OLD Super Orders 2.0 (See v3.0 thread instead)

I guess... but did this not help then? > Admin > Configuration > My Store > Display Prices with Tax in Admin

Because that's where it is defined, as BlindSide said.

• Steven

s_mack:

I guess... but did this not help then?

Because that's where it is defined, as BlindSide said.

• Steven

no it changed all prices to no tax but the sub-total and total in the part where we can edit the total order, guess this part is where the problem might be, thats why i would like to change sub-total to use the products price without tax allways.

Ok, I posted on here about the Federal Tax ID section. Got a great response, thanks. But Part of my issue is that I can not see Super Orders under the Configuration menu.

I do have Admin_Profiles installed and all other screens are fine. I just do not see this one page.

Any ideas?

Frank

I am still looking at how to fix the issue I have with Super Orders 2.0

When I attempt to run the SQL Tool I get the following messages

super_orders_sql.sql;
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'super_orders_sql.sql' at line 1
in:
[super_orders_sql.sql;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Can anyone let me know what I need to do here.

Thanks

David Moody

[email protected]:

Frank

I am still looking at how to fix the issue I have with Super Orders 2.0

When I attempt to run the SQL Tool I get the following messages

super_orders_sql.sql;
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'super_orders_sql.sql' at line 1
in:
[super_orders_sql.sql;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Can anyone let me know what I need to do here.

Thanks

David Moody

I had that very same issue as I recall, but it's been a while since I installed SO. If I recall correctly, when you get that error, you have to scroll down to the bottom where the sql file is showing in the window and delete the part of the comments section that refers to "customer's order" because that apostrophy is causing the glitch. Try that and see if it works for you.

Yes i used the Database Backup Manager - MySQL in downloads section, I have upgraded to the lastest stable version of PhpAdmin and still I get the same result when I run your

INSERT INTO configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES (NULL, 'Federal Tax Exempt Number', 'FED_TAX_ID_NUMBER', '', 'If your tax exempt, then you should have a federal tax ID number. Enter the number here and the tax columns will not appear on the invoice. The number will also be displayed at the top of the invoice.<br /><br /><strong>If you do not have a tax exempt number, leave this field blank.</strong>', @so_gid_new, 50, now(), now(), NULL , NULL);
```What I find strange is that everything else works fine except for the TAX. I originally inserted all the sql via PHPadmin.
Any other ideas what I can do to fix it?

crazycucumber:

nice to see extra work going into super orders , can I just say I still dont have a working version for Batch e-mailing to update order - can anyone let me know if they ever solved this.

Cheers

I seem to keep getting forgotten ! :-(

Does anyone else still have this issue ?

Did you Solve it ?

Please Please help !

Tried on 1.3.5 and 1.3.6 , tried changing maiing settings to PHP , SMTP , etc etc

Its not getting blocked as SP@M and red tiks always appear when I ask it to update the orders and e-mail the customer. !

THANKS

I am having the same problem. When someone places an order, it just says that the order is with UPS or whatever - it doesn't say what the actual method of shipping is (Second day, etc...). This is vital to know and right now we have to rebuild EVERY order in order to match the shipping price with the methods in order to find out what people actually clicked on for shipping. We need to be able to print the method on the detail page, and the print pages.

Thanks for the super effective fix on this. Much appreciated!!!

:-D
:-D

crazycucumber:

I seem to keep getting forgotten ! :-(

Does anyone else still have this issue ?

Did you Solve it ?

Please Please help !

Tried on 1.3.5 and 1.3.6 , tried changing maiing settings to PHP , SMTP , etc etc

Its not getting blocked as SP@M and red tiks always appear when I ask it to update the orders and e-mail the customer. !
Didn't forget about it, I just haven't had time to attempt a repro. It's a pretty deep problem, and I have to edit the mailer class so that messages get "processed" as sent without actually going out (don't wanna spam my customers with test messages).
finius_lyn:

I am having the same problem. When someone places an order, it just says that the order is with UPS or whatever - it doesn't say what the actual method of shipping is (Second day, etc...). This is vital to know and right now we have to rebuild EVERY order in order to match the shipping price with the methods in order to find out what people actually clicked on for shipping. We need to be able to print the method on the detail page, and the print pages.
finius_lyn:

Thanks for the super effective fix on this. Much appreciated!!!
I love solving problems before people even know they have one. It's such a rare treat in this world.

I'm having an issue at the moment having just installed this mod. Fresh install of 1.36 zen, a few other payment mods running including fax po, dir bank, ceon credit card, invoice popup. This means I'm not using the SO Purchase Order payment option (installed, not activated).

The only problem I'm having with this SO 2, rev 45 mod is that the email notification is not actually sending out the emails (to both customer and admin notifications). SO indicates success (just like the normal Orders module).

Checking email_archive confirms email is not sent. Works fine from the built Orders module however.

Any ideas?

What e-mails aren't going out? Normal order status updates? Batch e-mails? Auto-status updates attached to payment entries?

I need you to be more specific, tell me exactly what you're doing.

BlindSide:

What e-mails aren't going out? Normal order status updates? Batch e-mails? Auto-status updates attached to payment entries?

I need you to be more specific, tell me exactly what you're doing.

Normal emails BlindSide. Normal notification to customer plus admin Copy of Orders Status Emails.

Status history in SO indicates (check) that Customer Notified. This also updates the status in the build in Orders module. Only difference is that by updating status from the SO mod (for example from Pending to Delivered) the emails are not actually sent.

Tried to get around this problem but no joy, so have set ```
$display_tax = true;//(FED_TAX_ID_NUMBER == '' ? true : false);

First, perform a status update from the normal orders.php and confirm that it goes out "all the way." Even if you already have once or twice before, humor me. If not, then obviously you have a general system issue.

Secondly, make sure that all the files are properly uploaded. Status e-mail are sent out via a function that sits in admin/includes/function/extra_functions/super_orders_functions.php; if that file is not there, or corrupted, you won't get an e-mail. Obviously you'll want to re-up admin/super_orders.php as well.

I would also check your store's e-mail settings. SO still ties into the usual zen mailing functions, so if anything is disabled, it won't go out. Take a look at Admin > Configuration > E-mail Options > Send E-mail. I know you already mentioned the admin copy, so it's unlikely, but if I had nickel for every obvious error I made... :happy:

Scrat:

Tried to get around this problem but no joy, so have set ```
$display_tax = true;//(FED_TAX_ID_NUMBER == '' ? true : false);

Glad you found a working solution, and you like the contrib.  However this is def not normal behavior, and workarounds to bugs are a bad idea.  I recommend you find out the true cause of the problem.  A complete reinstall of the mod would be a good idea.

BlindSide:

First, perform a status update from the normal orders.php and confirm that it goes out "all the way." Even if you already have once or twice before, humor me. If not, then obviously you have a general system issue.

As mentioned this works, however in the interest of great mirth and seasonal laughter I again deleted all files including ../super_orders.php, ../super_orders_functions.php and re-uploaded. Still no joy.

Switched back to built in Orders mod, changed status to test, all works (email notifications).. as it always has.

So, as you don't have an obvious answer, I'll take a closer look (especially at the super_orders_functions_php) when I get more time, try it on another site, etc.

Thanks for the quick responses!

One thing I'm going to check out later is whether it's possible that SO is changing the email in any way which might be targeted by Spam Assassin, as I just blackhole everything which meets a specific hit count.. any way, will look at this.

Although this is unlikely as I test using a "customer" with a gmail account, so even if I don't get admin notifcations, the "customer" should get theirs.

Just regarding SpamAssassin (i'm pretty sure it's not the problem unless you're removing mail that receives scores lower than 2.0) -- adding your admin account to your user_prefs file in the following way:

whitelist_from_rcvd [email protected]  example.com

Where:

[email protected] is the address of your admin account.

&

example.com is the domain name for the shop.

SpamAssassin will automatically rescore your mails to be whitelisted as long as a domain lookup works for your host.

Cheers,

Paul
(who has never had a problem with SpamAssassin and Zen-Cart)

BlindSide:

It should create a discount (negative value) by simply adding a minus symbol to the front of the number. So for a 10Kr discount, type "-10" into the number field.

However you're saying you already tried this, so I'm wondering if this is a currency issue (I thought I had all that stuff licked). Do you accept any other currencies you might test this theory with?

Hello again Blindside

i have made a pic out of my problem and i hope you will se what i mean here, i think i know what to do to change this but not sure where, from my side it looks like sub-total gets the amount inc tax and not without, so this is what i need to change, and there is no help in changing configuration sections, for display tax.

any ideas??