Tableau Responsive Theme - Support Thread

Just as an additional question.

If I turn off the FEC and COWOA I get the 3 step check out but the final page has no css. How do I get that back... It seems as thout stylesheet_reset is overriding the CSS for the page and I cannot get it arranged so it is readable.

Hope some one can help break me free me from this very frustrating day.

the url when I go from the shopping cart to the checkout page the url that is set first time is mysite/index.php?main_page=checkout

on a refresh of the cart and then click through it becomes mysite/index.php?main_page=checkout&fecaction=null this takes the user through to check out. What is causing it to set the &fecaction=null part of the URL and therefore get through to the correct page. Whis is it not going through in the first instance.

Is this mod DOA?

THANK YOU for making your hard work available to us. Much appreciated.

TODAY, I downloaded and installed your theme as per the instructions. Edited the admin header file and inserted the script.

Logged into the admin and some stuff ran.

When I go to the Template Manager, I can activate the template but the Configure Button and Details button do nothing. Not only yours but the other default templates do nothing also.

It installed IH4 but in the Image menu the options to change where there, but the titles and instructions for the options did not display

In the front end there is no slideshow, no Define_Main_Page and the Categories link drops down but the one category I populated will not show products.

http://www.chargerpros.com

Zen Cart 1.5.5e

 **Database Patch Level:  1.5.5**

v1.5.5e [2017-08-06 10:48:54] (New Installation-v155e)
v1.5.5e [2017-08-06 10:48:54] (New Installation-v155e)

   **Server OS:** Linux 3.12.74-20170622.151.ELK6.x86_64 
   **Server Date:** 08/06/2017 13:42:49  
   **Server Up Time:**  13:42:49 up 4 days, 22:21,  0 users,  load average: 11.83, 14.82, 17.45
   **HTTP Server:** Apache
   **PHP Version:** 7.0.12 (Zend: 3.0.0)
   **PHP File Uploads:** On
   **Upload Max Size:** 64M
   **PHP Memory Limit:** 256M

  **POST Max Size:** 64M
   **Database:** MySQL 5.6.32-78.1-log
   **Database Host:** localhost (127.0.0.1)
   **Database Date:** 08/06/2017 13:42:49
   **Database Data Size:** 350 kB
   **Database Index Size:** 441 kB
   **MySQL Slow Query Log Status:** On
   **MySQL Slow Query Log File:** /var/log/slow-queries.log
   **MySQL Mode:** NO_ENGINE_SUBSTITUTION

It killed my website, glad I had a full backup of the files and database.

Uploaded the files as instructed - storefront ERROR 500 - Admin had errors

Tried to install the template from admin and everything crashed.

Ran the DB uninstall and manually removed each file from the server and my site was still dead.

Deleted all the files from the server and uploaded the backup files and got the website back but some settings had to be reset - I guess the some database settings were changed when I tried to install the template from admin.

Not going to try this one ever again.

I've been working on upgrading to the latest ZC and Tableau the last two days and it seems to be working fairly well, after some troubleshooting. There are three issues that I think may be bugs in the template and I'm hoping someone has figured out fixes.

1. The Hero slider does not automatically rotate through the images like it did in previous versions. Also, the text is not overlayed correctly.

2. When I click to enlarge a product image, it shows the small thumbnail, not the largest. However, it's only the first image that is small...if I scroll through the additional images, they are all large.

3. The Best Sellers carousel shows certain products are on sale, but they are not. They were on sale at one time, but the sales have expired.

I'd be grateful if you could help get this working correctly.

Thanks!

Does anyone know if there is a forum thread for Tableau 2? I just tried to install it on a test cart and it completely broke my storefront. Thankfully it's a cart that's just in a test environment so no harm done. But I'd like to try to get it to work since it looks like Tableau (1) doesn't support 1.5.5 (Maybe it does?)

Need to find some template (besides classic green) that will work with 1.5.5 The template I'm using in my live shop, Azienda, apparently does not work with 1.5.5 and I really need to upgrade my store.

I had the same issue testing out the new Tableau2. It is easily fixed. There is an extra trailing curly brace on line 83 of
html_header.php

This file is found in:
catalog/includes/templates/tableau2/common

the last couple of lines of the original file as shown below include the code to be REMOVED. You can delete the top three lines shown or just the one with the }.

Don't forget to upload it and always backup your site beforehand.

<?php
}
?>
<?php // NOTE: Blank line following is intended: ?>

The fix is in.

Hi I installed this fantastic template, all it is ok but doesn't work clicking on configure template on admin.

I used a fresh install of zencart 1.5.5d and tableau 2.

Please if you can how to solve, I need this template because I can change all templates part in a simple way.
Thanks

So I all I did was upload the tableau2 files to my 1.5.5e install per the instructions
Have not accessed Admin at all yet
Front end of the site still comes up but the Admin side is now done with the old:
WARNING: An Error occurred, please refresh the page and try again.
Any help interpreting the error would be greatly appreciated
Error Log file looks like this:

[23-Nov-2017 19:23:39 America/Chicago] Request URI: /ZC155e/speNd-BZx-scrAp/login.php?camefrom=index.php, IP address: 107.204.159.118
#1 trigger_error() called at [/home2/wildstee/public_html/ZC155e/includes/classes/db/mysql/query_factory.php:167]
#2 queryFactory->show_error() called at [/home2/wildstee/public_html/ZC155e/includes/classes/db/mysql/query_factory.php:139]
#3 queryFactory->set_error() called at [/home2/wildstee/public_html/ZC155e/includes/classes/db/mysql/query_factory.php:266]
#4 queryFactory->Execute() called at [/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/installers/css_js_loader/2_1_0.php:7]
#5 include(/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/installers/css_js_loader/2_1_0.php) called at [/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/init_includes/init_css_js_loader_config.php:45]
#6 require(/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/init_includes/init_css_js_loader_config.php) called at [/home2/wildstee/public_html/ZC155e/includes/autoload_func.php:48]
#7 require(/home2/wildstee/public_html/ZC155e/includes/autoload_func.php) called at [/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/application_top.php:171]
#8 require(/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/application_top.php) called at [/home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/login.php:9]

[23-Nov-2017 19:23:39 America/Chicago] PHP Fatal error: 1062:Duplicate entry 'MINIFY_STATUS_CSS' for key 'unq_config_key_zen' :: INSERT INTO configuration (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES
('Minify CSS', 'MINIFY_STATUS_CSS', 'false', 'Minifying will speed up your site's loading speed by combining and compressing CSS files (valid CSS is required).', 64, 10, NOW(), NOW(), NULL, 'zen_cfg_select_option(array('true', 'false'),'),
('Minify JavaScript', 'MINIFY_STATUS_JS', 'false', 'Minifying will speed up your site's loading speed by combining and compressing JavaScript files (valid JavaScript is required).', 64, 10, NOW(), NOW(), NULL, 'zen_cfg_select_option(array('true', 'false'),'); ==> (as called by) /home2/wildstee/public_html/ZC155e/speNd-BZx-scrAp/includes/installers/css_js_loader/2_1_0.php on line 7 <== in /home2/wildstee/public_html/ZC155e/includes/classes/db/mysql/query_factory.php on line 167

Hi numinix,
first, than you for you great template tableau.
I have some problems with new versions. Here https://shop.mriha.cz is version 1.6.14 from https://www.zen-cart.com, it seem working OK. But after update to last version 1.9.6 from original website https://www.numinix.com/templates/zen-cart-templates/tableau-for-zen-cart-dl-936 - test instalation here: https://zentest.mriha.cz carousel and banner with photo skyhigt not working. Can you help me please?

./includes/templates/tableau/jscript/jquery/jquery_quick_checkout.js contains a call to check_payment_form, which is undefined. Does anyone have a working copy of this code?

swguy:

./includes/templates/tableau/jscript/jquery/jquery_quick_checkout.js contains a call to check_payment_form, which is undefined. Does anyone have a working copy of this code?
Sorry for the late response Scott.

That file should only get loaded if you have Fast and Easy Ajax Checkout installed. And that plugin comes with the function you are referencing.

Eddie_cz:

Hi numinix,
first, than you for you great template tableau.
I have some problems with new versions. Here https://shop.mriha.cz is version 1.6.14 from https://www.zen-cart.com, it seem working OK. But after update to last version 1.9.6 from original website https://www.numinix.com/templates/zen-cart-templates/tableau-for-zen-cart-dl-936 - test instalation here: https://zentest.mriha.cz carousel and banner with photo skyhigt not working. Can you help me please?
We mistakenly included our Flexslider Responsive Slideshow plugin in the initial release of this template. We've since removed it and you'll need that plugin separately. The carousels below the banner should be working though. We have a free plugin called Home Page Product Carousels you can try installing.

I hope somebody can help me with this situation, after installing the last version of the Tableau template 1.9.9 I cannot login into the Admin area this is what I get: "WARNING: An Error occurred, please refresh the page and try again."

After checking the log folder this is the situation:

PHP Fatal error:  10640You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' '1', 'truefalse')' at line 1 :: INSERT INTO template_configuration (template_configuration_title, template_configuration_tab, template_configuration_tab_section, template_configuration_key, template_configuration_value, template_configuration_description, template_configuration_group_id, sort_order, set_function) VALUES ('Show Subcategory in Product Listing', 'Home', 'Listing', 'SHOW_ALL_PRODUCTS_INSTEAD_OF_SUB_CATEGORIES', 'true', 'Show Sub-category instead of all products in the category', , '1', 'truefalse') ==> (as called by) /home2/argos33/public_html/XXXX/Admin/includes/installers/tableau/1_9_9.php on line 2 <== in /home2/argos33/public_html/XXXX/includes/classes/db/mysql/query_factory.php on line 171

My server MySQL Database is 5.5.x

I appreciate your help in this matter. Thanks.

Zencart v1.5.5f

I am using Tableau2, with problems with registration. On my registration page against 'Country' I am getting the warning 'WARNING: An Error occurred, please refresh the page and try again'.

Error log;

[18-May-2018 12:45:40 Europe/London] Request URI: /index.php?main_page=create_account, IP address: 10.70.102.40
#1 trigger_error() called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/classes/db/mysql/query_factory.php:171]
#2 queryFactory->show_error() called at [/homepages/20/dxxxxx/htdocs/shops/ebookshop/includes/classes/db/mysql/query_factory.php:143]
#3 queryFactory->set_error() called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/classes/db/mysql/query_factory.php:270]
#4 queryFactory->Execute() called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/functions/functions_lookups.php:47]
#5 zen_get_countries() called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/functions/html_output.php:541]
#6 zen_get_country_list() called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/templates/tableau2/templates/tpl_modules_create_account.php:86]
#7 require(/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/templates/tableau2/templates/tpl_modules_create_account.php) called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/templates/tableau2/templates/tpl_create_account_default.php:22]
#8 require(/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/templates/tableau2/templates/tpl_create_account_default.php) called at [/homepages/20/ dxxxxx/htdocs/shops/ebookshop/includes/templates/tableau2/common/tpl_main_page.php:179]
#9 require(/homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/templates/tableau2/common/tpl_main_page.php) called at [/homepages/20/ dxxxxx /htdocs/shops/ebookshop/index.php:97]

[18-May-2018 12:45:40 Europe/London] PHP Fatal error: 1054:Unknown column 'status' in 'where clause' :: select countries_id, countries_name
from kj4c_countries where status != 0 order by countries_name ==> (as called by) /homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/functions/functions_lookups.php on line 47 <== in /homepages/20/ dxxxxx /htdocs/shops/ebookshop/includes/classes/db/mysql/query_factory.php on line 171

The only plugin add is 'display logs'

The problem is not with the template it is with the installation of v1.5.5f

Hi.

A couple of questions. I have been processing changes to a couple of sites and wanted to update to Tableau2 (downloaded latest versions from Numinix website).

1. Where is the official Tableau 2 forum?
   It's not listed on the template download page on zen cart, the installation instructions give a "GitHub" link that is dead and nothing in their search gives any joy. General "Google" searches sends me to either this forum or some other software with a similar name.

2. The "homepagebanner" isn't working! Is it working for anyone else?
   It was, I originally installed an older version of Tableau 2 and I remember it was fine, but can I find that version... No. I have download every available version but it appears to be broke in all of them.
   It isn't working on the Numinix demo site, my GoDaddy testing server or Geekhost either!! I have investigated this issue as much as I can but no joy yet. The Developer Tools built in to Edge and Internet Explorer both highlight SCRIPT5009: 'jQuery' is undefined "perf_trace {"name": "e2e", "parent": "PageEvents.BIGPIPE_ONLOAD"}:.

Numinix - I have attempted to contact you via your website to let you know that your demo is playing up but your ticket submission won't work for me on the report a bug function.

Any help gratefully received.

Regards

SpaceMonkey:

2. The "homepagebanner" isn't working! Is it working for anyone else?
   It was, I originally installed an older version of Tableau 2 and I remember it was fine, but can I find that version... No. I have download every available version but it appears to be broke in all of them.
   It isn't working on the Numinix demo site, my GoDaddy testing server or Geekhost either!! I have investigated this issue as much as I can but no joy yet. The Developer Tools built in to Edge and Internet Explorer both highlight SCRIPT5009: 'jQuery' is undefined "perf_trace {"name": "e2e", "parent": "PageEvents.BIGPIPE_ONLOAD"}:.

Hi again,

Okay all errors gone now in the developers tools (ie11 & edge) :D. BUT still the homepagebanner won't scroll :(. Anyone actually got it scrolling their banners yet?

A really simple fix that removed one of the errors is as follows.

1. Login to your admin and select Banner Manager from Tools.
2. Highlight and select edit for the homepagebanner.
3. Now remove the closing tag from the div opening tag. Simple typo I think. Example

<div class="banner"/><p>The sky is the limit!</p></div>

Change to:

<div class="banner"><p>The sky is the limit!</p></div>

Hope that helps someone. :smile: