Return Authorization Module (RMA)

clydejones:

Here's the fix.

Just unzip the package, rename the YOUR_TEMPLATE folder (includes/templates/YOUR_TEMPLATE) and upload the entire includes folder to your server.

Attachment #7430

Thank You Clyde, that was it whatever you did fixed it. Works like a charm now.

Hi Doc, sorry for the late reply, migraines!

I tried them both but now it is on LF. It is on an Apache server.

Thanks for trying to help, I know you must be busy with the release of 1.3.9a. :ohmy:

BigAl49:

Hi Doc, sorry for the late reply, migraines!

I tried them both but now it is on LF. It is on an Apache server.

Thanks for trying to help, I know you must be busy with the release of 1.3.9a. :ohmy:

does this have anything to do the the Return Authorization Module?

clydejones:

does this have anything to do the the Return Authorization Module?
Hi Clyde I don't know if it has anything to do with the add on or not but it does look like what BigAl49 says. His example is correct. It comes jumbled up. All the rest of my emails mailed to me look OK just this one is mess up just like he says. E-Mail Linefeeds is set to LF

Sorry Doc,

From message #418

What setting do you have for the following:

admin -> configuration -> email options

E-Mail Linefeeds

clydejones:

What setting do you have for the following:

admin -> configuration -> email options

E-Mail Linefeeds

countrycharm:

Hi Clyde I don't know if it has anything to do with the add on or not but it does look like what BigAl49 says. His example is correct. It comes jumbled up. All the rest of my emails mailed to me look OK just this one is mess up just like he says. E-Mail Linefeeds is set to LF

I have the mod running on several sites and have not been able to duplicate this problem on any of them.

These are the settings I have set in admin -> configuration -> email options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true

Clyde,

Using those settings I get this back is a test email.

From: Al TreadwayEmail: xxxxxxxxx######################Phone
Number: 916-xxx-xxxxAddress: XXXXX XXXXX Xx.City: XxxxPost
Code: XXXXXCountry: United StatesState: CAOrder Number: Test 15Total
Value: Item Number: Item Name: Action Requested: Store
Credit------------------------------------------------------Reason: Test
12345------------------------------------------------------Office Use Only:
From: Al Treadway

I have no idea why but others also seem to be experiencing the same problem. Thanks for trying.

I changed out my real email address and this program redid the quote it should look like this.

From: Al TreadwayEmail: rxkwldovj######################Phone
Number: 111-555-9275Address: 45678 Xxxxx xx.City: XxxxPost
Code: 98765Country: United StatesState: CAOrder Number: Test 15Total
Value: Item Number: Item Name: Action Requested: Store
Credit------------------------------------------------------Reason: Test
12345------------------------------------------------------Office Use Only:
From: Al Treadway

Ok, I see it does that anyway.

BigAl49:

Clyde,

Using those settings I get this back is a test email.

I have no idea why but others also seem to be experiencing the same problem. Thanks for trying.

Which version are you using?

Ver 1.3.8a of The Zen and ver 2.3.2 of RMA

BigAl49:

Ver 1.3.8a of The Zen and ver 2.3.2 of RMA

Try the fix in post 406

I applied it again and still the same problem. I would upgrade to 1.3.9a but I am on Just Host and I can't even get a new test install to work with the help of their support team I don't want to have to try to fix the working store.

clydejones:

Try the fix in post 406
Clyde after I applied the fix you told BigAl49 to use, it went back like it did yesterday when the address was messing up and showing the error, so I re-applied the fix you did for that and things are OK again except the formatting problem, but I can live with that on the admin side email.

countrycharm:

Clyde after I applied the fix you told BigAl49 to use, it went back like it did yesterday when the address was messing up and showing the error, so I re-applied the fix you did for that and things are OK again except the formatting problem, but I can live with that on the admin side email.

Yes, that fix is for the previous version 2.3.2 of the mod and not version 2.3.3

Clyde, would it help to upgrade or uninstall/reinstall 2.3.3a?

BigAl49:

Clyde, would it help to upgrade or uninstall/reinstall 2.3.3a?

You can upgrade to 2.3.3a and see if it helps.

Thanks, I'll give it a try.

ZenCart 1.3.9b, RMA 2-3-3a;
E-Mail Transport Method smtpauth
E-Mail Linefeeds CRLF
Use MIME HTML When Sending Emails true
Send E-Mails true

gives:
From: Vxx XxxEmail: xx@xxPhone
Number: 111-222-3333Address: # 124-456 Street Circ.City: XxxxxoPost
Code: xxx xxxCountry: CanadaState: ONOrder Number: 99Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: email
set to CRLF instead of
LF------------------------------------------------------Office Use Only:
From: Vxx XXX
Email: xx@xx
Telephone: 111-222-3333
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 11:44:41 EDT

Cannot figure out how to break lines so it will read better.
Veronika

Veronika7747:

ZenCart 1.3.9b, RMA 2-3-3a;
E-Mail Transport Method smtpauth
E-Mail Linefeeds CRLF
Use MIME HTML When Sending Emails true
Send E-Mails true

gives:
From: Vxx XxxEmail: xx@xxPhone
Number: 111-222-3333Address: # 124-456 Street Circ.City: XxxxxoPost
Code: xxx xxxCountry: CanadaState: ONOrder Number: 99Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: email
set to CRLF instead of
LF------------------------------------------------------Office Use Only:
From: Vxx XXX
Email: xx@xx
Telephone: 111-222-3333
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 11:44:41 EDT

Cannot figure out how to break lines so it will read better.
Veronika

Try setting this to LF

E-Mail Linefeeds

same problem

From: VxxxEmail: vxxx@xxxcaPhone Number: 123-456-78994Address: #
my addressCity: TorontoPost Code: x0x 0x0Country: CanadaState: ONOrder
Number: 99Total Value: Item Number: Item Name: Action
Requested: Repair------------------------------------------------------Reason: using
LF------------------------------------------------------Office Use Only:
From: Vxxx
Email: [email protected]
Telephone: 123-456-78994
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 14:12:58 EDT

E-Mail Transport Method smtpauth
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true