Image Handler 2 (for ZC v1.3.8 ONLY) Support

There's a number of reasons why this may happen but without a link to the specific product(s) where this occurs we can only lob guesses back at you LOL.. One common issue with product pages not displaying consistently (works for some products but not other) can be traced back to product names (particularly when the product names include non-numeric characters). The usual culprits here are single and double quotations in the product names..

What version of IH2 are you running?? What version of Zen Cart (new version of IH2 have NOT been tested with older versions of Zen Cart) Perhaps an upgrade might solve your issues.. Suggest running the IH2 uninstall.. Upgrading and then re-install..

jofera:

Anyone had a similar problem? From IH manager I could not view/edit images from conflict products even after reseting IH cache. Finally I've disabled IH and now all images are showing but in its original size. I don't know what happening and that's driving me crazy. Can anybody give me any track to solve the problem?

Thank you and have a nice weekend!

DivaVocals:

One common issue with product pages not displaying consistently (works for some products but not other) can be traced back to product names (particularly when the product names include non-numeric characters).

Shouldn't that be non-alphanumeric characters?

If it was working fine before the server shift, then have you tried completely reinstalling image handler, as in reuploading the image handler files, and making sure the permissions on the bmz_cache are set correctly

also are there any useful error messages in your /cache folder (this folder is in the root folder of your store)

so that would be

http://www.tucachimba.es/cache

also if you disable your url rewriting mod does imagehandler work? as there can be clashes between IH and some URL rewriting mods, if they are not properly integrated

And on a completely different note

I had a query on my blog about using the large image as the hover image in IH, rather than the medium (product info) image, Here are the instructions if anyone else is interested

Hello,

My zen-cart version was 1.3.9a when I moved to the new hosting, but I made an upgrade to 1.3.9g today and my problem persists. I also upgraded the IH (although I think I was in the last version) with no changes apparently.

After clearing the IH cache I had no longer access to some categories and when I disabled IH everything worked fine again. Also note that I can't modify/delete images from conflictive products because they don't show in IH cpanel. I attach two images from IH panel which shows the issue:

http://min.us/mvnV3ky - works fine for this product

http://min.us/mvnZRWU - not showing any image for this product

I think the problem may be caused from a file with a "ñ" character in its name because of the charset configuration between servers. I deleted the file and others with problematics characters in its name from the images folder with no changes apparently. I think that finally I'm going to erase all the images and re-upload them again. What's the best way to do this? Delete directly from images folder and upload again from control panel?

Hope that this could solve my problem :D

Greetings.

Ok, I have deleted the images from conflictive products and the website start working well but when I uploaded a new image (with different name) for each product some categories stopped working again.

I attach a capture with IH installed and uninstalled.

http://min.us/mvbnXqn

http://min.us/mvbjCJX

Thank you, have a nice weekend.

Hello everybody,

Yesterday I was doing some tests and I detected two problems related with IH, so I post them hoping developer that could consider in newest versions.

• The problem with images was because of big files uploading. Generally I don't take much care about of the size of the file, but yesterday I noticed that conflictive products has images > 1Mb so I tried to delete them and upload after resizing to 900x400, and I got working! I can't explain why big files was working on shared hosting and does not on a dedicated one, but I uploaded smaller images and that finally fixed my problem.

• On the other hand I detected a conflict with ceon uri maps plugin (I detected since upgrade to zc 1.3.9g, don't know if bug exist in previous versions) that makes the cart don't working. This happens when installing/reinstalling IH after the ceon uri maps plugin, if you try to add products to cart it shows a message "Cart emtpy". I simply downloaded again the ceon uri maps plugin and reuploaded the core files for my zen-cart version. And it worked! I had the same trouble twice and I can confirm that doing that way I solved my prolem.

Hope this can help someone.

Greetings!

i just started trying to use zen cart. i would love to add the image handler 2, but i dont know much about how to do all this.

i copied the files over to the server with cyberduck

i think i have way to many files all mixed up.

i don't really know where to put the files? i dont have a zen cart folder. i think i renamed it.

anyway the image handler 2 option does not appear in the tools menu in my admin area.

does any of this make sense?

thanks

Not for nothing, but there is a VERY extensive readme which covers how to install IH2.. Have you read the IH2 readme file??

I suggest starting by undoing whatever it is that you have done, and then following the installation instructions in the readme file to install IH2.

motoelectro:

i just started trying to use zen cart. i would love to add the image handler 2, but i dont know much about how to do all this.

**i copied the files over to the server with cyberduck

i think i have way to many files all mixed up. **

**i don't really know where to put the files? i dont have a zen cart folder. i think i renamed it.
**
anyway the image handler 2 option does not appear in the tools menu in my admin area.

does any of this make sense?

thanks

jofera:

Yesterday I was doing some tests and I detected two problems related with IH, so I post them hoping developer that could consider in newest versions.

• The problem with images was because of big files uploading. Generally I don't take much care about of the size of the file, but yesterday I noticed that conflictive products has images > 1Mb so I tried to delete them and upload after resizing to 900x400, and I got working! I can't explain why big files was working on shared hosting and does not on a dedicated one, but I uploaded smaller images and that finally fixed my problem.It sounds to me as if the issue you had is more likely related to a server setting that is different in your shared host versus your dedicated host..

IH2 already is written to cover the most common server setups, and without knowing SPECIFICALLY what issue in your server setting was causing the issue it would be hard to nail down what changes to "consider" may (or may not) be needed.. Also as the issues you reported appear to be one off issue (not previously reported), unless others report similar issues, I'm not sure what could have been done/considered in any future release to mitigate your issue..

Lastly with regards to your image sizes, re-sizing them sounds like a good idea as a matter of practice since your images are far larger than what is generally recommended for websites anyway.. 1mb is a pretty BIG image size to use on ANY website, and in practice this would not lend itself to an optimized webpage. (which is PRECISELY what IH2 is meant to help improve)

Overview

Image Handler2 at the heart of it's code is really meant to ease the management of product images (particularly the management of additional product images), and to help improve page performance by optimizing the product images.

Features

• Improve site performance (faster loading, faster display).

• Uploading one image automatically creates small, medium and large images on page request.

jofera:

• On the other hand** I detected a conflict with ceon uri maps plugin (I detected since upgrade to zc 1.3.9g, don't know if bug exist in previous versions) that makes the cart don't working. This happens when installing/reinstalling IH after the ceon uri maps plugin**, if you try to add products to cart it shows a message "Cart emtpy". I simply downloaded again the ceon uri maps plugin and reuploaded the core files for my zen-cart version. And it worked! I had the same trouble twice and I can confirm that doing that way I solved my prolem.Aside from the fact that issues with another module SHOULD be reported in the proper support thread for that module, your specific issue with Ceon URI has LITTLE to do with IH2.. These two mods share NO common files, and there isn't any reason other than just sheer coincidence that you would have issues with one or the other after an install.. Plainly put, there IS NO conflict between these two mods. (you can confirm with Conor in the Ceon URI support thread if you need more information).

ok, i will try taking eveything off again. i did read the instructions quite a few times and tryed uploading the folders to couple different places. i just signed up recently and i'm using host monster. is there anything i might be missing? i feel like i just missed something completly obvious. but i can seem to see it?

motoelectro:

ok, i will try taking eveything off again. i did read the instructions quite a few times and tryed uploading the folders to couple different places. i just signed up recently and i'm using host monster. is there anything i might be missing? i feel like i just missed something completly obvious. but i can seem to see it?Follow the instructions in the readme and upload the files as directed.. I don't know what you are missing unless you do not understand the instructions.. If any part of it is not clear it would help to know WHAT isn't clear for you..

Install the contents of the Store_Root folder, guess where? in your store root, where index.php is.Contents = The files and folders INSIDE the Store_Root folder

If you are uploading the Store_Root folder to your store root, then this might be why it doesn't seem to work..

Again.. I don't know what you've done (because I can't see your store files) so you will have to provide some details on WHAT you did, so it can be determined HOW to fix it..

:blink:I'm having an issue with the additional images i added through Image Handler 2 not showing. It does show some of the additional images, but is limiting the display of them. The case in point is below
http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

There 20 additional images that need to be displayed. Is there a limit on how many can be displayed on a a single product page. Any help would be great. Thanks in advance

Mike

KurveMedia:

:blink:I'm having an issue with the additional images i added through Image Handler 2 not showing. It does show some of the additional images, but is limiting the display of them. The case in point is below
http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

There 20 additional images that need to be displayed. Is there a limit on how many can be displayed on a a single product page. Any help would be great. Thanks in advance

Mike
To my knowledge, IH2 does impose any limits on the number of additional images allowed. As far as I know there are no limits that Zen Cart imposes on this either.. It sounds as if one of two things is happening:

• IH2 is installed incorrectly
• Another module which modifies the same files used in IH2 may be causing an issue for you..

DivaVocals:

To my knowledge, IH2 does impose any limits on the number of additional images allowed. As far as I know there are no limits that Zen Cart imposes on this either.. It sounds as if one of two things is happening:

• IH2 is installed incorrectly

• Another module which modifies the same files used in IH2 may be causing an issue for you..

Do you have any idea of what plugins that would modify the same files that IH2. The only thing that i have the i can think of is the Zen Lightbox addon. Its weird because when i view the page using Firebug, it shows that images are being displayed in code, ,what it seems to me is that the area where additional images are displayed is cutting off the additional images. do you know where that can be changed.

KurveMedia:

Do you have any idea of what plugins that would modify the same files that IH2. The only thing that i have the i can think of is the Zen Lightbox addon.Over a 1000 add-ons available here.. of those 1000+ add-ons, I can only speak of the ones I have ACTUALLY used.. All that to say I can't really answer this.. YOU can tell us what mods you have made versus me trying to GUESS "what cha got"..:laugh:

There's a WHOLE host of things it could be.. You have a number of javascripts and other mods on your site and ANY one of them could be leading to the conflict.. Unfortunately if it is one of your other scripts causing the issue I'm not sure I will be able to help you resolve the specific issue it may be causing.. I can make suggestions to turn things on or off to see if the behavior you describe changes to narrow down the culprit..

In fact there is a javascript error on the page link you provided.

[quote]
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Timestamp: Tue, 14 Dec 2010 19:30:52 UTC

Message: Expected ')'
Line: 313
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 318
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 323
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 330
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 335
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 340
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 347
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 352
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 357
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 364
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 369
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 374
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 381
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 386
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 391
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 398
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 403
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 408
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 415
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Expected ')'
Line: 420
Char: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Object expected
Line: 313
Char: 1
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Object expected
Line: 340
Char: 1
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Object expected

Li3EChar: 83
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Object expected
Line: 313
Char: 1
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

Message: Object expected
Line: 340
Char: 1
Code: 0
URI: http://bobbyfresh.com/shop/index.php?main_page=product_info&cPath=1&products_id=90

I upgrade to d version of IH and i have some issue with aditional image. When I click to large version of image pop up just crash.
When i go over with mouse to aditional image i see that it have wrong linking and goes like this main image something.jpg and aditional something_1_LRG.jpg
Thanx for any help.

vescera:

I upgrade to d version of IH and i have some issue with aditional image. When I click to large version of image pop up just crash.
When i go over with mouse to aditional image i see that it have wrong linking and goes like this main image something.jpg and aditional something_1_LRG.jpg

Thanx for any help.Some information would be useful..

• Link to your site
• Version of Zen Cart you are running
• Version of IH2 you converted from
• Other mods you are running (inclduing the version numbers)

I am using ZenCart version 1.3.9g, Patch 1.
The site was upgraded from 1.3.9a.
The only addon I'm aware of is Image Handler 2.
The site uses a template.
I have searched and trolled the FAQs, Tutorials and Forums for hours.
The problem began when I started maintaining my customer's site.
Transactions are working fine and the store is live.

I've read the documentation that comes with the Image Handler 2 zip file and some things I found on the web.

Is it correct that the large version of the image is not modified by Image Handler, only the medium and small?

I'm seeing something strange. If there is an image for a product which is 600 x 600 px, when you click "Larger Image" on the product detail page, it displays at 600 x 600 px. However, in Admin - Tools - Image Handler2, the large size says it should be 550 x 550 px. The small and medium images display at the sizes shown in Image Handler.

How is the large size determined? How does Image Handler take an image that is 600 x 600 px and decide it should be 550 x 550 px? And why isn't is showing up that way when you click "Larger Image"?

Thank you in advance for any insights you can share.:smile:

I'm seeing something strange. If there is an image for a product which is 600 x 600 px, when you click "Larger Image" on the product detail page, it displays at 600 x 600 px. However, in Admin - Tools - Image Handler2, the large size says it should be 550 x 550 px. The small and medium images display at the sizes shown in Image Handler.

How is the large size determined? How does Image Handler take an image that is 600 x 600 px and decide it should be 550 x 550 px? And why isn't is showing up that way when you click "Larger Image"?

Thank you in advance for any insights you can share.:smile:

just wondering...what happens if you have a normal sized image larger than 600x600...does it display them at 550 or 600

go to the description page and click the image---then rightclick to view image and it will give you the url in the location bar with the size it is displaying also.

mine are 900+ at times and the IH2 shoots the image to what I have mine set to see about 725.

I would also add the "h" update to the store too just to be current.

It displays the large images at their original size. For example, if the image is 1200 x 1200 px, it displays it as 1200 x 1200 px, even if Image Handler says it should be 550 x 550 px.

I've also noticed that different product categories have different large image dimensions in Image Handler 2 Admin. That's why I'd like to know how IH determines the large or normal image size.