Tableau Responsive Theme - Support Thread

How can I show the Quantity discounts table on the Product info page?
The discount table shows with the deafult zen theme, but disappears when I enable the Tableau theme.

raunharman:

How can I show the Quantity discounts table on the Product info page?
The discount table shows with the deafult zen theme, but disappears when I enable the Tableau theme.

The code is in tpl_product_info_display.php:

<!--bof Quantity Discounts table -->
<?php
  if ($products_discount_type != 0) { ?>
<?php
/**
 * display the products quantity discount
 */
 require($template->get_template_dir('/tpl_modules_products_quantity_discounts.php',DIR_WS_TEMPLATE, $current_page_base,'templates'). '/tpl_modules_products_quantity_discounts.php'); ?>
<?php
  }
?>
<!--eof Quantity Discounts table -->

Double check that the code is unaltered in your template file.

Tried this.

It is not working.

As a further step, I noticed that the file tpl_modules_products-quantity_discounts.php was missing in the tableau/templates folders. So, I copied the file from default_theme/templates.

Still not working.

numinix:

The code is in tpl_product_info_display.php:

> 
> Double check that the code is unaltered in your template file.

In the demo, there is a flex slider on the home page, but when I install (tried it both on 1.5.4 and 1.5.5d) I do not get the slider showing up... what am I missing?

To let you guys know, the problem was that I had no banners in the group titled "homepagebanner"

I found the banner group being called on line 25 of templates/tpl_index_default.php

I would like to note to Numinix that this topic is not mentioned in the install or getting started instructions and because I had no idea I ended up spending the day reinstalling different versions of the template and of zen cart :blink:

Okay, some more followup.

I was able to get the "hero image" up (which is what the code comments call the big image at the top of the homepage) as I stated in my last reply, but I was hoping this would be a slider or perhaps a random pick from the "homepagebanner" but it will only display 1 banner, if I create more, it only shows the first one created, if I turn off the first one, it goes to the second one I created.

Is there some way to randomize the selection OR have it scroll?

Greetings!
Just got setup on my first try at Tableau, and I got a small issue... the logo, no matter what file I put in place (named logo.png), it still keeps as Tableau, even stretches to the new size of the logo that I'm trying to get in there...

Any ideas?...

When the new version will be available for download? I can't seem to find it, thanks!

numinix:

Version 1.8.4 has been released with the updated documentation.

Here is the specific step that was missing:
Go to ADMIN > CONFIGURATION > Categories-Tabs Menu ON/OFF and set the option to 1

Just refresh the page using "CTRL-R", it should show up.

chowardart:

Greetings!
Just got setup on my first try at Tableau, and I got a small issue... the logo, no matter what file I put in place (named logo.png), it still keeps as Tableau, even stretches to the new size of the logo that I'm trying to get in there...

Any ideas?...

orento:

Just refresh the page using "CTRL-R", it should show up.

Or in ie "CTRL+F5"

Also, on occasion if the upload has been interrupted and not done properly. It might be worth manually replacing the file in the directory below and upload with your FTP software (or cPanel).

....\includes\templates\tableau\images\logo.png

Good luck

orento:

When the new version will be available for download? I can't seem to find it, thanks!

Check our website (click signature).

Using 1.5.5e

Detail pages 404 out. nothing in php logs. I can't see what's going wrong. Any pointers would be appreciated.

http://whatwouldwaltdo.com/Cart2017

The details page (hovering over one of the "New Products") is attempting to view the non-standard main_info page. I don't know if that's part of the template's changes ...

This looks like a core file has been overwritten causing issues. Re-upload your core version of zen 1.5.5 and test again before applying template.

This template is for version 1.54 and I have had problems trying to update for 1.5.5e recently. Decided to run it with 1.54 only. Different attempts caused different issues.

Shame possibly the best free out of the box responsive template available or here. 🙂

Best of luck.

We'll get a front-end developer to look into the issues with 1.5.5e. Thank you for the positive feedback!

I have ZC 1.5.3 and just installed Tableau 1.9.3, for some reason the slider is not displaying anything and I had to manually configure the template through SQL, because the Configuration never showed up, What I want to do is to be able to display the slider and fix a weird problem that completely hides all the carousel images, and even if I refresh the screen ... they remain that way. My live store is my signature.

numinix:

We'll get a front-end developer to look into the issues with 1.5.5e. Thank you for the positive feedback!

How is this coming? I'm quite anxious.

Hi wonder if anyone else has experienced this issue. Ithought at first it might be related to another module, but hainbg turned that module off I am still having this problem:

When I load a product into the shopping cart and then go to checkout I get an ERR_TOO_MANY_REDIRECTS.

If I then hit the back button and try again the checkout page (FEC from the tableau install) comes up properly. GO back to the cart and add a product or change a qty and go to check out again and the error ERR_TOO_MANY_REDIRECTS appears again. Does not matter what browser the checkout pages do not load.

If I go and turn off the COWOA and FEC then I get the old 3 step checkout appearing and no error when going from cart to checkout.

This issue has started in the last week or two and I am not aware of any changes to the site to have caused this. I have had a long discussion about the .htaccess redirects on another post in the forum and that did not solve the issue.

I have now narrowed it down to the FEC COWOA which was installed originally when I installed the tableau template.

Running zc 1.5.4 and version 2.1.2 of FEC.

Any pointers greatly appreciated as customers clearly cannot checkout without this issue occurring.

okay,

I have now spent all day upgrading to the latest CSS/JS loader, I have gone to the latest FEC from Numinix site for both.

I cannot replicate my issue on my home server. Yet I still cannot get from shopping cart to checkout pages when FEC is turned on on my live site.

How can I trap this error / or debug this?