the customer account pages, Order History and Order Detail pages, but after the upgrade, I still have the same issue, no download links on the Order Detail page, and the Order History listing doesn't work. Please let me know if you have any suggestions.

Thank you for your support.