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Gift Certificate Help Please

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27 Jul 2007, 3:42 AM
#81
goodbuygail avatar

goodbuygail

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Gift Certificate Help Please

Ajeh:

I do not see any attributes on this product ... are you sure that you added them?

If so, what happens if you switch to the Classic Template? Do they now appear?
What attributes need to be set up, there are no attributes listed in the begging on the thread where you detail how to set up gift certificates?

27 Jul 2007, 4:18 AM
#82
ajeh avatar

ajeh

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Re: Gift Certificate Help Please

Example would be just like in the demo products ...

NOTE: it is a good idea to setup a clean Zen Cart of the current version in a clean directory with a separate clean database and load the demo products so you can see all of the functionality of Zen Cart ...

First, set up an Option Name in the Option Name Manager such as:
Amount
Radiobutton

Next, in the Options Values Manager set up the names as:
Option Name: Amount
Option Value: $5.00 (note this is text)
Default sort order 5

Option Name: Amount
Option Value: $10.00 (note this is text)
Default sort order 10

Option Name: Amount
Option Value: $15.00 (note this is text)
Default sort order 15

Option Name: Amount
Option Value: $25.00 (note this is text)
Default sort order 25

Then, go to the Product and setup as:
Price by Attribute: YES
Product Price: 0.00
Product is Virtual: YES
Product Model: GIFT (note: this must start with the word GIFT in uppercase and then you can add anything after that to the model)
Product Quantity: 1000 (or whatever)

Finally go to Attributes Controller and locate this Product ...

Add each Attribute:

Option Name: Amount
Option Value: $5.00
Price: 5.00
Default: YES

Option Name: Amount
Option Value: $10.00
Price: 10.00

Option Name: Amount
Option Value: $15.00
Price: 15.00

Option Name: Amount
Option Value: $25.00
Price: 25.00

When done ... click the button for Update Sort Order and the default Sort Orders will be set ...

27 Jul 2007, 5:16 AM
#83
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goodbuygail

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Re: Gift Certificate Help Please

Thanks for the help, is there a way I could do this with a text box to allow the user to set up custom values(preferably with a way to set up a minimum)?

29 Jul 2007, 3:59 AM
#84
ajeh avatar

ajeh

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Re: Gift Certificate Help Please

Only if you re-write all of the code to interpret what that text means ... :eek:

You could make a GV for 1.00 and have them enter the amount ...

For this I would tweak the product _info page so that when on that Product, it reads instead of add to cart something like:
Purchase GV Value
Gift Certificate Amount

or something above the add to cart box ...

29 Jul 2007, 4:14 AM
#85
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Re: Gift Certificate Help Please

Heh, I think that would just confuse users, I guess I just need to figure what quantities to offer.

9 Aug 2007, 12:53 AM
#86
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Re: Gift Certificate Help Please

Doesn't seem to calculate the gift certificate

I haven't had a chance to go through this entire thread yet, but I sent out a coupon to a costumer as a gift. They tried to redeem it, and they receive a message saying "congrats you have redeemed the $X amount, but in fact the total doesn't change. Is there an attribute that I may have turned off that won't total or include gift certs. ? It certainly follows through as though it is accounting for it, and allows you to punch in the cert. code, but doesn't calculate it(subtract from the total). I actually tried a test myself and got the same unfortunate response.

Any ideas???

9 Aug 2007, 2:58 AM
#87
ajeh avatar

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Re: Gift Certificate Help Please

The customer must make and effort and actually fill in how much of their GV balance they wish to spend on the order ...

Send a GV to yourself and go through the steps so that you can see exactly how this works and better explain to the customer to fill in the amount in the GV apply box on the checkout_payment page ... where it reads:

Apply Amount:
Available balance: $XX.XX

9 Aug 2007, 5:27 AM
#88
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Re: Gift Certificate Help Please

BINGO!:clap:

That was it indeed. I had actually tried it myself before I posted and missed the amount area too. I'm guessing since you knew right away what the problem was that this is a common mistake. I'm thinking that filling out an amount isn't the most logical setup, or maybe it's that where not used to having an option like that. Perhaps it would be best to have it set at default to use the entire amount, and then there could be an extra option if you wanted to change the amount to use. Just a thought.

Thanks again for your help.

12 Aug 2007, 4:31 AM
#89
ajeh avatar

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Re: Gift Certificate Help Please

Changing the Text color to RED helps ... :cool:

1 Sep 2007, 11:35 PM
#90
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Re: Gift Certificate Help Please

Ajeh:

To setup a Gift Certificate:

1 install the Modules ... Order Totals ... Gift Certificate module

I went through and created a category, product, etc. and everything went smoothly. However, when I went to Modules > Order Totals there is no Gift Certificate Module to install. Instead, at the top of my screen I have this error:

Fatal error: Call to a member function on a non-object in /includes/modules/order_total/ot_gv.php on line 29

Is there something I have missed, or is this a module that needs to be installed separately first? If anyone could help me, I would sure appreciate it.

Thanks so much!

2 Sep 2007, 12:02 AM
#91
ajeh avatar

ajeh

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Re: Gift Certificate Help Please

Try to reload the files:
/includes/modules/order_total/ot_gv.php
/includes/languages/english/modules/order_total/ot_gv.php

You could have bad files on the server or mixed up files ...

2 Sep 2007, 12:10 AM
#92
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Re: Gift Certificate Help Please

I just reloaded both files, and am still receiving the same error at the top of my page. I used the files from the "full fileset" folder that I downloaded when applying the patches. I'm assuming those were ok to use? (My installation was initially a Fantastico install)

2 Sep 2007, 12:23 AM
#93
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Re: Gift Certificate Help Please

I reloaded them yet again, and it looks like they are working now. Thanks so much for the help!

5 Sep 2007, 3:30 AM
#94
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Re: Gift Certificate Help Please

Linda: you are DA BOMB!

thanks for spending so much time onthis! i read through everything, and it helped so much!

16 Sep 2007, 2:40 PM
#95
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Re: Gift Certificate Help Please

Hi, I have a question. I have gift cards here at home. Each gift card has its own number on the back of it. I would like to pass this gift cards out with my catalogs so when they come to my store to buy something they can enter the gift card number and receive there credit off. My question is how can I set this up.
Thank you

19 Sep 2007, 4:39 AM
#96
ajeh avatar

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Re: Gift Certificate Help Please

Gift Certificates can be created with your own code that the customer can then redeem and use on your site ...

However, there is not a way to enter that code manually in the Admin ...

Let's say you want to send one for $50 ... you could send it to yourself then edit the database and change the code manually ...

You would have to be very careful on not making errors to use this method ...

Or, you could customize the Mail Gift Certificate to allow you to enter your own and if blank, it would generate a unique code for you, otherwise, it would use the code you wanted to use ...

With the proper coding checks it could be made to prevent accidental duplications on your part ...

19 Sep 2007, 8:06 PM
#97
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Re: Gift Certificate Help Please

Than you for your reply. What you are saying, if I want to use my gift cards here at home so I can pass them out to my potential customers. I can go to admin send me some say $25.00 $50.00 gift Certificates for how ever many card I have here at home. Go to admin and redo the gift numbers to match the one on the back of the gift cards it should work for my potential customers if they come to my site to redeem it.

19 Sep 2007, 9:42 PM
#98
ajeh avatar

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Re: Gift Certificate Help Please

Almost ...

You'd have to go to the raw database and adjust the code in the table to use your code vs the auto-generated code ...

20 Sep 2007, 3:20 AM
#99
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Re: Gift Certificate Help Please

You'd have to go to the raw database. When you say raw database do you mean mysql server and adjust the code there. If thats where I would go what would it be under coupons, coupons code. How do I change the code there. Sorry for asking all these question.

20 Sep 2007, 4:44 AM
#100
ajeh avatar

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Re: Gift Certificate Help Please

Using phpMyAdmin you would update the coupons table and change the coupon_code to match the one you are sending with your catalog ...

Or, you would have to customize the code in the
/admin/gv_mail.php

And set it up to allow you to manually enter your Gift Certificate code vs the generated code, unless left blank ...