Ask A Question

Those who would like to have Paulm's skills are thus advised to:

• download firefox
  http://www.mozilla.com/firefox/

• download the firefox web developer extension:
  https://addons.mozilla.org/firefox/60/

and get studying!

Good luck,
Scott

:laugh: :laugh:

Maybe a nice idea for a new thread: "Tell us how you got your skills" ?

(
Oops, I forgot at least one: 4.) Stay up at night, sleep is a waist of time.
)

Hi there,
I am a newbie to Zen and no php coder - so apologies for that!

I downloaded the module and added it to my site. All fine.
Then I noticed that the Ask a Question button had disappeared from my site - and after much faffing I noticed ellivir's post no26 on 20th Sept 06 - here is a copy of her text
............................................
I figured a kind of a bug out:
if you have edited in admin the Layout for the Product type by switching off model number, weight etc., the text for Ask A Question will not appear!

Settings when it won't appear:
Product Type Info Page Layout options :: Product - General
Title Value Action
Show Model Number 0 Info
Show Weight 0
Show Attribute Weight 0 Info

So, I do not want model numbers etc. visible, how would we make this add-on working in that case?

................................................

**
And that was the answer I was looking for! **I have a Showcase site and do not want to list Model, Weight, etc - in fact none of those switches. The only thing I am displaying is the Product Name and Product Description. **Is there a simple way of making this work for the above? **I am afraid I couldn't work out your answer to ellivir as I am somewhat decrepit with my coding skills and need a bit of hand holding?

Paulm - your post is FAQ-worthy - but pending that, I have added links for downloading FF and the Web Developer's Toolkit to the Wiki under the list of Tools.

Thanks,
Scott

paulm:

I just tried to add to the CSS:

textarea{
clear: both;
}

> 
> And that seems the fix rvagrrl's problem.

That works like a dream!  Thanks!


Leila

I made the same mistake as TwistedSteel, but I am unable to figure out where I went wrong. Can someone please help?

Warning: require(includes/templates/template_default/templates/tpl_ask_a_question_default.php) [function.require]: failed to open stream: No such file or directory in xxxxxxxx/includes/templates/template_default/common/tpl_main_page.php on line 119

Fatal error: require() [function.require]: Failed opening required 'includes/templates/template_default/templates/tpl_ask_a_question_default.php' (include_path='.:/usr/local/php5/lib/php') in xxxxxxxx/includes/templates/template_default/common/tpl_main_page.php on line 119

Line 119 reads:

require($body_code); ?>

Thanks.

My site is: test.neworleanscraftmafia.com

Nevermind! I decided not to use the mod.

ask a question can't send email after update from 1.27 to v1.35.

send email and send newsletter work normal.

I believe raino is correct. Has anyone got this to work correctly with 1.3.5 either with a fresh install or an upgrade?

Thanks,
Scott

Well, the good news is that I just installed a 1.3.6 test site (no mods except ask a question) and it works perfectly. So this may have been one of the mail bugs that was fixed in 1.3.5 (see changelog for details - Dr Byte said there were a couple). Please also see this wiki page:

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

Scott

swguy:

Well, the good news is that I just installed a 1.3.6 test site (no mods except ask a question) and it works perfectly. So this may have been one of the mail bugs that was fixed in 1.3.5 (see changelog for details - Dr Byte said there were a couple). Please also see this wiki page:

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

Scott

I've installed 1.36 and all mail works perfectly however the ask a question mod doesn't work. Ie everything seems fine but I receive nothing. I've tried on php, sendmail and smtp.

I'm using the 1.35 mod updated on 23/9. There's no newer updates other than that. Anyone having the same problems? :no:

swguy:

Well, the good news is that I just installed a 1.3.6 test site (no mods except ask a question) and it works perfectly. So this may have been one of the mail bugs that was fixed in 1.3.5 (see changelog for details - Dr Byte said there were a couple). Please also see this wiki page:

http://www.zen-cart.com/wiki/index.php/Troubleshoot_-_Email_Problems

Scott

Hi Scott-

I just installed your current AAQ on a fresh Zen Cart 1.36 install. After I send a message via the AAQ contact form I observe "Your message has been successfully sent." However I am not receiving the email messages. Although I'm receiving all other email messages sent by the shopping cart.

I did not see anything on the wiki page which addressed my specific issue. Any ideas/recommends?

Woody

Try doing a "Contact Us" and be sure it gets to you. AAQ uses the Contact Us mechanism.

Woodymon:

However I am not receiving the email messages.
Oops. Didn't have the email client set-up correctly. It works and I like ;-)

BTW it would be a cool feature if the AAQ email subject line could be defined based on which product page the inquiry came from, rather than the generic "Message from My Store" subject line. I see the product is listed in the body of the email but nicer if it could be in the subject. Just a wishlist item ;-)

Woody

What would be required to be selective on which product(s) AAQ is linked to?

TIA.
Dave

I give a bunch of examples here:

http://www.thatsoftwareguy.com/zencart_conditional_messages.html

Good luck,
Scott

swguy:

I give a bunch of examples here:
http://www.thatsoftwareguy.com/zencart_conditional_messages.html

Thanks, Scott.
That's very helpful.

I'm still trying to figure out why the default AAQ is linked to "Product - General" types.

Perhaps there is a thread somewhere that reveals all, but haven't encountered it thus far in my travels.

TIA.
Dave

Above I may have said:

I'm still trying to figure out why the
default AAQ is linked to "Product - General" types.

Guilty as charged. Didn't read ALL of the code.

The answer is that the tpl_product_info_display.php file seems to hold the alignment with Product - General types.

d.

Ask A Question users who are also using the button (instead of a text link): be sure to merge the new 1.3.7 includes/languages/english/button_names.php file changes with your customizations.

Scott

Hi swguy,

Just installed the AAQ mod and get the follwoing error when clicking on th eAAQ link:

Warning: require(includes/templates/template_default/templates/tpl_ask_a_question_default.php) [function.require]: failed to open stream: No such file or directory in /***/template_default/common/tpl_main_page.php on line 119

Fatal error: require() [function.require]: Failed opening required 'includes/templates/template_default/templates/tpl_ask_a_question_default.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /***/template_default/common/tpl_main_page.php on line 119

This error was mentioned in a couple of eariler posts but other than "dont bother I uninstalled it", and "....figured out what I did wrong...was my own stupidity...."... no other fix or tip for fixing the problem was noted by the author which isn't a lot of help with other cart owners suffering from 4am brain freeze! :)