Zen Lightbox addon [Support Thread]

I have installed Zen Lightbox and it works absolutely fine with the main product image.
But for additional images, the Lightbox opens and the circle keeps moving but the enlarged version of the image is not shown.

Can anyone guide me how to fix it?

URL of a product with multiple images:

http://starruby.in/store/index.php?main_page=product_info&products_id=6

Rgds,
Harshil

I would try to reinstall it again along with IH2 which gives you a cool presentation.
Indeed I can see your problem on my site.
Marcelo

It is nothing to do with the lightbox mod. Try switching off javascript on your browser and then click on the bottom right image. It isn't the same image as in the picture.

Basically the lightbox is looking for an image in images/large/fac... but no such image exists, so the lightbox hangs. Try copying your large image to "http://starruby.in/store/images/large/Faceted-Rubies/2.32-carat-oval_001_LRG.jpg"

banswidthjunkie:

It is nothing to do with the lightbox mod. Try switching off javascript on your browser and then click on the bottom right image. It isn't the same image as in the picture.

Basically the lightbox is looking for an image in images/large/fac... but no such image exists, so the lightbox hangs. Try copying your large image to "http://starruby.in/store/images/large/Faceted-Rubies/2.32-carat-oval_001_LRG.jpg"

Thanks a ton! It works fine now :smile:

I have installed Zen Lightbox version 1.4 today and have it working except for a couple of minor inconveniences. I have been trying it on IE7 and also have IH2 installed. I am new to ZenCart, and am still working on getting everything set up to turn it on.

1. The Close image at the bottom of the large image is just an X, no words.

2. I have the Close on Overlay Click set to True, but it will not close the image if you click on the picture. If you click on the area outside the picture it does close it.

I am sure these issues are the result of something I have done incorrectly and would appreciate any help in resolving them.

I am loving ZenCart, and also loving the add ons that I have added on, it makes the ecommerce venture relatively painless and enjoyable.

Thanks for the help!!

Ken

Hi,

I'm sorry if this has been asked and answered...but does this work on 1.3.8?
If so...I have IH2 installed, what do I need to do make them work together?

Thanks,
Kelly

sleepless:

Hi,

I'm sorry if this has been asked and answered...but does this work on 1.3.8?
If so...I have IH2 installed, what do I need to do make them work together?

Thanks,
Kelly

It does
I am running both.
Marcelo
https://www.ysandals.com

PS: The ONLY minor inconvenience oartially resolved is the Product Name in my case always makes reference of the heel hight in inches with quotations [ " ] what makes zen light to cut off the product name after the that. Resolved with 1 (two) single [ ' ]
The size I set up was 650 pix high and blank on width. I have to reformat all pictures due most of them were 4 MB to 40Mb each adjusting all to again 650 high which gave pictures no more than 60k and some 100k which I am happy with that

Can you give us your php and mysql versions and other pertinent server data. Haven't had any success getting both to run on our servers with 1.3.8.

kenwvs:

I have installed Zen Lightbox version 1.4 today and have it working except for a couple of minor inconveniences. I have been trying it on IE7 and also have IH2 installed. I am new to ZenCart, and am still working on getting everything set up to turn it on.

1. The Close image at the bottom of the large image is just an X, no words.

2. I have the Close on Overlay Click set to True, but it will not close the image if you click on the picture. If you click on the area outside the picture it does close it.

I am sure these issues are the result of something I have done incorrectly and would appreciate any help in resolving them.

I am loving ZenCart, and also loving the add ons that I have added on, it makes the ecommerce venture relatively painless and enjoyable.

Thanks for the help!!

Ken

BUMP

Any suggestions on how to get the two problems described above to work properly?

I have the contribution installed on a clients store we're working to get up.

All the install went flawlessly! GREAT work!

I do have one issue. When you click on an image, the menu shows up in front of the lightbox. I could wrangle my way through it, but thought you might have a quick fix directive for me.

Thanks!

craigkendall:

I have the contribution installed on a clients store we're working to get up.

All the install went flawlessly! GREAT work!

I do have one issue. When you click on an image, the menu shows up in front of the lightbox. I could wrangle my way through it, but thought you might have a quick fix directive for me.

Thanks!

Silly me... found it. Had to adjust z-index on nav, image, and lightbox. Done.

But, my click to close is set to true but does not seem to be working.

craigkendall:

But, my click to close is set to true but does not seem to be working.

If you click outside of the image will the image disappear. I am having the same issue (see post up a couple) but am able to close it by clicking outside the picture.

kenwvs:

1. The Close image at the bottom of the large image is just an X, no words.

I solved this problem by making sure the Zen_Lightbox folder was inside the template_default folder.

The actual location is as follows

/public_html/install directory/includes/templates/template_default/images/Zen_Lightbox

I am not sure why it needs to be there, as I thought it was all running from my modified template directories, but what the heck, it works.

Now if I can figure out how to get the Large picture to close when clicking inside the picture. I have the setting set to TRUE, so am looking for ideas on this one. If I click outside the large picture it will close, but not from within the picture, which is what I thought was suppose to happen.

I'm having trouble with the lightbox. As is the case with many other users, it's caused my additional views. My additional views were working fine, but now they're starting to load REALLY slow when I try to access the next image. Often times, it'd just freeze.

I'm not sure why..

Does anyone know if it's possible to configure the lightbox to the product listing page? Currently my product listings click through to the large image, I was hoping to set this up with the lightbox.
http://dev-catalog.generalpants.com.au/index.php?main_page=index&cPath=23_31/

stabmag:

Does anyone know if it's possible to configure the lightbox to the product listing page? Currently my product listings click through to the large image, I was hoping to set this up with the lightbox.
http://dev-catalog.generalpants.com.au/index.php?main_page=index&cPath=23_31/

I think that can be done with the same methode I used on my "additional" pages.

Just copy the Lightbox code from any of the files in /includes/modules/pages/......
and insert it into the product listing page.
Then put rel="lightbox[gallery]" into the image link.

Don't know if it will work but it's worth a try.
As you can see it works on my "additional" pages.
http://www.nintendo8bit.no/shop/index.php?main_page=page_2

dbltoe:

Can you give us your php and mysql versions and other pertinent server data. Haven't had any success getting both to run on our servers with 1.3.8.

Typical goddady configuration
HTTP Server: Apache
PHP Version: 5.1.4 (Zend: 2.1.0)
Server OS: Linux 2.4.21-47.ELsmp
Database: MySQL 5.0.45

and what's your issue?

mohinder:

I'm having trouble with the lightbox. As is the case with many other users, it's caused my additional views. My additional views were working fine, but now they're starting to load REALLY slow when I try to access the next image. Often times, it'd just freeze.

I'm not sure why..
here's a link for reference:

http://wishgiving.com/shop/index.php?main_page=product_info&cPath=106_155&products_id=746

Hey folks,

I am having a problem with the overlay not covering the entire page. It seems to be short on the right side and the bottom side by about 20%. The page looks fine with Firefox but not with IE 7.0. Anyone have any suggestions?

You can check it out at https://www.penielproducts.com.

PS - The intent of the "Close On Overlay Click" button is to close the picture when the Overlay (darkened, faded background) is clicked on, not the picture itself. The two methods of closing the lightbox are with the "Close" button & the overlay. I don't know of a way to close it using the pic (like the standard popup method).

Thanks for future help!

mohinder:

here's a link for reference:

http://wishgiving.com/shop/index.php?main_page=product_info&cPath=106_155&products_id=746
I think that you have three problems

1. not all of your images are named properly (http://wishgiving.com/shop/images/bq028_01.jpg doesn't seem to exist) so they don't appear.

2. your server is very slow; it took about a minute to load this http://wishgiving.com/shop/images/rci001.jpg. (Godaddy by any chance?)

3. your images need to be optimised. That gold ring in the picture above is 200kb, it would look virtually the same if it was properly encoded at 50Kb