Discount Coupon Guide?!

Site is Zen Cart v1.5.0. No other issues.. Site has been running smoothly for MONTHS and this is something newly discovered.. Is this a bug or the sign of another issue???

It isn't a bug so much as most want Discount Coupons with restrictions and minimums to be based on what is allowed ...

Some, however, want the minimum based on the whole order while the restrictions are on the Products allowed ...

The changes I posted make it that minimums on Discount Coupons are based on the whole order total rather than the restricted products total only ...

Ajeh:

It isn't a bug so much as most want Discount Coupons with restrictions and minimums to be based on what is allowed ...

Some, however, want the minimum based on the whole order while the restrictions are on the Products allowed ...

The changes I posted make it that minimums on Discount Coupons are based on the whole order total rather than the restricted products total only ...
Thanks for being Johnny on the spot as usual Linda!!:hug:

I apologize for being a PITA here.. I'm on a mobile browser via a smartphone and the interface makes searching the thread a tad challenging to say the least.. Can you guide me to the changes you speak of..

and just so that I'm clear if the coupon is ONLY for free shipping for the WHOLE order (no other restrictions nor other discounts), will these changes you refer to allow my client to see the free shipping coupons when they view the "Active Coupons" filter?? (right now the only way to see these "shipping only" coupons is by changing the filer to "All Coupons")

I am not following on why your Free Shipping Discount Coupons, if active, do not show in the Active Coupons setting ...

What settings are you using on the Discount Coupon?

Unless a Discount Coupon is marked as not being active, then it should show ... otherwise, you would need to find it under Inactive Coupons or All Coupons ...

Ajeh:

I am not following on why your Free Shipping Discount Coupons, if active, do not show in the Active Coupons setting ...

What settings are you using on the Discount Coupon?

Unless a Discount Coupon is marked as not being active, then it should show ... otherwise, you would need to find it under Inactive Coupons or All Coupons ...
I'm not sure why these particular coupons are not showing up either Linda.. But for this client any coupons which are ONLY free shipping coupons do not show up in the "Active Coupons" display.. These coupons are configured with no other discounts included in these coupons, only the free shipping checkbox is checked. We can only see them in the "All Coupons" display.. They are not expired (it was the first thing I checked when the client reported this last night), and customers are able to use the coupon code with no issues there either.. We just can't see these coupons in the "Active Coupons" list in the admin..

Could you post the settings used for one of these Free Shipping Discount Coupons so that I can try to make one?

Ajeh:

Could you post the settings used for one of these Free Shipping Discount Coupons so that I can try to make one?
Yep.. I've asked my client to send those to me.. In the meantime I was trying to recreate the issu on a test site and found a coupon showing in the "Active Coupons" listing that should NOT be there..

Coupon Name :: LDVPRICE
Coupon Amount :: 10.0000%
Start Date :: 05/07/2012
End Date :: 05/14/2012
Uses per Coupon :: Unlimited
Uses per Customer :: Unlimited
Valid Product List :: --none--
Valid Categories List :: --none--
Date Created :: 05/07/2012
Date Modified :: 05/07/2012

Why would this one appear as an active coupon?? It has LONG since expired..

While the dates are expired and they will prevent them from being used ...

Discount Coupons are not deactivated unless the Admin deactivates them as this allows the Admin to readily see those out of date and decide to delete (deactivate) them or save for later use ...

Ajeh:

While the dates are expired and they will prevent them from being used ...

Discount Coupons are not deactivated unless the Admin deactivates them as this allows the Admin to readily see those out of date and decide to delete (deactivate) them or save for later use ...
Got it.. So it's considered ACTIVE for the filter based on the coupon status not the date.. So is it the dates or status (or BOTH) that prevents customers from using a coupon..

The date and status will control if a Discount Coupon is available for use ...

Next, there are the number of uses per coupon and number of uses per customer ...

Then, qualifiers on category/product restrictions and zones ...

Ajeh:

The date and status will control if a Discount Coupon is available for use ...

Next, there are the number of uses per coupon and number of uses per customer ...

Then, qualifiers on category/product restrictions and zones ...Understood.. As soon as my client sends me those settings (Can get them from the tiny mobile device) I will post them for your analysis..:smile:

Thanks .. I have not been able to duplicate this yet, but I will fool with it some more ... :lookaroun

I don't know if this has been covered but it's probably worth mentioning again since it just took me a couple hours to figure it out. If you don't have the Master Category set (i.e. "Invalid Master Category") on any of your products the Top = Deny restriction for coupons doesn't work for them!

This really shows up if you set up a % discount coupon. It will be applied to everything in the cart without a Master Category ID, not just the "approved" items! This can really kill your profit margin if you don't notice it. Fair warning!

Regards,
Scott

https://www.bumboatonline.com

All Products need a master_categories_id or things are not going to work right ...

Are you importing your Products?

If so, are you using any Linked Products?

Ajeh:

All Products need a master_categories_id or things are not going to work right ...

Are you importing your Products?

If so, are you using any Linked Products?

Hi! Yes and yes. When you import your items (via EP) the MCID isn't set. So I had to use the Multi-category Link Mgr to set Master Cat for every sub-category in my store. A pain but it only took about 45 minutes. (Yeah, I have a LOT of categories)

After setting the master_categories_id you might also want to run from the Tools ... Store Manager ... the setting for:

Update ALL Products Price Sorter
to be able to sort by displayed prices:

NOTE: while there is a setting also for updating the master_categories_id on the Store Manager, that may or may not work for you due to the Linked Products that you are using, so you would need to experiment with it to see if it is a help or a hinderence ...

I would like to offer to newly registered people a coupon code on facebook, that they can add during the registration into Referred box and to be able to use the code on their first time purchase. When i do it the way default is set (Admin/customers details/Customer referral status-2, Admin/GV Coupons/Set New signup discount coupon ID #) and then test it as a not first timer (a person that already had several orders before) i am able to add the coupon code at the end, and it gives me a discount. But not first time customer should not be able to get the discount that is offered for new registered people. How i can exclude customers with purchase to use this particular coupon? thanks.
zen-cart 1.5.1

You might check this thread and adapt as needed for what you are trying to do ...
http://www.zen-cart.com/showthread.php?187204-1st-order-help-%28&highlight=Coupon+order

scottj:

Hi! Yes and yes. When you import your items (via EP) the MCID isn't set. So I had to use the Multi-category Link Mgr to set Master Cat for every sub-category in my store. A pain but it only took about 45 minutes. (Yeah, I have a LOT of categories)

I haven't peeked at the Easy Populate code just yet... is there a reason it's not producing master category ID's?

Hello,
I have a coupon code created that I currently use to get customers to use my live chat option, I have a small banner in my sidebox just below my live chat button telling them that they can request the code just by clicking the live chat button and that if I'm offline, they can just request it by leaving a message. This part works fine as far as the discount code goes, those that have asked and received the code have used it successfully.

My question is, this discount code is not showing up in the new account email that goes out, have I missed something or is there something I need to turn on for it to be included in the new account email?

Thanks for any info.

Jim