OLD Super Orders 2.0 (See v3.0 thread instead)

Sorry if this is a dumb response - I may just be unfamiliar with the issue you're referring to.

I know of an issue with notifications being sent but not tagged as sent, but you're saying that when paypal doesn't send you an email? I don't see the connection to superorders, or zencart for that matter. Paypal sends an email to the owner of the paypal account.

Was this working before you installed superorders?

It is related to Super Order 2 because before I installed it I use to get a email advising of a order that was paid via PayPal.

I get the email from PayPal stating I have received funds.

I do not get a email from Zencart advising me of the order.

The only emails I am getting are those of new customers signing up.

If someone places an order using direct deposit I do get the order email, the only time I do not receive a order email is when they use PayPal.

There is something going on when PayPal returns - Super Orders is updating as PayPal payment received, but Zencart is not sending the email - maybe something to do with the status of the order?

I had a problem recently which I found a few others had but for some reason I could not find an answer. The problem was that for some reason and at some time my Super Orders mod seemed to stop updating the "last modified date" while updating the order status using "batch status update".

After looking at it for a short time I found the problem and wanted to post it here in case any others have this same issue (I've seen it posted numerous times.)

The problem was that there was a missing parameter in the super_orders_functions.php file.

Around lines 409 - 412 you'll find:

  $db->Execute("UPDATE " . TABLE_ORDERS . " SET
                orders_status = '" . $new_status . "'
                WHERE orders_id = '" . (int)$oID . "'");
} 

Change that to:

  $db->Execute("UPDATE " . TABLE_ORDERS . " SET
                orders_status = '" . $new_status . "', last_modified = now()
                WHERE orders_id = '" . (int)$oID . "'");
} 

And you are all set. This must have been altered in an update release somewhere because it was working in previous versions I had.

I suspect this was the result of an upgrade from a previous version of super orders (of which use to work.)

Hope it helps anyone who may have the same issue.

I just would like to know how to uninstall the sql patch, i have removed all filed that were uploaded ftp, just cannot figure out how to remove the sql patch manually. still showing up admin->super orders

anyone please help me out....

Hi ryan,

Just import your database from the back up.

That'll get it back to how it was in no problems.

Hope that helps.

I have had super orders on for over 1 year, database has been overwritten with super orders on the database. thanks for responding, any other options out there?

I'm getting the following error whenever I press the details button:

Fatal error: Call to undefined function zen_address_format() in /home/bstein/public_html/admin/super_orders.php on line 316

What could be causing this? Thanks for any help on the matter.

Brad Steinagel

Just as an FYI, I was able to install Super Orders 2.0 and though I had some issues, most were searchable on this thread, EXCEPT:

OPTIONAL FILE EDITS

After testing the Super Orders system, you can do the following to integrate Super Orders more fully...

1. Edit the "Customers" Admin Box super_orders.php does everything orders.php can do and more, so you really don't need the original "orders" in the admin box anymore. I don't recommend removing it entirely in case something does go wrong in the future, plus a Zen Cart upgrade will just put it back in there.

Open admin/includes/boxes/customers_dhtml.php and comment out the line for orders.php by adding two slashes "//" at the beginning. It should look like this:

$za_contents[] = array('text' => BOX_CUSTOMERS_ORDERS, 'link' => zen_href_link(FILENAME_ORDERS, '', 'NONSSL'));

Now you'll just see the "Super Orders" nav link in the dropdown menu.<<

When I commented out this line, my Admin > Customers disappeared ? When I restored it, it returned to functional again ? Just noting in case someone has the same issue on this, like I did ?? I was unable to find resolution for this by searching.

That works fine for me. (I actually left my 'orders' in, because I also use the 'edit orders' add-in).

I'm guessing that the disappearance of 'customers' may be due to a syntax error in the file. If you remove the '//', does the 'customers' menu reappear?

Only thing different in my testing was the carriage return - my file which works looks like this:

  $za_heading = array('text' => BOX_HEADING_CUSTOMERS, 'link' => zen_href_link(FILENAME_ALT_NAV, '', 'NONSSL'));
  $za_contents[] = array('text' => BOX_CUSTOMERS_CUSTOMERS, 'link' => zen_href_link(FILENAME_CUSTOMERS, '', 'NONSSL'));
//  $za_contents[] = array('text' => BOX_CUSTOMERS_ORDERS, 'link' => zen_href_link(FILENAME_ORDERS, '', 'NONSSL'));
  $za_contents[] = array('text' => BOX_CUSTOMERS_GROUP_PRICING, 'link' => zen_href_link(FILENAME_GROUP_PRICING, '', 'NONSSL'));
  $za_contents[] = array('text' => BOX_CUSTOMERS_PAYPAL, 'link' => zen_href_link(FILENAME_PAYPAL, '', 'NONSSL'));

This was done on 1.3.8a of zencart and SO 2.0rev46.

Cna someone help me out and tell me where i go to change the logo on the packing slip and invoice?

Thank you:cry:

dscott1966:

Cna someone help me out and tell me where i go to change the logo on the packing slip and invoice?

Thank you:cry:You need to replace the logo file in the admin folder..

DivaVocals:

You need to replace the logo file in the admin folder..

Thank You for your help that worked!!!!:clap:

dscott1966:

Thank You for your help that worked!!!!:clap:You're quite welcome..

I just installed this but the sql file doesn't seem to upload.

I get this when I install it.

1062 Duplicate entry 'CA' for key 2
in:
[INSERT INTO so_payment_types VALUES (NULL, 1, 'CA', 'Cash');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

And I can't see the Store-Phone number or Config-Superorders.
I'm not sure what to do.

mylildarlings:

I just installed this but the sql file doesn't seem to upload.

I get this when I install it.

1062 Duplicate entry 'CA' for key 2
in:
[INSERT INTO so_payment_types VALUES (NULL, 1, 'CA', 'Cash');]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

And I can't see the Store-Phone number or Config-Superorders.
I'm not sure what to do.

I installed each module from the sql file individually and got everything to work except I still get the above result for this section.

-- Some good default payment types
INSERT INTO so_payment_types VALUES (NULL, 1, 'CA', 'Cash');
INSERT INTO so_payment_types VALUES (NULL, 1, 'CK', 'Check');
INSERT INTO so_payment_types VALUES (NULL, 1, 'MO', 'Money Order');
INSERT INTO so_payment_types VALUES (NULL, 1, 'ADJ', 'Adjustment');
INSERT INTO so_payment_types VALUES (NULL, 1, 'CC', 'Credit Card');
INSERT INTO so_payment_types VALUES (NULL, 1, 'MC', 'Master Card');
INSERT INTO so_payment_types VALUES (NULL, 1, 'VISA', 'Visa');
INSERT INTO so_payment_types VALUES (NULL, 1, 'AMEX', 'American Express');
INSERT INTO so_payment_types VALUES (NULL, 1, 'DISC', 'Discover');

I seem to have everything and can get into superorders and use it, but I'm not sure if i need to do something about this.

mylildarlings:

I installed each module from the sql file individually and got everything to work except I still get the above result for this section.

-- Some good default payment types
INSERT INTO so_payment_types VALUES (NULL, 1, 'CA', 'Cash');
INSERT INTO so_payment_types VALUES (NULL, 1, 'CK', 'Check');
INSERT INTO so_payment_types VALUES (NULL, 1, 'MO', 'Money Order');
INSERT INTO so_payment_types VALUES (NULL, 1, 'ADJ', 'Adjustment');
INSERT INTO so_payment_types VALUES (NULL, 1, 'CC', 'Credit Card');
INSERT INTO so_payment_types VALUES (NULL, 1, 'MC', 'Master Card');
INSERT INTO so_payment_types VALUES (NULL, 1, 'VISA', 'Visa');
INSERT INTO so_payment_types VALUES (NULL, 1, 'AMEX', 'American Express');
INSERT INTO so_payment_types VALUES (NULL, 1, 'DISC', 'Discover');

I seem to have everything and can get into superorders and use it, but I'm not sure if i need to do something about this.
This was addressed several pages back in this thread. It's taken care of. Thanks!

Not sure if anyone knew an answer to this but I am also just starting to see this too, we have free shipping enabled but we also have this working witha nd without it enabled? so no idea if its linked - both sites are 1.3.8a both use protx same version - in fact I cannot find any difference between them to get this error on one but not other?

Tech-E:

I have been using Super Orders for several months and it has been working great.

It just started having problems recognizing payments from Authorize.net AIM. The last few orders display a message on the Order Detail pages that says, "No Payment Data Available", even though the Authorize.net authorization codes do display in the Status History. The order total shows $0.00 for the Amount Applied and a Balance Due of whatever the order total is.

I have not made any changes to the site recently, other than offering free shipping for orders over $50. All the recent orders exhibiting the problem are over $50.

I have seen this issue mentioned a few times, but have not seen a resolution. Do anyone know how to resolve this?

Could this have anything to do with the free shipping offer?

I can manually apply the payment, so it is not a critical problem. It is just an annoyance

anyone still waiting to find out how to uninstall it,,,, I had it for a year and would like to remove it never used it have another idea in mind.... I dont have the backup Just import your database from the back up.... it is to far back will lose to much..Edit orders won't work with this mod installed..

I have been running this module for some time and as my business gets bigger it is taking me longer and longer to enter the credit card details in the payment data part. If I don't then all my invoices say balance due.

I have gone back over the install instructions and I read:

7. Edit the order.php class (catalog side)
   The new payment system includes tracking credit cards payments, so we have
   to get that data into the proper place. So unless you want to reenter each
   CC payment manually, we need to get in on the order creation process.

   As the order class in the admin handles recalling order data (we'll get to
   that in a minute), the catalog version takes care of creating the order.
   All we have to do is add a bit of code to grab the CC data once it's
   defined. Open includes/classes/order.php, then find this line:

    $insert_id = $db->Insert_ID();
   

   Immediately after it, add the following code:

    // BEGIN Super Orders edit
    // add CC data as a line item to SO payment system
    if (zen_not_null($this->info['cc_type']) || zen_not_null($this->info['cc_owner']) || zen_not_null($this->info['cc_number'])) {
      require(DIR_WS_CLASSES . 'super_order.php');
      $so = new super_order($insert_id);
      $so->cc_line_item();
    }
    // END Super Orders edit
   

having checked my file, it is there but I am not getting that data showing in the payment lines.

might I have missed something as it is now getting to much too keep entering the data when the customer is paying by credit card.

Thanks

MG