Return Authorization Module (RMA)

Veronika7747:

same problem

From: VxxxEmail: vxxx@xxxcaPhone Number: 123-456-78994Address: #
my addressCity: TorontoPost Code: x0x 0x0Country: CanadaState: ONOrder
Number: 99Total Value: Item Number: Item Name: Action
Requested: Repair------------------------------------------------------Reason: using
LF------------------------------------------------------Office Use Only:
From: Vxxx
Email: [email protected]
Telephone: 123-456-78994
IP Address: 127.0.0.1 - 127.0.0.1
Host Address: localhost
Date and Time: Fri May 7 2010 14:12:58 EDT

E-Mail Transport Method smtpauth
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true

As I've stated previously, I have not been able to duplicate this problem on any of the sites I have that run this mod.

You can try this and see if it helps.

unzip the package and upload/FTP the entire includes folder to your server.

Attachment #7481

clydejones:

As I've stated previously, I have not been able to duplicate this problem on any of the sites I have that run this mod.

You can try this and see if it helps.

unzip the package and upload/FTP the entire includes folder to your server.

Attachment #7481

hi Clyde;

sorry still no change. Could it be SMTPAUTH?

From: VxxxxxEmail: vxxxx@xxxxxxxcaPhone
Number: 123-456-7890Address: #xxxxxxxxxxxxxxxx Circ.City: TorontoPost
Code: xox oxoCountry: CanadaState: ONOrder Number: 777Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: after
Clyde's fix LF still
on------------------------------------------------------Office Use Only:
From: Vxxxxx
Email: vxxxx@xxxxxxxca
Telephone: 123-456-7890
IP Address: 127.0.0.1 - 127.0.0.1

Veronika7747:

hi Clyde;

sorry still no change. Could it be SMTPAUTH?

From: VxxxxxEmail: vxxxx@xxxxxxxcaPhone
Number: 123-456-7890Address: #xxxxxxxxxxxxxxxx Circ.City: TorontoPost
Code: xox oxoCountry: CanadaState: ONOrder Number: 777Total Value: Item
Number: Item Name: Action
Requested: Refund------------------------------------------------------Reason: after
Clyde's fix LF still
on------------------------------------------------------Office Use Only:
From: Vxxxxx
Email: vxxxx@xxxxxxxca
Telephone: 123-456-7890
IP Address: 127.0.0.1 - 127.0.0.1

These are the settings I have in admin -> configuration -> e-mail options

E-Mail Transport Method sendmail
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true

My emails look like that when they are sent as well

My question is, what file do I have to edit so that the email that is sent to me ignores the Email Address (sent FROM) value so that I can select a different address for the email to be sent to...

DigitalShadow:

My emails look like that when they are sent as well

My question is, what file do I have to edit so that the email that is sent to me ignores the Email Address (sent FROM) value so that I can select a different address for the email to be sent to...

There is a solution posted somewhere in this thread (I don't remember exactly where though)

Correct as of v2.3.3

To change where the admin copy of the Return request is sent follow these instructions

Open
includes/languages/english/YOUR_TEMPLATE/returns.php

define('EMAIL_RETURNS', '[email protected]');

Then open
includes/modules/pages/returns/header_php.php

find:

$send_to_email = EMAIL_FROM;

and change it to:

$send_to_email = EMAIL_RETURNS;

then find:

zen_mail(STORE_OWNER, EMAIL_FROM, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

and change it to:

zen_mail(STORE_OWNER, EMAIL_RETURNS, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

Enjoy

Correct as of v2.3.3

To change where the admin copy of the Return request is sent follow these instructions

Open
includes/languages/english/YOUR_TEMPLATE/returns.php

define('EMAIL_RETURNS', '[email protected]');

Then open
includes/modules/pages/returns/header_php.php

This adjusts what the customer sees, so if you leave this one unchanged the customer will see your default email address instead of your changed one.
find:

$send_to_email = EMAIL_FROM;

and change it to:

$send_to_email = EMAIL_RETURNS;

This one adjusts where the admin copy email is sent to
then find:

zen_mail(STORE_OWNER, EMAIL_FROM, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

and change it to:

zen_mail(STORE_OWNER, EMAIL_RETURNS, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

Enjoy

Hi Clyde,

I just installed this Mod on an upgraded install of 139c to d.

The page opens up fine but upon attempting to send I get

Email Error: SMTP Error: The following recipients failed:

I am able to send emails from the Contact Us page though.

BigAl

BigAl49:

Hi Clyde,

I just installed this Mod on an upgraded install of 139c to d.

The page opens up fine but upon attempting to send I get

I am able to send emails from the Contact Us page though.

BigAl

What are your setting in admin -> configuration -> e-mail options?

Which settings are you looking for?

I don't show any place to set-up Returns email.

AL

BigAl49:

Which settings are you looking for?

I don't show any place to set-up Returns email.

AL

The mod defaults to the following settings:

admin -> configuration -> e-mail options

Email Address (Displayed to Contact you)
Email Address (sent FROM)

I have a list of contact emails

Admin[email protected], Tech-support[email protected], AL[email protected], Bob[email protected], Joe[email protected],

The sent from is the SMTP address?

mail.topnotchbassbaits.com

BigAl49:

I have a list of contact emails

The sent from is the SMTP address?

So if I understand what you are saying the following are your settings:

admin -> configuration -> e-mail options

Email Address (Displayed to Contact you) mail.topnotchbassbaits.com
Email Address (sent FROM) mail.topnotchbassbaits.com

These are not e-mail addresses and that is why you are getting the error.

The mod needs to have a valid e-mail address in order to function properly.

Which lines of the email settings page are you asking about?

I am not sure I am giving you the right information.

BigAl49:

Which lines of the email settings page are you asking about?

I am not sure I am giving you the right information.

admin -> configuration -> e-mail options

at the top of the page options 7 and 8

Email Address (Displayed to Contact you)
Email Address (sent FROM)

Got it! :clap:

I didn't have a - Email Address (sent FROM).

Now everything is jumbled up in the email.

I'll read through the thread again and try to fix it.

Big AL

BigAl49:

Got it! :clap:

I didn't have a - Email Address (sent FROM).

Now everything is jumbled up in the email.

I'll read through the thread again and try to fix it.

Big AL

Which version are you using?

ZC 1.3.9d

RMA - return_authorization_v2-3-3a

hello, can i set different email addr depending on languages session?
site switched to language 1, emails sent to [email protected]
site switched to language 2, emails sent to [email protected]
site switched to language 3, emails sent to [email protected]

bear1728:

hello, can i set different email addr depending on languages session?
site switched to language 1, emails sent to [email protected]
site switched to language 2, emails sent to [email protected]
site switched to language 3, emails sent to [email protected]

Follow the instructions in this post - www.zen-cart.com/forum/showpost.php?p=893387&postcount=451

Make sure you've also translated the appropriate language files into the languages you are using.