Zen Lightbox addon [Support Thread]

marcelo63:

Typical goddady configuration
HTTP Server: Apache
PHP Version: 5.1.4 (Zend: 2.1.0)
Server OS: Linux 2.4.21-47.ELsmp
Database: MySQL 5.0.45

and what's your issue?

Have not been able to get a single site working with both IH2 and lightbox when running 1.3.8 or 1.3.8a

php 5.2.2
apache 1.3.37
mysql 4.1.21

Right, it's not working correctly. Signs and Symptoms.

IH2 is installed and appears to be working fine (it's thumbnailing images OK).

The medium image is loading correctly on the product page.

The Lightbox is loading fine EXCEPT it is NOT loading image_LGE it is loading the original image.

I have the Additional Image attribute set to true, except the additional images don't load either on the page itself OR on the Lightbox overlay (no next / prev buttons appear)

I've tried looking through to find the answer, but honestly, I'm not sure what I'm looking for and there is a LOT in here :dontgetit

Help :huh::unsure:

Jimmy Z:

Right, it's not working correctly. Signs and Symptoms.

IH2 is installed and appears to be working fine (it's thumbnailing images OK).

The medium image is loading correctly on the product page.

The Lightbox is loading fine EXCEPT it is NOT loading image_LGE it is loading the original image.

I have the Additional Image attribute set to true, except the additional images don't load either on the page itself OR on the Lightbox overlay (no next / prev buttons appear)

I've tried looking through to find the answer, but honestly, I'm not sure what I'm looking for and there is a LOT in here :dontgetit

Help :huh::unsure:

Yes I had this issue too

Try the following
In this thread
Page 74 Post 737
I downloaded zip file additional_images.zip that contains the PHP and uploaded (overwrite) into both the custom template and original zen cart template , it worked for me.

dbltoe:

Have not been able to get a single site working with both IH2 and lightbox when running 1.3.8 or 1.3.8a

php 5.2.2
apache 1.3.37
mysql 4.1.21

Any site to take a look?

Just test boxes that I'd rather not let the IP out. Unfortunately all the others have either Lightbox or IH2 turned off depending on what the customer preferred.
:frusty:

marcelo63:

Yes I had this issue too

Try the following
In this thread
Page 74 Post 737
I downloaded zip file additional_images.zip that contains the PHP and uploaded (overwrite) into both the custom template and original zen cart template , it worked for me.

Sweet, thankyou. I'll give this a bash tomorrow. It's daft a.m. here right now :blink:

I've searched for hours and have tried innumerable fixes, so figured I'd go ahead and post here.

I'm running 1.3.6 with IH2 and Lightbox 1.3. So far, I've tried the site on four different hosting situations and it works on two of them (my business VPS on A Small Orange and my personal hosting account on HostMonster), but can't get it to work on my client's hosting (first HostGator and then HostMonster since it worked on my HM account).

It's a photography site, so I've rigged Lightbox to work as a sort of gallery. Except, the page stops loading as soon as it tries to load the additional images, both on the site and in the IH admin. I'm totally at my wit's end trying to figure out what's going on. I have no idea why it would work just fine on two different hosting environments and then not on two others.

Anyway, here's where it's NOT working (click the gallery links):

http://www.glophotography-vb.com/index.php

Here's where it's working just fine:

http://glo.cherrymama.com

I'm sure I'm forgetting to give some crucial information. =/

Any hints or tips would be amazing. Thank you!

Leila

penielenterprises:

Hey folks,

I am having a problem with the overlay not covering the entire page. It seems to be short on the right side and the bottom side by about 20%. The page looks fine with Firefox but not with IE 7.0. Anyone have any suggestions?

You can check it out at https://www.penielproducts.com.

Thanks for future help!

Has anyone seen this problem before? I read someone else with the issue in this thread a while back, and Alex said he would look into it, but it didn't seem to go anywhere from there.

I am running 1.3.8a, IH2, and Lightbox 1.4. Everything else seems to be great except for this.

Anyone ... PLEASE !!!

rvagrrl:

I've searched for hours and have tried innumerable fixes, so figured I'd go ahead and post here.

I'm running 1.3.6 with IH2 and Lightbox 1.3. So far, I've tried the site on four different hosting situations and it works on two of them (my business VPS on A Small Orange and my personal hosting account on HostMonster), but can't get it to work on my client's hosting (first HostGator and then HostMonster since it worked on my HM account).

It's a photography site, so I've rigged Lightbox to work as a sort of gallery. Except, the page stops loading as soon as it tries to load the additional images, both on the site and in the IH admin. I'm totally at my wit's end trying to figure out what's going on. I have no idea why it would work just fine on two different hosting environments and then not on two others.

Anyway, here's where it's NOT working (click the gallery links):

http://www.glophotography-vb.com/index.php

Here's where it's working just fine:

http://glo.cherrymama.com

I'm sure I'm forgetting to give some crucial information. =/

Any hints or tips would be amazing. Thank you!

Leila

Leila :clap:

excellent Design
Listen I think ( I am not a designer nor a programmer) you have an issue as stated before with additional_pictures.php
The same issue I had before. Is just one file is messing up.
back up and try to upload that file. The patch is the one I pointed out before in this thread. Like I said as soon I 'd overwritten this file all additional images popped up like pop corn :yes:
Marcos
https://www.ysandals.com

Hi All
Quick question installed zen light box today. seems that the close button on image window is out of wack it makes it very hard to close the image box. any idea's? im running 1.3.8a.

cheers

I'm also having one of the problems Marcelo63 is having

"I have the Additional Image attribute set to true, except the additional images don't load either on the page itself OR on the Lightbox overlay (no next / prev buttons appear"

Lightbox is running great, but the prev/next buttons do not appear. I've been combing these posts and have tried several fixes (including a re-install) and I just can't get those buttons to appear. Any ideas???

Here is an example:

http://buy-adornmejewelry.com/Jewelry/index.php?main_page=product_info&cPath=2&products_id=3

Thanks you your help in advance! Tracy

This is from Alex Clarke's post #725

To get the images (next, previous and close buttons) to display, you'll need to copy the zen_lightbox folder (found in includes/templates/your-template-name/images) to includes/templates/template_default/images. That should sort it out for you. I'll be fixing this issue in the next release.

Found a new lightbox in the downloads that cured all the ailments AND you can remove it easily if you don't like it. It will also help you remove 1.4 if it's already installed.

http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=830

I am getting a 2nd image that never loads.

http://www.allforyourwedding.com/~noah/index.php?main_page=product_info&cPath=31&products_id=990

Any suggestions??

Hi all,

I am using ZC 138a with IH_137 and Zenlightbox 1.3 (https://www.clickyshop.com/shop)
Please try to large an image, what still is seen too is the grey category header....any idea how to fix this?

Thhank you very much for help.

regards,
kruna

Hello Pros,

I am setting up a site and am having difficulty with the zen lightbox staying behind the navigation bar layer when you click on the product image.

http://www.foresthall.com/store/index.php?main_page=product_info&cPath=5&products_id=3

I saw the lightbox instructions to hide a .class and was able to figure out that there already existed a "clearfix" class which was my header. I put that class into the Configuration>Zen Lightbox and it works but as you can see, it hides the header. What I want is to hide the row of navigation buttons.

I believe these buttons are in <div id="navEZPagesTopWrapper">. How do I create a class around that div? I don't know where to find where that is being created. Can anyone help?

For those of you interested, I have found a solution to the problem I was having with the overlay not covering the entire page layout. See my previous posts in this thread.

It seems as though the overlay will stop short the same amount as the main body margin in stylesheet.css. I made that 0px, and the problem went away!

Thanks to all you for trying!

wsteuber:

Hello Pros,

I am setting up a site and am having difficulty with the zen lightbox staying behind the navigation bar layer when you click on the product image.

http://www.foresthall.com/store/index.php?main_page=product_info&cPath=5&products_id=3

I saw the lightbox instructions to hide a .class and was able to figure out that there already existed a "clearfix" class which was my header. I put that class into the Configuration>Zen Lightbox and it works but as you can see, it hides the header. What I want is to hide the row of navigation buttons.

I believe these buttons are in <div id="navEZPagesTopWrapper">. How do I create a class around that div? I don't know where to find where that is being created. Can anyone help?

You are using the css drop down menu by jettrue.

In that mods css file try increasing the z-index values (perhaps add a zero).

Should work.

You can try searching in that forum too for help.

Craig

Hi Craig,

thank you very much for your hint. I had same problem as wsteuber as you can see one post before and it fixed my issue...

have a nice day,

regards,
kruna

I am getting a 2nd image that never loads.

http://www.allforyourwedding.com/~no...roducts_id=990

Any suggestions??

If you are running Lightbox 1.4

in your zen directory open the following folder:

modules\pages\product_info and delete jscript_lightbox.php

Make sure that you are deleting the correct file. jscript_lightbox.php is a 1.3 file jscript_zen_lightbox.php is a 1.4 file. You probably didn't follow the upgrade instruction and so you have two instances of lightbox trying to work at the same time.