Ask A Question

Hi All

I'm wondering if anyone can help me with this problem.

I've got everything working OK, but for some reason when you send the 'question' form, it stays on a blank page. I do receive the email, and if I use the back button to go back to the form, I see the confirmation message that it was sent.

Is this some PHP error?

The site's at:

http://vicsjewellery.com/zencart/index.php?main_page=ask_question&products_id=1

You can send the form, it isn't live yet ;o)

I'm wondering if anyone else had this problem happen? Instead of showing the ask a question button, it shows instead the write a review button!

I've looked and looked and can't figure out why?

http://texrag.com/store/index.php?main_page=product_info&cPath=10&products_id=6

When I remove the image button reference the link works fine though.

Anybody knows of a solution?

I have been getting Spam through the AAQ mod.

Any tips on cutting down on these?

I already have "Verify E-Mail Addresses Through DNS" set to true, but I am still getting Spam.

dharma:

I have been getting Spam through the AAQ mod.

Any tips on cutting down on these?

I already have "Verify E-Mail Addresses Through DNS" set to true, but I am still getting Spam.

Me too. "CAPTCHA using TTF & GD" mod works great, but only covers Contact Us, Tell a friend, reviews, create account, and submit links. It does not cover this page, so protection is incomplete.

It is simple enough to edit the tpl_ask_a_question and put in the code, but that is as far as I can figure out. Also need to edit the header.php file and add a sql statement.

I'll post the instructions for adding captcha. But the ultimate solution is to get a better spam filter. Spam is part of the game if you have an online operation; it's a cost of doing business.

just a quick note to mention the link for this module to ask a question is broken when i use simple_seo_url_rev235.zip ... but i add to params:

Exclude list = advanced_search_result,ask_a_question

for the seo and it doesnt optimize it, so it keeps working.

Hello
I like this contribution a lot, Thanks swguy.
I am wondering if there is a way to add/pass along more information to the ask a question page. Besides the name of the product and picture I would like to add the attributes that the visitor selects on the product info page ( size, color etc.)

Thanks
Andrew

Not without significant rework.

Hi Everyone,

This is going to be something really simple, I can imagine, and hope anyway.

I want the "ask a question" page and link to be secure (always and in all cases). I know someone else asked the question some time ago, and the question was shooed away on this thread, but there are 2 practical reasons for this:

1. Customers are submitting personal information such as email addresses. I prefer to have all customer information submitted on a secure page. It's just good business practice. I can't see why anyone wouldn't agree with that.

2. This contribution has damaged my google ranking. Yes, I checked and Google webmaster tools shows me as having "duplicate content" which has damaged our specific search term from #1 down to #6 and #7 depending on the date. Since the google bot already has crawled the site a number of times and found these errors, I cannot seem to get it out of its mind that it doesn't exist without going and uninstalling the entire contribution (which I kinda actually like) and even then I'm not sure that it won't just ding me for missing pages. Yes, I have rebuilt my sitemap after removing it, but I just want the contrib to be secure. Is that so wrong?

Can anyone quickly help me make the ask a question page secure? I feel like I'm overlooking something simple.

when customers open the page /index.php?main_page=ask_a_question&products_id=11
could it show both Product name and Model ?

when customers open the page /index.php?main_page=ask_a_question&products_id=11

that pages shows only the product name, product image, and contact form.

but it doesnt show the product model.

how can i add the model? thanks

myworld20091:

when customers open the page /index.php?main_page=ask_a_question&products_id=11

that pages shows only the product name, product image, and contact form.

but it doesnt show the product model.

how can i add the model? thanks

You'd have to write code to do this; nothing is built in.

albertsavage:

Hi Everyone,

This is going to be something really simple, I can imagine, and hope anyway.

I want the "ask a question" page and link to be secure (always and in all cases). I know someone else asked the question some time ago, and the question was shooed away on this thread, but there are 2 practical reasons for this:

1. Customers are submitting personal information such as email addresses. I prefer to have all customer information submitted on a secure page. It's just good business practice. I can't see why anyone wouldn't agree with that.

2. This contribution has damaged my google ranking. Yes, I checked and Google webmaster tools shows me as having "duplicate content" which has damaged our specific search term from #1 down to #6 and #7 depending on the date. Since the google bot already has crawled the site a number of times and found these errors, I cannot seem to get it out of its mind that it doesn't exist without going and uninstalling the entire contribution (which I kinda actually like) and even then I'm not sure that it won't just ding me for missing pages. Yes, I have rebuilt my sitemap after removing it, but I just want the contrib to be secure. Is that so wrong?

Can anyone quickly help me make the ask a question page secure? I feel like I'm overlooking something simple.

I agree 500%, and I too am posting for the exact same reason. Any advice anyone can give on how I might accomplish making the link SSL would be greatly appreciated.

Making the link SSL does not make it secure. AAQ uses the "Contact Us" infrastructure, which sends a plain-text email to the storeowner. This is obviously not secure.

If you just want the data to flow to your server over a secure connection, you can certainly add the 'SSL' parameter to the zen_href_link call where you're doing ask a question. The downside of this is that you'll give your customers a false sense of security, that might lead to them exposing even more data than just their email address.

I have just downloaded this and plan to use it for Make Offer on my comic site. First I copied the code to place the text there that just said "Ask_A_Question", but I wanted something to stand out so I made my own button graphic.
(Well, with some help from Rennysniche, but favorite graphic alphabet website in the world!) I changed the edited to code to the second option in the ReadMe text for the button, but nothing showed up... where do I edit the link to make my button show? If the code says something about Ask A Question, I don't mind renaming the button to something like that as long as the customer sees my button with Spiderman on it :smile:. I'm just going nuts trying to find the right place to edit for the button:wacko:.

Thanks!

Use the second block of code from the readme file, and put this in

includes/templates/YOUR_TEMPLATE/templates/tpl_product_info_display.php

call the button

./includes/templates/custom/buttons/english/button_ask_question.gif

If the filetype is different (say jpg or png), then put the button in includes/templates/custom/buttons/english and change the definition for BUTTON_IMAGE_ASK_A_QUESTION in

./includes/languages/english/extra_definitions/custom/ask_a_question_defines.php

swguy:

Use the second block of code from the readme file, and put this in

includes/templates/YOUR_TEMPLATE/templates/tpl_product_info_display.php

call the button

./includes/templates/custom/buttons/english/button_ask_question.gif

If the filetype is different (say jpg or png), then put the button in includes/templates/custom/buttons/english and change the definition for BUTTON_IMAGE_ASK_A_QUESTION in

./includes/languages/english/extra_definitions/custom/ask_a_question_defines.php

I've done all of that and it still shows a little red X with "BUTTON_ASK_A_QUESTION_ALT"

I found the default button and that doesn't even work.
Here is a page that should show it correctly, but doesn't
http://nothingbutromance.com/thecomicrack/index.php?main_page=product_info&cPath=11&products_id=2

and no... while I do have the dog, she does not fight crime for the safety of potatoes :smile:

I'm going nuts trying to figure out why its not showing!:wacko:
instead of custom, I'm using darkness (template) does this need to be changed in the code somewhere? I can't seem to find WHERE if it does!

HELP!!!!:cry:

Change all instances of "custom" to "darkness" in the paths of files that you are installing. Instead of

./includes/languages/english/extra_definitions/custom/ask_a_question_defines.php
./includes/templates/custom/templates/tpl_ask_a_question_default.php
./includes/templates/custom/buttons/english/button_ask_question.gif

you want

./includes/languages/english/extra_definitions/darkness/ask_a_question_defines.php
./includes/templates/darkness/templates/tpl_ask_a_question_default.php
./includes/templates/darkness/buttons/english/button_ask_question.gif

swguy:

Change all instances of "custom" to "darkness" in the paths of files that you are installing. Instead of

./includes/languages/english/extra_definitions/custom/ask_a_question_defines.php
./includes/templates/custom/templates/tpl_ask_a_question_default.php
./includes/templates/custom/buttons/english/button_ask_question.gif

you want

./includes/languages/english/extra_definitions/darkness/ask_a_question_defines.php
./includes/templates/darkness/templates/tpl_ask_a_question_default.php
./includes/templates/darkness/buttons/english/button_ask_question.gif

I know how to do the paths, I'm asking about the code text, are there any places that point to a custom folder that isn't there?