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Why do my sites look like that?

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27 Apr 2007, 11:59 PM
#1
queenkat avatar

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Why do my sites look like that?

HELP! I just went to look at my two store and they look HORRIBLE!!! please help!

www.katstamps.com/shop
www.katstamps.com/store

28 Apr 2007, 12:33 AM
#2
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Re: Why do my sites look like that?

The requested URL /sin_files/style1.css was not found on this server.
There's your problem. Your style sheet isn't loading. It can't be found.
You need to make sure that it's in the correct folder "/includes/templates/Your_template/CSS, so it can be found.

28 Apr 2007, 1:23 AM
#3
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Re: Why do my sites look like that?

I re-uploaded the stylesheets in both of them and it's still not working.. Please help

28 Apr 2007, 1:25 AM
#4
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Re: Why do my sites look like that?

/shop/ isn't even looking for a stylesheet. The view source should show

<link rel="stylesheet" type="text/css" href="includes/templates/your_template/css/stylesheet.css" /> just below the base href etc. line.

I also notice that you have
HEADER_SALES_TEXT
below your logo when it should display the value of HEADER_SALES_TEXT.
Could those be related? What have you been doing recently?

28 Apr 2007, 1:28 AM
#5
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Re: Why do my sites look like that?

I haven't touched the stores since probably last Friday..

at that time I copied the store files into the shop files (just to get that store started.)

the /store is my wholesale store and the /shop will be my new retail store..

It was fine and I had one order on /store on Monday so I know it was fine Monday and some where in there, it got all messed up. I just happened to go to the stie today to work on it and the first thing I did was noticed it looks like crap now.

28 Apr 2007, 2:03 AM
#6
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Re: Why do my sites look like that?

might want to ask your host what they changed,
this happened to someone else about a month ago,
I just cant remember what the host changed...

28 Apr 2007, 2:22 AM
#7
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Re: Why do my sites look like that?

Well, the best I can find with FF tools, neither one of those sites is calling for a style sheet.
The file that controles those is "html_header.php" located at /includes/templates/template_default/common/html_header.php, which (I think) either got lost or corrupted in the move, or you've re-named your style sheet without telling your ZenCart.
First thing I would do, is make sure that you've got all your files.......especially the html_header.php, and check them against new ones.
Then go from there.

28 Apr 2007, 3:02 AM
#8
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Re: Why do my sites look like that?

thanks you guys. I have a friend working on it. I hope he can get it fixed. I'll update as soon as I know what the problem is just in case this info can help someone else. :)

28 Apr 2007, 3:04 AM
#9
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Re: Why do my sites look like that?

kimber had this issue a little while back,
I dont remember what we did to fix it, but when I member I will post here

28 Apr 2007, 5:36 AM
#10
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Re: Why do my sites look like that?

I changed templates in the template manager but that didn’t change anything. Then I uploaded the pretty in pink template from the downloads section and activated it in the template manager, Still not change.

Do you think that uploading a fresh zen cart, with my current configure.php files will help?

28 Apr 2007, 6:31 AM
#11
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Re: Why do my sites look like that?

Your host has apparently imposed some memory restrictions exposing a resource problem in Zen Cart.
You need to apply the patch fix in this post:
http://www.zen-cart.com/forum/showthread.php?p=345929#post345929

28 Apr 2007, 6:45 AM
#12
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Re: Why do my sites look like that?

Thank you Dr. Byte!

I'll give it a try in the morning. I appreciate your help! :)

PS Merlin, I just PM'd you with another Q.

28 Apr 2007, 6:59 AM
#13
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Re: Why do my sites look like that?

ok.. I went ahead and installed it on my /Store site and it didn't do a dang thing.. any other suggestions??

28 Apr 2007, 7:08 AM
#14
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Re: Why do my sites look like that?

Seems to be a permissions issue perhaps?
One of your products seems to be configured to use this for an image:
http://katstamps.com/Store/images/thanksword.jpg
... but when the browser tries to load it, it gets 404-file-not-found.

Small likelihood, but is there a .htaccess file that's blocking things?

28 Apr 2007, 7:36 AM
#15
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Re: Why do my sites look like that?

ok.. what's a .htaccess file? and how do I know if it's there?

28 Apr 2007, 7:49 AM
#16
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Re: Why do my sites look like that?

It is named .htaccess, and you may not be able to see it if you have set "show hidden files" off. It is there for security, to control unauthorized access to files.

28 Apr 2007, 7:53 AM
#17
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Re: Why do my sites look like that?

ok.. I found a file called .htaccess but I don't know what it's supposed to look like.. the contents of mine are VERY minimal.. Is it supposed to be a large file?

28 Apr 2007, 8:12 AM
#18
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Re: Why do my sites look like that?

Ok.. So I was curious while I was waiting for a reply from someone, I installed a new store called: www.katstamps.com/qkd

it's doing the exact same thing.. so.. what does that mean? does that change anything that we are looking for?

28 Apr 2007, 8:21 AM
#19
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Re: Why do my sites look like that?

Try temporarily renaming that .htaccess file to htaccess_OFF to see if it's related in any way.

28 Apr 2007, 8:22 AM
#20
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Re: Why do my sites look like that?

ok... but I found more than one file that's named that. Is there a directory that I should be looking in for a specific file?