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One-Page Checkout [Support Thread]

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7 Nov 2021, 10:29 PM
#2082
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carbonless

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Re: One-Page Checkout [Support Thread]

lat9:

Turns out I'd provided a solution in the post referenced by the above GitHub issue: https://www.zen-cart.com/showthread.php?220781-One-Page-Checkout-Support-Thread&p=1384427#post1384427

Actually, the problem I'm having is the payment method, I believe. It wont let the payment method be selected.

There is ONLY ONE payment method and its the MONEYORDER mod.

I had already made the referenced change above before posting.

OTHER THOUGHTS?

7 Nov 2021, 10:40 PM
#2083
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Re: One-Page Checkout [Support Thread]

In looking back at my notes, the error issued was resolved with the fix you suggested... and to clarify, I cant select the payment method.

8 Nov 2021, 1:38 PM
#2084
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Re: One-Page Checkout [Support Thread]

Are there additional jQuery/javascript issues? Use your browser's 'developer tools' to view the console-log.

8 Nov 2021, 10:50 PM
#2085
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Re: One-Page Checkout [Support Thread]

lat9:

Are there additional jQuery/javascript issues? Use your browser's 'developer tools' to view the console-log.

These are the rseults when its activated:

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (success.png, line 0)
[Log] Missing #ottotal > div:first-child (jquery.checkout_one.min.js, line 5)
[Log] Missing #otshipping (jquery.checkout_one.min.js, line 5)
[Log] setFormSubmitButton, payment-module: moneyorder (jquery.checkout_one.min.js, line 5)
[Log] Showing "confirm" (jquery.checkout_one.min.js, line 5)
[Log] Setting orderConfirmed (0), submitter (null) (jquery.checkout_one.min.js, line 5)
[Log] jQuery version: 3.5.1 (jquery.checkout_one.min.js, line 5)

[Attachment no longer available]

8 Nov 2021, 10:59 PM
#2086
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Re: One-Page Checkout [Support Thread]

other screen shots
Attachment 19803

Attachment 19804

9 Nov 2021, 12:38 PM
#2087
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Re: One-Page Checkout [Support Thread]

Carbonless:

These are the rseults when its activated:

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (success.png, line 0)
[Log] Missing #ottotal > div:first-child (jquery.checkout_one.min.js, line 5)
[Log] Missing #otshipping (jquery.checkout_one.min.js, line 5)
[Log] setFormSubmitButton, payment-module: moneyorder (jquery.checkout_one.min.js, line 5)
[Log] Showing "confirm" (jquery.checkout_one.min.js, line 5)
[Log] Setting orderConfirmed (0), submitter (null) (jquery.checkout_one.min.js, line 5)
[Log] jQuery version: 3.5.1 (jquery.checkout_one.min.js, line 5)
[Attachment no longer available]
There's some kind of PHP-related error during the checkout; check your site's /logs sub-directory for additional information.

11 Nov 2021, 2:33 PM
#2088
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Re: One-Page Checkout [Support Thread]

Currently running OPC 2.3.9, bootstrap 3.15., Zen 1.5.7c

I have had a weird "error" of sorts, and I'm not sure if it is something caused by OPC, or if it is an error with PayPal.

Yesterday I had a duplicate order that came through 2 seconds after the first. The below CURL log came through at the same exact time as the first order (personal information redacted by me with XXXX);

2021-11-10 02:46:50
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers: 
Array
(
    [0] => Content-Type: text/namevalue
    [1] => X-VPS-Timeout: 90
    [2] => X-VPS-VIT-Client-Type: PHP/cURL
    [3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
    [4] => X-VPS-VIT-Integration-Version: 1.5.7
)


Request Parameters: {DoDirectPayment} 
Array
(
    [ACCT] => ************XXXXX
    [AMT] => 99.79
    [BUTTONSOURCE] => ZenCart-DP_us
    [CARDISSUE] => 
    [CITY] => Portland
    [COUNTRYCODE] => US
    [CREDITCARDTYPE] => Visa
    [CUSTOM] => DP-23021-1636577207
    [CVV2] => ***
    [EMAIL] => XXXXX
    [EXPDATE] => XXXXX
    [FIRSTNAME] => XXXXX
    [INVNUM] => 23021-1636577207-[sicassracingcom]
    [IPADDRESS] => 76.27.207.119
    [ITEMAMT] => 84.9
    [LASTNAME] => XXXXX
    [L_AMT0] => 44.95
    [L_AMT1] => 39.95
    [L_NAME0] => KTM Bar Mounted Hi/Lo/Off Headlight switch [316] Switch Type: 2005-20 KTM Factory Headlight *NOT 2007-20 EXC
    [L_NAME1] => KTM/HQV Front Brake Switch Kit - M10x1.00 [167]
    [L_NUMBER0] => 26-030T
    [L_NUMBER1] => 26-036
    [L_QTY0] => 1
    [L_QTY1] => 1
    [NOTIFYURL] => https://sicassracing.com/store/ipn_main_handler.php
    [PAYMENTACTION] => Sale
    [PAYMENTREQUEST_0_PAYMENTACTION] => Sale
    [PHONENUM] => XXXXX
    [SHIPPINGAMT] => 14.89
    [SHIPTOCITY] => Portland
    [SHIPTOCOUNTRYCODE] => US
    [SHIPTONAME] => XXXXX
    [SHIPTOSTATE] => XXXXX
    [SHIPTOSTREET] => XXXXX
    [SHIPTOZIP] => XXXXX
    [STATE] => XXXXX
    [STREET] => XXXXX
    [ZIP] => XXXXX
    [METHOD] => DoDirectPayment
    [CURRENCYCODE] => USD
    [USER] => XXXXXXXXXXXXXX
    [PWD] => ****************
    [VERSION] => 124.0
    [SIGNATURE] => ****************************************************Nui4
)


Response: 
Array
(
    [TIMESTAMP] => 2021-11-10T20:46:50Z
    [CORRELATIONID] => 5a8445f99fbf3
    [ACK] => Failure
    [VERSION] => 124.0
    [BUILD] => 56068150
    [L_ERRORCODE0] => 10536
    [L_SHORTMESSAGE0] => Invalid Data
    [L_LONGMESSAGE0] => The transaction was refused as a result of a duplicate invoice ID supplied.  Attempt with a new invoice ID
    [L_SEVERITYCODE0] => Error
    [AMT] => 99.79
    [CURRENCYCODE] => USD
    [CURL_ERRORS] => 
)


DoDirectPayment, Elapsed: 2840ms -- Failure

TIMESTAMP=2021%2d11%2d10T20%3a46%3a50Z&CORRELATIONID=5a8445f99fbf3&ACK=Failure&VERSION=124%2e0&BUILD=56068150&L_ERRORCODE0=10536&L_SHORTMESSAGE0=Invalid%20Data&L_LONGMESSAGE0=The%20transaction%20was%20refused%20as%20a%20result%20of%20a%20duplicate%20invoice%20ID%20supplied%2e%20%20Attempt%20with%20a%20new%20invoice%20ID&L_SEVERITYCODE0=Error&AMT=99%2e79&CURRENCYCODE=USD&CURL_ERRORS=

Could this be caused by a poor mobile connection? Or possibly the customer refreshing the page during payment processing?

This has happened once before a few weeks back (on OPC 2.3.8), and 3 orders were processed through. All 1 second apart. Any insight would be greatly appreciated.

11 Nov 2021, 6:21 PM
#2089
lat9 avatar

lat9

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Re: One-Page Checkout [Support Thread]

mikestaps:

Currently running OPC 2.3.9, bootstrap 3.15., Zen 1.5.7c

I have had a weird "error" of sorts, and I'm not sure if it is something caused by OPC, or if it is an error with PayPal.

Yesterday I had a duplicate order that came through 2 seconds after the first. The below CURL log came through at the same exact time as the first order (personal information redacted by me with XXXX);

2021-11-10 02:46:50

(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 90
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
[4] => X-VPS-VIT-Integration-Version: 1.5.7
)

Request Parameters: {DoDirectPayment}
Array
(
[ACCT] => ************XXXXX
[AMT] => 99.79
[BUTTONSOURCE] => ZenCart-DP_us
[CARDISSUE] =>
[CITY] => Portland
[COUNTRYCODE] => US
[CREDITCARDTYPE] => Visa
[CUSTOM] => DP-23021-1636577207
[CVV2] => ***
[EMAIL] => XXXXX
[EXPDATE] => XXXXX
[FIRSTNAME] => XXXXX
[INVNUM] => 23021-1636577207-[sicassracingcom]
[IPADDRESS] => 76.27.207.119
[ITEMAMT] => 84.9
[LASTNAME] => XXXXX
[L_AMT0] => 44.95
[L_AMT1] => 39.95
[L_NAME0] => KTM Bar Mounted Hi/Lo/Off Headlight switch [316] Switch Type: 2005-20 KTM Factory Headlight *NOT 2007-20 EXC
[L_NAME1] => KTM/HQV Front Brake Switch Kit - M10x1.00 [167]
[L_NUMBER0] => 26-030T
[L_NUMBER1] => 26-036
[L_QTY0] => 1
[L_QTY1] => 1
[NOTIFYURL] => https://sicassracing.com/store/ipn_main_handler.php
[PAYMENTACTION] => Sale
[PAYMENTREQUEST_0_PAYMENTACTION] => Sale
[PHONENUM] => XXXXX
[SHIPPINGAMT] => 14.89
[SHIPTOCITY] => Portland
[SHIPTOCOUNTRYCODE] => US
[SHIPTONAME] => XXXXX
[SHIPTOSTATE] => XXXXX
[SHIPTOSTREET] => XXXXX
[SHIPTOZIP] => XXXXX
[STATE] => XXXXX
[STREET] => XXXXX
[ZIP] => XXXXX
[METHOD] => DoDirectPayment
[CURRENCYCODE] => USD
[USER] => XXXXXXXXXXXXXX
[PWD] => ****************
[VERSION] => 124.0
[SIGNATURE] => ****************************************************Nui4
)

Response:
Array
(
[TIMESTAMP] => 2021-11-10T20:46:50Z
[CORRELATIONID] => 5a8445f99fbf3
[ACK] => Failure
[VERSION] => 124.0
[BUILD] => 56068150
[L_ERRORCODE0] => 10536
[L_SHORTMESSAGE0] => Invalid Data
[L_LONGMESSAGE0] => The transaction was refused as a result of a duplicate invoice ID supplied. Attempt with a new invoice ID
[L_SEVERITYCODE0] => Error
[AMT] => 99.79
[CURRENCYCODE] => USD
[CURL_ERRORS] =>
)

DoDirectPayment, Elapsed: 2840ms -- Failure

TIMESTAMP=2021%2d11%2d10T20%3a46%3a50Z&CORRELATIONID=5a8445f99fbf3&ACK=Failure&VERSION=124%2e0&BUILD=56068150&L_ERRORCODE0=10536&L_SHORTMESSAGE0=Invalid%20Data&L_LONGMESSAGE0=The%20transaction%20was%20refused%20as%20a%20result%20of%20a%20duplicate%20invoice%20ID%20supplied%2e%20%20Attempt%20with%20a%20new%20invoice%20ID&L_SEVERITYCODE0=Error&AMT=99%2e79&CURRENCYCODE=USD&CURL_ERRORS=

> 
> Could this be caused by a poor mobile connection? Or possibly the customer refreshing the page during payment processing?
> 
> This has happened once before a few weeks back (on OPC 2.3.8), and 3 orders were processed through. All 1 second apart. Any insight would be greatly appreciated.
That could have been either of the conditions you listed.  If you've got access to your site's "Raw Access Logs" (usually available via cPanel), you could search that log for the customer's IP address to see how they traversed through the site.  That would also provide indication regarding the possibility of a "page refresh" during the checkout-process step.
11 Nov 2021, 6:46 PM
#2090
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mikestaps

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Re: One-Page Checkout [Support Thread]

Shoot... the server deletes the raw access logs every 24hrs. I made a change so it will archive them from now on. Thanks for the tip on how to look up what could be happening.

11 Nov 2021, 7:28 PM
#2091
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Re: One-Page Checkout [Support Thread]

mikestaps:

Shoot... the server deletes the raw access logs every 24hrs. I made a change so it will archive them from now on. Thanks for the tip on how to look up what could be happening.
Sounds good; if you need help reading through those logs, let me know via PM (those logs tend to be massive).

12 Nov 2021, 12:41 AM
#2092
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Re: One-Page Checkout [Support Thread]

lat9:

There's some kind of PHP-related error during the checkout; check your site's /logs sub-directory for additional information.

I have added additional payment method COD and it now allows to choose a payment method, but when clicking CONFIRM order, it recycles back to the cart with the message " Your order's details have changed. Please review the current values and re-submit."

No error log, no debug file.

webmaster tools - debugger displays no errors....

I'll PM you. May need some eyes on help.

12 Nov 2021, 12:15 PM
#2093
lat9 avatar

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Re: One-Page Checkout [Support Thread]

Carbonless:

I have added additional payment method COD and it now allows to choose a payment method, but when clicking CONFIRM order, it recycles back to the cart with the message " Your order's details have changed. Please review the current values and re-submit."

No error log, no debug file.

webmaster tools - debugger displays no errors....

I'll PM you. May need some eyes on help.
Assuming that you've got a version of OPC later than v2.3.5 installed, this (https://github.com/lat9/one_page_checkout/blob/master/pages/debugging_redirect.md) online document will guide you through the use of the developer-only admin tool that will identify the source of the redirect issue.

12 Nov 2021, 5:40 PM
#2094
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Re: One-Page Checkout [Support Thread]

lat9:

Assuming that you've got a version of OPC later than v2.3.5 installed, this (https://github.com/lat9/one_page_checkout/blob/master/pages/debugging_redirect.md) online document will guide you through the use of the developer-only admin tool that will identify the source of the redirect issue.

Thank you for the direction to the tool... here are my reports findings:

2021-11-11 23:41:22: Found a redirection back to checkout_one, difference follows.

'securityToken' => 'c80301d8585d8a00e171ae396fbf86b4', 'customers_host_address' => 'XXXXXXXXX', 'opc' => OnePageCheckout::__set_state(array( 'isGuestCheckoutEnabled' => false, 'registeredAccounts' => false, 'guestIsActive' => false, 'isEnabled' => true, 'tempAddressValues' => array ( 'ship' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), 'bill' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), ), 'guestCustomerInfo' => NULL, 'guestCustomerId' => 387, 'tempBilltoAddressBookId' => 409, 'tempSendtoAddressBookId' => 410, 'dbStringType' => 'stringIgnoreNull', 'customerInfoOk' => NULL, 'billtoTempAddrOk' => NULL, 'sendtoTempAddrOk' => NULL, 'isVirtualOrder' => false, 'billtoAddressChangeable' => true, 'sendtoAddressChangeable' => true, 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), 'label_params' => ' class="inputLabel"', )), 'cartID' => '03036', 'cart' => shoppingCart::__set_state(array( 'contents' => array ( '388:02ceb4e351ae54ea1a80576b1c568b42' => array ( 'qty' => '1', 'attributes' => array ( 5 => '13', 2 => '6', ), ), ), 'total' => 9.5, 'weight' => 0, 'cartID' => '03036', 'content_type' => 'physical', 'free_shipping_item' => 0, 'free_shipping_weight' => 0, 'free_shipping_price' => 0.0, 'download_count' => 0, 'total_before_discounts' => 9.5, 'display_debug_messages' => false, 'flag_duplicate_msgs_set' => false, 'flag_duplicate_quantity_msgs_set' => array ( ), 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), )), 'check_valid_prod' => true, 'language' => 'english', 'languages_id' => 1, 'languages_code' => 'en', 'layoutType' => 'legacy', 'currency' => 'USD', 'today_is' => '2021-11-11', 'updateExpirations' => true, 'antispam_fieldname' => 'M1Lwj46n2U', 'session_counter' => true, 'customers_ip_address' => '184.170.174.172', 'valid_to_checkout' => true, 'cart_errors' => '', 'emp_admin_login' => true, 'emp_admin_id' => 1, 'emp_customer_email_address' => 'XXXXX', 'customer_id' => '1', 'customers_email_address' => 'XXXXX', 'customer_default_address_id' => '1', 'customers_authorization' => '0', 'customer_first_name' => 'Kevin', 'customer_last_name' => 'XXXXX', 'customer_country_id' => '223', 'customer_zone_id' => '23', 'billto' => '1', 'sendto' => '1', 'shipping_weight' => 3.0, 'shipping' => array ( 'id' => 'storepickup_storepickup0', 'title' => 'Store Pickup (Store Pickup (Oak Park Temple - 1235 N Harlem Ave - Oak Park))', 'cost' => '0.00', ), 'cot_gv' => '0.00', 'order_current_total' => '0', ) '$9.50', )

Report completed.

12 Nov 2021, 5:53 PM
#2095
lat9 avatar

lat9

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Re: One-Page Checkout [Support Thread]

Carbonless:

Thank you for the direction to the tool... here are my reports findings:

2021-11-11 23:41:22: Found a redirection back to checkout_one, difference follows.

'securityToken' => 'c80301d8585d8a00e171ae396fbf86b4', 'customers_host_address' => 'XXXXXXXXX', 'opc' => OnePageCheckout::__set_state(array( 'isGuestCheckoutEnabled' => false, 'registeredAccounts' => false, 'guestIsActive' => false, 'isEnabled' => true, 'tempAddressValues' => array ( 'ship' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), 'bill' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), ), 'guestCustomerInfo' => NULL, 'guestCustomerId' => 387, 'tempBilltoAddressBookId' => 409, 'tempSendtoAddressBookId' => 410, 'dbStringType' => 'stringIgnoreNull', 'customerInfoOk' => NULL, 'billtoTempAddrOk' => NULL, 'sendtoTempAddrOk' => NULL, 'isVirtualOrder' => false, 'billtoAddressChangeable' => true, 'sendtoAddressChangeable' => true, 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), 'label_params' => ' class="inputLabel"', )), 'cartID' => '03036', 'cart' => shoppingCart::__set_state(array( 'contents' => array ( '388:02ceb4e351ae54ea1a80576b1c568b42' => array ( 'qty' => '1', 'attributes' => array ( 5 => '13', 2 => '6', ), ), ), 'total' => 9.5, 'weight' => 0, 'cartID' => '03036', 'content_type' => 'physical', 'free_shipping_item' => 0, 'free_shipping_weight' => 0, 'free_shipping_price' => 0.0, 'download_count' => 0, 'total_before_discounts' => 9.5, 'display_debug_messages' => false, 'flag_duplicate_msgs_set' => false, 'flag_duplicate_quantity_msgs_set' => array ( ), 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), )), 'check_valid_prod' => true, 'language' => 'english', 'languages_id' => 1, 'languages_code' => 'en', 'layoutType' => 'legacy', 'currency' => 'USD', 'today_is' => '2021-11-11', 'updateExpirations' => true, 'antispam_fieldname' => 'M1Lwj46n2U', 'session_counter' => true, 'customers_ip_address' => '184.170.174.172', 'valid_to_checkout' => true, 'cart_errors' => '', 'emp_admin_login' => true, 'emp_admin_id' => 1, 'emp_customer_email_address' => 'XXXXX', 'customer_id' => '1', 'customers_email_address' => 'XXXXX', 'customer_default_address_id' => '1', 'customers_authorization' => '0', 'customer_first_name' => 'Kevin', 'customer_last_name' => 'XXXXX', 'customer_country_id' => '223', 'customer_zone_id' => '23', 'billto' => '1', 'sendto' => '1', 'shipping_weight' => 3.0, 'shipping' => array ( 'id' => 'storepickup_storepickup0', 'title' => 'Store Pickup (Store Pickup (Oak Park Temple - 1235 N Harlem Ave - Oak Park))', 'cost' => '0.00', ), 'cot_gv' => '0.00', 'order_current_total' => '0', ) '$9.50', )

Report completed.
Unfortunately, that report contains visual highlights identifying the differences. Perhaps a screenshot?

12 Nov 2021, 9:03 PM
#2096
carbonless avatar

carbonless

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Re: One-Page Checkout [Support Thread]

lat9:

Unfortunately, that report contains visual highlights identifying the differences. Perhaps a screenshot?

Attachment 19806This is the pop up when the SHOPPING CART link is clicked on

Attachment 19807when on the OPC screen, I am unable to select the payment method

Attachment 19808If I dont select the payment method and click CONFIRM, then this is the screen that pops up

12 Nov 2021, 9:09 PM
#2097
carbonless avatar

carbonless

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Re: One-Page Checkout [Support Thread]

2021-11-12 00:33:36: Found a redirection back to checkout_one, difference follows.

'securityToken' => '4328074e8aa405137db9cdfefac82a42', 'customers_host_address' => 'xxxxx', 'opc' => OnePageCheckout::__set_state(array( 'isGuestCheckoutEnabled' => false, 'registeredAccounts' => false, 'guestIsActive' => false, 'isEnabled' => true, 'tempAddressValues' => array ( 'ship' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), 'bill' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), ), 'guestCustomerInfo' => NULL, 'guestCustomerId' => 387, 'tempBilltoAddressBookId' => 409, 'tempSendtoAddressBookId' => 410, 'dbStringType' => 'stringIgnoreNull', 'customerInfoOk' => NULL, 'billtoTempAddrOk' => NULL, 'sendtoTempAddrOk' => NULL, 'isVirtualOrder' => false, 'billtoAddressChangeable' => true, 'sendtoAddressChangeable' => true, 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), 'label_params' => ' class="inputLabel"', )), 'cartID' => '36390', 'cart' => shoppingCart::__set_state(array( 'contents' => array ( '388:02ceb4e351ae54ea1a80576b1c568b42' => array ( 'qty' => 1.0, 'attributes' => array ( 5 => 13, 2 => 6, ), ), ), 'total' => 9.5, 'weight' => 0.0, 'cartID' => '36390', 'content_type' => 'physical', 'free_shipping_item' => 0, 'free_shipping_weight' => 0, 'free_shipping_price' => 0.0, 'download_count' => 0, 'total_before_discounts' => 9.5, 'display_debug_messages' => false, 'flag_duplicate_msgs_set' => false, 'flag_duplicate_quantity_msgs_set' => array ( ), 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), )), 'check_valid_prod' => true, 'language' => 'english', 'languages_id' => 1, 'languages_code' => 'en', 'layoutType' => 'legacy', 'currency' => 'USD', 'today_is' => '2021-11-12', 'updateExpirations' => true, 'antispam_fieldname' => 'fZu6DnPc5i', 'session_counter' => true, 'customers_ip_address' => '184.170.174.172', 'valid_to_checkout' => true, 'cart_errors' => '', 'emp_admin_login' => true, 'emp_admin_id' => 1, 'emp_customer_email_address' => 'xxxxx', 'customer_id' => '1', 'customers_email_address' => '[email protected]', 'customer_default_address_id' => '1', 'customers_authorization' => '0', 'customer_first_name' => 'Kevin', 'customer_last_name' => 'xxxxx', 'customer_country_id' => '223', 'customer_zone_id' => '23', 'billto' => '1', 'sendto' => '1', 'shipping_weight' => 3.0, 'cot_gv' => '0.00', 'shipping' => array ( 'id' => 'storepickup_storepickup0', 'title' => 'Store Pickup (Store Pickup (Oak Park Temple - 1235 N Harlem Ave - Oak Park))', 'cost' => '0.00', ), 'new_products_id_in_cart' => '388:02ceb4e351ae54ea1a80576b1c568b42', 'order_current_total' => '0', ) '$9.50', )

[/HR]
2021-11-12 00:34:13: Found a redirection back to checkout_one, difference follows.

'securityToken' => '4328074e8aa405137db9cdfefac82a42', 'customers_host_address' => 'xxxxx', 'opc' => OnePageCheckout::__set_state(array( 'isGuestCheckoutEnabled' => false, 'registeredAccounts' => false, 'guestIsActive' => false, 'isEnabled' => true, 'tempAddressValues' => array ( 'ship' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), 'bill' => array ( 'gender' => '', 'company' => '', 'firstname' => '', 'lastname' => '', 'street_address' => '', 'suburb' => '', 'city' => '', 'postcode' => '', 'state' => '', 'country' => 223, 'country_id' => 223, 'zone_id' => 23, 'zone_name' => 'Illinois', 'address_book_id' => 0, 'selected_country' => 223, 'country_has_zones' => true, 'state_field_label' => '', 'show_pulldown_states' => true, 'error' => false, 'error_state_input' => false, 'validated' => false, ), ), 'guestCustomerInfo' => NULL, 'guestCustomerId' => 387, 'tempBilltoAddressBookId' => 409, 'tempSendtoAddressBookId' => 410, 'dbStringType' => 'stringIgnoreNull', 'customerInfoOk' => NULL, 'billtoTempAddrOk' => NULL, 'sendtoTempAddrOk' => NULL, 'isVirtualOrder' => false, 'billtoAddressChangeable' => true, 'sendtoAddressChangeable' => true, 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), 'label_params' => ' class="inputLabel"', )), 'cartID' => '36390', 'cart' => shoppingCart::__set_state(array( 'contents' => array ( '388:02ceb4e351ae54ea1a80576b1c568b42' => array ( 'qty' => 1.0, 'attributes' => array ( 5 => 13, 2 => 6, ), ), ), 'total' => 9.5, 'weight' => 0.0, 'cartID' => '36390', 'content_type' => 'physical', 'free_shipping_item' => 0, 'free_shipping_weight' => 0, 'free_shipping_price' => 0.0, 'download_count' => 0, 'total_before_discounts' => 9.5, 'display_debug_messages' => false, 'flag_duplicate_msgs_set' => false, 'flag_duplicate_quantity_msgs_set' => array ( ), 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), )), 'check_valid_prod' => true, 'language' => 'english', 'languages_id' => 1, 'languages_code' => 'en', 'layoutType' => 'legacy', 'currency' => 'USD', 'today_is' => '2021-11-12', 'updateExpirations' => true, 'antispam_fieldname' => 'fZu6DnPc5i', 'session_counter' => true, 'customers_ip_address' => '184.170.174.172', 'valid_to_checkout' => true, 'cart_errors' => '', 'emp_admin_login' => true, 'emp_admin_id' => 1, 'emp_customer_email_address' => 'xxxxx', 'customer_id' => '1', 'customers_email_address' => '[email protected]', 'customer_default_address_id' => '1', 'customers_authorization' => '0', 'customer_first_name' => 'Kevin', 'customer_last_name' => 'xxxxx', 'customer_country_id' => '223', 'customer_zone_id' => '23', 'billto' => '1', 'sendto' => '1', 'shipping_weight' => 3.0, 'cot_gv' => '0.00', 'shipping' => array ( 'id' => 'storepickup_storepickup0', 'title' => 'Store Pickup (Store Pickup (Oak Park Temple - 1235 N Harlem Ave - Oak Park))', 'cost' => '0.00', ), 'new_products_id_in_cart' => '388:02ceb4e351ae54ea1a80576b1c568b42', 'order_current_total' => '0', ) '$9.50', )

[/HR]
2021-11-12 00:37:15: Found a redirection back to checkout_one, difference follows.

'securityToken' => '4328074e8aa405137db9cdfefac82a42', 'customers_host_address' => 'xxxxx', 'opc' => OnePageCheckout::__set_state(array( 'isGuestCheckoutEnabled' => false, 'registeredAccounts' => false, 'guestIsActive' => false, 'isEnabled' => true, 'tempAddressValues' => NULL, 'guestCustomerInfo' => NULL, 'guestCustomerId' => 387, 'tempBilltoAddressBookId' => 409, 'tempSendtoAddressBookId' => 410, 'dbStringType' => 'stringIgnoreNull', 'customerInfoOk' => NULL, 'billtoTempAddrOk' => NULL, 'sendtoTempAddrOk' => NULL, 'isVirtualOrder' => false, 'billtoAddressChangeable' => true, 'sendtoAddressChangeable' => true, 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), 'label_params' => ' class="inputLabel"', )), 'cartID' => '36390', 'cart' => shoppingCart::__set_state(array( 'contents' => array ( '388:02ceb4e351ae54ea1a80576b1c568b42' => array ( 'qty' => 1.0, 'attributes' => array ( 5 => 13, 2 => 6, ), ), ), 'total' => 9.5, 'weight' => 0.0, 'cartID' => '36390', 'content_type' => 'physical', 'free_shipping_item' => 0, 'free_shipping_weight' => 0, 'free_shipping_price' => 0.0, 'download_count' => 0, 'total_before_discounts' => 9.5, 'display_debug_messages' => false, 'flag_duplicate_msgs_set' => false, 'flag_duplicate_quantity_msgs_set' => array ( ), 'observerAliases' => array ( 'NOTIFIY_ORDER_CART_SUBTOTAL_CALCULATE' => 'NOTIFY_ORDER_CART_SUBTOTAL_CALCULATE', ), )), 'check_valid_prod' => true, 'language' => 'english', 'languages_id' => 1, 'languages_code' => 'en', 'layoutType' => 'legacy', 'currency' => 'USD', 'today_is' => '2021-11-12', 'updateExpirations' => true, 'antispam_fieldname' => 'fZu6DnPc5i', 'session_counter' => true, 'customers_ip_address' => '184.170.174.172', 'valid_to_checkout' => true, 'cart_errors' => '', 'emp_admin_login' => true, 'emp_admin_id' => 1, 'emp_customer_email_address' => 'xxxxx', 'customer_id' => '1', 'customers_email_address' => 'xxxxx', 'customer_default_address_id' => '1', 'customers_authorization' => '0', 'customer_first_name' => 'Kevin', 'customer_last_name' => 'xxxxx', 'customer_country_id' => '223', 'customer_zone_id' => '23', 'billto' => '1', 'sendto' => '1', 'shipping_weight' => 3.0, 'cot_gv' => '0.00', 'shipping' => array ( 'id' => 'storepickup_storepickup0', 'title' => 'Store Pickup (Store Pickup (Oak Park Temple - 1235 N Harlem Ave - Oak Park))', 'cost' => '0.00', ), 'new_products_id_in_cart' => '388:02ceb4e351ae54ea1a80576b1c568b42', 'messageToStack' => array ( ), 'order_current_total' => '0', ) '$9.50', )

13 Nov 2021, 1:00 PM
#2098
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
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Re: One-Page Checkout [Support Thread]

Carbonless:

Attachment 19806This is the pop up when the SHOPPING CART link is clicked on

Attachment 19807when on the OPC screen, I am unable to select the payment method

Attachment 19808If I dont select the payment method and click CONFIRM, then this is the screen that pops up

I meant a screenshot of the admin tool's output, there's some coloring that identifies where the mismatch is coming from.

13 Nov 2021, 7:00 PM
#2099
carbonless avatar

carbonless

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Join Date:
Jan 2007
Location:
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Re: One-Page Checkout [Support Thread]

lat9:

I meant a screenshot of the admin tool's output, there's some coloring that identifies where the mismatch is coming from.

The report from the admin/opc_debug_redirection_error.php?id=1-2021-11-12 only displays in black text. Not sure if I'm following what tool you are referring to?

screen shot of OPC admin setup here Attachment 19810

14 Nov 2021, 1:08 PM
#2100
lat9 avatar

lat9

Administrator

Join Date:
Sep 2009
Location:
Stuart, FL
Posts:
14,066
Plugin Contributions:
56

Re: One-Page Checkout [Support Thread]

Carbonless:

The report from the admin/opc_debug_redirection_error.php?id=1-2021-11-12 only displays in black text. Not sure if I'm following what tool you are referring to?

screen shot of OPC admin setup here Attachment 19810
The opc_debug_redirection_error tool's output, when an issue is found, highlights the difference in a different color.